Jonas R. Linden, M.Sc. Mba Email & Phone Number

Boston, Ma, Us

Managing product and infrastructure portfolio for high-growth SaaS and Cloud data security and protection company-Leading AWS Parameter Store and Okta IDP/SSO integration into global infrastructure and FedRAMP product portfolio-Managing cross-functional FedRAMP certification program including compliance, hardening, whitelisting and requirements-Leading company-wide efforts to improve product offerings and optimize operations using Generative AI and Looker-Driving global efforts to improve operational efficiency outcomes, delivered $3.4M and 3 week/employee in annualized savings-Leading company-wide response to highly critical security incidents through Incident commander role

Menlo Park, Ca, Us

Established vision and executed program successfully reducing Social Media Privacy and Security risks across Meta’s infrastructure and apps- Head of Meta’s Data Infrastructure Privacy and Security business cadence road-mapping, planning, execution and retro processes- Reduced manual work by over 75% by migrating 120+ Meta teams to new security and privacy tracking system on time and budget- Improved Messenger data tracking by 55% through, data analysis, evangelizing and enforcing tracking tools usage- Data-centric gathering, requirement analysis and execution, including cross-functional delivery and day-to-day execution- Responsible for Meta’s Unified Lineage System that tracks data use across online and offline data processors and storage- Responsible for driving durable improved privacy compliance across Instagram, Facebook, AI, RL, BP, WhatsApp and other teams- Created Meta wide data processor and storage system security access certification process to reduce risk and standardize infra- Collaborating with Instagram and Facebook leads to proposing Meta wide Top Level Privacy System and User Friction metrics- Consulted for technical input on how to scalably meet regulations such as FTC, Ads, GDPR, DMA, CASD, CCPA, HIPAA and ePD- Ongoing coaching of junior employees through 1x1’s and TPM learning series knowledge sharing

Newton, Ma, Us

Managed development teams and product releases of high-growth close and Open Source cybersecurity product -Managed global software development teams using SAFe, chairing Scrum of Scrums, and managing key performance metrics -Onboarded outsourced engineering development team, from evaluation to contributing to products-Triaged escalated support cases on an ongoing basis including representing R&D to PM, DevOps and customers-Reduced R&D support load by continuous process improvement resulting in 85% reduction of R&D support work-Responsible for gathering product requirements, R&D development and weekly release status e-mailImproved release process by defining SDLC, cross-functional release plans and Jira release task structure-Successfully migrated teams from ZenHub to Jira and Confluence. Interviewing, onboarding and coaching of new hires and contractors

Framingham, Massachusetts, Us

Directed Cloud-connected IoT product operations, new product launches and field management resulting in 250%+ y/y growth-Defined strategy and roadmaps based on analysis of customer requirements leveraging Agile SAFe and Kanban methodologies-Led Google Voice Assistant integration into Smart Speaker ecosystem by leading a cross-functional team resulting in an on-time launch-Conducted security reviews addressing architecture, data classification, automatic analyses, secrets and vulnerability management-Actively contributed to incident review process by analyzing trends, drilling into root cause analysis and driving corrective action-Analyzed forecasts, directing Cloud Operations, DevOps and SecDevOps teams to support growth and new product launches-Provided regular stakeholder communication through dashboards, presentations, retrospectives, Holiday readiness and risk reviews-Co-founded DevOps Champion Program to evangelize DevOps practices across the company

Babson Park, Ma, Us

Adjunct Lecturer in Marketing AnalyticsNew Product Introduction, Market Segmentation, Digital Marketing and Google Ads, Conjoint Analysis and Logistic Regression

Founded Artificial Intelligence startup focused on Financial Technologies-Sales, business development and engineering team management of Cloud-based municipal bonds analytics system-Developed Android chat bot and face recognition loan application demonstrations

Palo Alto, California, Us

Directed product lifecycle for cloud-based Predictive Security service from requirements to revenue with 300%+ year-over-year license growth- Team Leadership --Led daily management team stand up including backlog prioritization and mentoring and onboarding of new employees-Improved product backlog and continuous deployment process leading to an increase in release frequency from 11 to 2 weeks-Defined Jira feature creation and approval workflow including Definition of Done and Acceptance Criteria enabling scaling to 13 teams-Worked directly with customers to demo, test, and troubleshoot new product features and get feedback on new concepts- New Product Introduction --Ran daily product leadership team stand-ups as well as ongoing Scrum of Scrum and Retrospectives enabling 300%+ y/y growth-Led Agile transformation for PSC and Cb Defense with Big Room (PI) Planning and Hackathon events introducing 100+ features/year-Evaluated vendors to help add new product functionality and evaluate product performance resulting in 99.5% malware blocking-Co-founded internal “Agile at Carbon Black” and "Cb Ski Club" Jive communities increasing collaboration and sharing of ideas-Created and managed new feature release trainings and FAQ’s leading to increased GTM readiness for service and sales

Cambridge, Ma, Us

New Product Introduction• Directed “Cisco IWAN with Akamai Connect” from requirements to product in 10 months. Contributed $2M revenue within 1 year• Directed program with Cisco to leverage Akamai Platform for global transport, achieved production readiness in 12 months• Chairing Scrum of Scrum meetings coordinating development across global centers of software and hardware engineering• Led on boarding of two acquired companies into Akamai to enhance technology portfolio and shorten time to marketBusiness Operations• Leading Agile teams by articulating and evangelizing vision and managing execution using Rally Points planning system• Ongoing management of Akamai network security vulnerability project by addressing system functionality, capacity and testing• Developed and maintained job openings by creating a dashboard used in HR recruiting and Finance• Budget and resource management to meet overall road map and committed datesProcess Improvemento Implemented product development and launch process with the goal of increasing efficiency and time to marketo Defined meeting guidelines and procedures to enhance security and minimize leakage of internal informationo Proposed improvements to internal Platform review and approval process that were implemented company wideo Identified opportunity to better manage key strategic accounts and proposed enhanced processo Developed and implemented standardized product development and documentation processeso Proposed software capitalization tracking process improvements that were adopted company wideo Founded “PgM Talk: Professional Development Workshop Series” to help Akamai scale and grow by socializing tips and things that work well across the companyo Co-founded internal “Program Managers @ Akamai” Jive community increasing collaboration, sharing of ideas and processes

