• Query complex sets of data from ERP systems, interpret the data, and build dashboards to provide meaningful business insights for upper management.• Collaborates with the IT team to integrate SQL data with web applications, facilitating improved access to essential business information.• Design and build user-friendly dashboards, reports, and supporting visuals using Microsoft SQL Server Management and SQL Server Reporting Services.• Collaborate cross-functionally with finance, operations, and field engineering teams on opportunities for improved end-user experience.• Provide ongoing support and training to users, enhancing their understanding and utilization of ERP systems and supporting software.

• Updated and preserved accurate student records within the advising database to streamline progress tracking and support academic planning.• Facilitated effective communication between students and academic advisors, ensuring prompt assistance and resolution of academic concerns.• Utilized advising database to track and analyze student data, enabling proactive interventions to support student success and retention efforts.• Coordinated academic advisor schedules, showcasing strong organizational abilities and meticulous attention to detail.• Contributed to the refinement of advising procedures, enhancing the overall effectiveness and accessibility of academic support services.

•Demonstrated proficiency in Microsoft Office, utilizing advanced spreadsheet skills for estimating and project management.• Collaborative approach in working with management team to prioritize business and information requirements. • Analyzed proposals, blueprints, and specification documents to accurately determine labor and material costs, as well as project timelines.• Collaborated with company administrators to acquire comprehensive understanding of products and services offered.• Customized installation plans to align with client specifications and recorded associated cost details into the estimating software database.

• Memorized 40+ company products and services, including prices and special discounts• Assisted management with scheduling and training of 2 new employees per semester• Generated a minimum of $50 in revenue per event