Sales Operations Manager
Amsterdam, North Holland, Nl
* Managed the company’s global sales organization, and improved operational inefficiencies via implementing scalable processes.* Built relationships with technology vendors and managed the Salesforce CRM implementation, data providers, sales automation, expense reporting and gamification platforms.* Admin responsibilities included database maintenance, process design/optimization, quota/compensation planning, territory assignment, data trends analysis, commission reporting, etc.* Worked closely with the Executive team to translate key company objectives to actionable plans and served as a support resource to the NY and Amsterdam sales teams * Facilitated cross-functional relationships to improve communication and collaboration between teams* Developed workflow rules, approvals, and validation rules to keep data clean* Created complex formulas, triggers and flows to implement business logic, improving upon manual processes* Constantly sought out innovative ways to improve team performance* Provided regular training to drive user adoption of Classic and Lightning interfaces