Cambridge, Ma, Us

Driving new products and services to market by defining plans and aligning resources across Akamai and partners • Direct and indirect management of software, hardware and documentation resources for product introductions• Researching and defining requirements and roadmaps to drive products and services to market to meet customer needs• Resource management including hiring, onboarding and planning to ensure roadmap needs are met• Onboarded Cisco and Akamai development partnership that created the “Cisco Intelligent WAN with Akamai” offering• Drove creation of bug reporting dashboard and QA status reporting templates to ensure consistent pre-launch testing• Managing lifecycle deliverables to align to Akamai’s product lifecycle process working closely with key stakeholders• Introduced cross functional launch readiness dashboard to simplify Executive management communication • Management of security vulnerability mitigation initiative for global network

Round Rock, Texas, Us

Launched EMC Atmos, GeoDrive and Common Appliance Platform. Drove product revenue from $0 to $50M+ in less than 3 years with continued strong growthNew Product Introduction• Introduced EMC Atmos in 2008 that sold to over 20 service providers with over 100 petabytes shipped between 2008-2012 to customers such as eBay and AT&T• Delivered hardware and software products to market leading a cross-functional product management team of 12 • Managed all aspects of program and project execution including initiation, design, planning, closing and executive reporting• Drove business unit planning, strategy and business reviews including product and executive business readiness reviews• Defined strategy, vision and roadmap driving appliance product from startup to shipping over 900 units per quarter• Drove a SaaS project to monetize storage and compute services using granular metering and billing integration • Experience with Open Source, DMCA, PCI, Common Criteria, Export Compliance and vendor contractsBusiness Operations• Supervised forecasting, supply chain, manufacturing, logistics and critical customer planning• Managed budget process including review, approval, receipt confirmations and vendor follow-ups• Managed several strategic software and hardware projects from incubation to launch• Resolved emergency supply chain vendor problems including flooding and out of business issues• Coached junior product and program managers in business processes, escalation management and legal mattersProcess Improvement• Experience introducing updated software lifecycle development processes and secure development processes• Implemented continuous improvement program that successfully reduced upgrade issues by 70%• Identified need for software quality metrics and implemented reporting• Contributed to corporate process improvements including Agile software development• Led integration of remote support services products and supervised field implementation

Round Rock, Texas, Us

Demonstrated entrepreneurship by launching appliance platform used across several different products• Managed and released Common Appliance Platform used in EMC and RSA products such as RSA Authentication Manager and EMC Atmos • Defined strategy and drove appliance product from startup to shipping over 900 units per quarter • Worked across divisions to increase product commonalities speeding time to market and reducing cost• Defined product and service strategy based on market requirements and competitive research• Researched, evaluated and brought 3rd party vendors online • Gathered customer requirements and drove the prioritization process with engineering and senior management • Defined requirements for a new EMC appliance platform and evaluated possible solutions. Drove execution of rPath and EMC partnership creating the EMC Atmos Cloud Storage platform used in several EMC and RSA products• Developed Open Source tracking system that helped save and speed up license management across products• Integrated framework for EMC products to enable remote monitoring and management; reducing serviceability costs • EMC Performance Award, 2008

Round Rock, Texas, Us

• Information Security, Archive and Disaster Recovery Specialist• Contributed to over $20M in 2004, $2M in 2005 and $4.1M in 2006 through pre-sale customer demos• Drove process improvement by leveraging video recordings to scale product demonstrations• Worked directly with Oil and Gas, Media, Financial Services, Government and Telecommunications Industries• Directed global implementation of collaboration software across US, Europe, Asia and Australia• EMC Level 3 Performance Awards, 2003 and 2005• EMC Marketing Reward and Recognition Award 2004

Round Rock, Texas, Us

• Provided 2nd tier customer service for a high speed data protection appliance to customers such as NTT Docomo, Honda and Toys R Us• Supported critical customer accounts by demonstrating live information disaster recoveries • Provided training in Japan and the United Kingdom and maintained field relations• EMC Markets and Channels R&R, Sales award 2001• Received 3 EMC Outstanding Contributor Awards in 2000 and 2001

Created networking site for Swedish fathers (Svenska Pappor) to connect and share experiences

Palo Alto, Ca, Us

• Pre- and post sales engagements at Sun Professional Services Cluster and High Availability Group• Performed presales study on computer server consolidation to reduce customer cost and complexity • Installed Ericsson TMOS (Telephone Management) systems for deployment in the field• Kick off organizer - Planned and managed yearly off site social event

• Designed and developed web database application using Visual Basic; the site was used in production from 1997 to 2005• Created an application that enabled customers to search Oracle database online to connect to consulting resources

Solna, Stockholm, Se

Summer and winter jobs at the Passenger Service department of SAS

• Basic military training focused on emergency care• Commanded troops through medical training exercises. Internship at ER, OR and Plastic Surgery wards at Karolinska Hospital

Executive Certificate In Management And Leadership, Management And Leadership

Mba, Global Management Concentration

Ms, Engineering Physics

Coursework In Fluid Dynamics

Supplemental Coursework In Commercial Law, Ec Law, French And Philosophy

General Certificate Of Secondary Education