Mark Hammond

Mark Hammond Email and Phone Number

Group Head of Core Infrastructure @ Entain
Mark Hammond's Location
Woking, England, United Kingdom, United Kingdom
Mark Hammond's Contact Details

Mark Hammond personal email

n/a
About Mark Hammond

Experienced Senior IT Infrastructure Manager with a rich 20-year history of delivering impactful results in both on-premise and cloud-based environments. Passionate about harnessing the power of technology to drive operational efficiency and business success.

Mark Hammond's Current Company Details
Entain

Entain

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Group Head of Core Infrastructure
Mark Hammond Work Experience Details
  • Entain
    Group Head Of Core Infrastructure
    Entain Dec 2024 - Present
    London, Gb
    Managing Global Infrastructure for Entain, responsible for ensuring the technical foundation of the company can support its global operations, is secure, cost-effective, and capable of scaling as the business grows.Covering Core Infrastructure, Virtualization and Database technologies.
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  • Entain
    Head Of Lcg Infrastructure And Cloud Operations
    Entain Apr 2018 - Dec 2024
    London, Gb
    Leading the UK Infrastructure and Cloud Operations teams.
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  • Ladbrokes Coral Group Plc
    Head Of Infrastructure & Hosting Operations
    Ladbrokes Coral Group Plc Feb 2017 - Apr 2018
    London, Gb
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  • Ladbrokes Coral Group Plc
    Interim Technical Services Manager
    Ladbrokes Coral Group Plc Sep 2016 - Feb 2017
    London, Gb
    In this role I have responsibility for managing three teams; Database , WIndows and Linux infrastructure teams. Which make up the majority of the technical resources the I.T. department. The environments we support include; the retail EPoS, the web infrastructure, the back office Windows systems, the desktop and mobile environments.
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  • Ladbrokes Coral Group Plc
    It Windows And Infrastructure Manager
    Ladbrokes Coral Group Plc May 2011 - Sep 2016
    London, Gb
    The Technical Services Windows Infrastructure Team is responsible for Support and implementation of Microsoft focused Applications, Hypervisor, Hardware, SAN and Storage management.My Responsibilities include:• Manage the day to day running of the Windows and Infrastructure Team• Provide technical guidance to team members.• Manage team performance via setting individual and team targets and objectives. • Produce technical architecture designs for projects and scope the future of Coral IT systems.• Work with the other Technical teams to support the Coral Business and develop the Coral infrastructure.• Investigate new technology and its benefit to the businessKey Success:Projects• Managed the Migration of Critical System from Legacy Data centre.• Re-architect of BI solution to provide increase performance.• Implementation of All Flash array.• Design and implementation of VMware server consolidation to reduce opex costs by 50%Service• Improved resilience and monitoring of Critical services.• Design and implementation of bespoke monitoring of devices across our retail estate.• Implemented processes for Datacentre hardware management reducing maintenance contract by 50%.People• Helped Team members gain Microsoft and VMware certifications
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  • Gala Coral Group
    Technology Analyst
    Gala Coral Group Jan 2007 - May 2011
    • VMware vSphere (ESX4) Infrastructure implementation• Exchange 2007 Implementation and Migration• SAN Management• Virtualisation of 50+ physical servers• Active Directory Migration and Management
  • Ultima Business Solutions
    Technical Analyst
    Ultima Business Solutions Mar 2005 - Jan 2007
    Reading, Berkshire, Gb
    While Working at Ultima I was based on site at Toyota GB within a team of 4. The role was a mixture of 2nd and 3rd line support as well as development of the Windows 2003 network. The Network consists of approximately 4,500 Users and 240 Windows 2003 Servers spread across 240 Sites.• Developed and implemented a new Anti-Virus infrastructure.• Development and maintenance of Symantec LiveState Delivery (Software Deployment System)
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  • Csc
    User Support Specialist
    Csc Jun 2003 - Mar 2005
    Global, Us
    Royal Mail outsourced most of its IT business and staff to CSC in June 2003.Being part of a more diverse organisation provided the opportunity to work in different accounts each with their own requirements. Some of the highest profile accounts were:The Department of Health – 2nd\3rd Line Lotus Notes and Domino support and administration• Organised training for support team and improved technical documentation for the helpdesk to resolve issues.• Forged Closer working relationships with other support groups for more effective escalation of issues.BAE – Lotus Notes\Domino to MS Exchange\Outlook Migration support• Took over the management of support group for the Lotus Notes to Outlook migration• Cleared a back log of 1600 support calls in 2 months.
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  • Royal Mail
    User Support Specialist
    Royal Mail Jan 2000 - Jun 2003
    London, Gb
    User Support Specialist, Royal Mail - January 2000 to June 2003On the Helpdesk we supported over 35,000 users using over 1000 different packages over a variety operating systems. In 2002 we won the Helpdesk Institute’s “Helpdesk of the Year” award.I started with Helpdesk on the 1st tier support team and quickly progressed to the 2nd tier support team where we support the company’s core applications and backups.As part of my role I have trained other members of the Helpdesk one to one as well as running a number of training courses in Symantec Anti-Virus.This role helped me develop great customer service and communication skills along with the ability to liaise with others who may not have a high level of technical knowledge.
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Mark Hammond Skills

Active Directory Windows Server Microsoft Exchange Infrastructure Itil Technical Support Vsphere Vmware Esx Vmware Citrix Windows Blackberry Enterprise Server High Availability Virtualization Vmware Infrastructure It Operations San Enterprise Storage Dhcp Data Center Servers Windows Server 2003 Windows Server 2008 Team Management Powershell Ibm Servers Antivirus Windows 7 Tcp/ip Splunk Team Leadership Vmware Vsphere Ibm Storage Mcse Mctip Vcp Symantec Endpoint Protection Altiris Incident Management Cluster Flash Memory Management Microsoft Technologies Enterprise Architecture It Operations Management Leadership Team Building Amazon Web Services

Mark Hammond Education Details

  • Fullbrook School And 6Th Form
    Fullbrook School And 6Th Form

Frequently Asked Questions about Mark Hammond

What company does Mark Hammond work for?

Mark Hammond works for Entain

What is Mark Hammond's role at the current company?

Mark Hammond's current role is Group Head of Core Infrastructure.

What is Mark Hammond's email address?

Mark Hammond's email address is ma****@****ond.net

What is Mark Hammond's direct phone number?

Mark Hammond's direct phone number is +4420328*****

What schools did Mark Hammond attend?

Mark Hammond attended Fullbrook School And 6th Form.

What skills is Mark Hammond known for?

Mark Hammond has skills like Active Directory, Windows Server, Microsoft Exchange, Infrastructure, Itil, Technical Support, Vsphere, Vmware Esx, Vmware, Citrix, Windows, Blackberry Enterprise Server.

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