Ken Roberts Email & Phone Number

Phoenix, Arizona, US

Alpharetta, Georgia, US

• Responsibilities: I managed multiple technology-related processes, including the creation and roadmap of product and technology, while directly reporting to the CEO. I lead the recruitment, training, and development of.
• Navigated integration and architecture of a technology spine, including e-commerce, CRM, ERP, content authoring, and learning management systems.
• Enabled marketing, sales, and finance in securing necessary, in-depth insights on CeriFi customers by creating a source-of-truth-based data model by integrating a CRM (Salesforce) and ERP (NetSuite).
• Achieved zero downtime deployments and 100% uptime for the platform by launching a greenfield LMS project, developed 100% on AWS by using CI/CD pipeline and serverless technology.
• Oversaw establishment and operationalization of private equity firm with expanded technology structure for consolidation of 14 acquisitions along with contributing to a $100M growth phase.
• Spearheaded design and development of an exclusive micro-services architected platform created on AWS technologies with the utilization of CI/CD, EKS, Lambda and other technologies.

Chandler, AZ, US

• Responsibilities: I ensured seamless product and technology functions and the creation of go-to-market strategies for multiple LMS, serving 1.5M+ students. Aimed at securing goals and software roadmap metrics by.
• Transformed the process of content development from manual XML manipulation to a modern JSON storage solution by structuring an authoring system, enabling SMEs in developing content without developers by using.
• Established and managed vision for a 130+-member team, comprising cross-functional areas, including product management, software development, architecture, quality assurance, IT Operations, and customer support.
• Generated customer insights and led integration through marketing, purchase, fulfillment, and learning of customers by creating and integrating eCommerce and LMS platforms as a technology leader.
• Regulated IT infrastructure roadmap and orchestrated strategic initiatives for initiation of modern security, redundancy, and scalability practices, including cloud migration strategy.
• Facilitated the development of presentations and process implementation regarding selling of Glynlyon to Weld North, while eating as a technology leader.

Chandler, AZ, US

• Highlights:
• Boosted product uptime from less than 80% to 99.9%, ensuring prompt product availability.
• Reduced hosting costs by over 60% through the consolidation of six data centers into two.
• Project managed the successful creation of a mobile application and a flash to HTML5 conversion of 600K+ media assets within the set time and budget.
• Regulated revenue-generating production environments within various colocation facilities, including a highly available data collection cluster operating at 100M+ hits on a monthly basis.
• Oversaw integration of 24x7 monitoring/response for all production environments and services across the US and Europe.

Long Beach, CA, US

San Jose, CA, US

Gilbert, Arizona, US