Mark Hoffman Email & Phone Number

Wayne, PA, US

Philadelphia, PA, US

• Leading the Technical Services team in IT, managing contracts and third-party partners, dataintegration, service desk and budget oversight.
• Work with senior leadership on business continuity, governance and change management.
• Manage infrastructure and network security focusing on data protection overseeingupgrades/updates to servers, databases, secure certificates, accounts, firewall and more.
• Manage technical projects, supporting business process owners with requirementsmanagement, infrastructure analysis, vendor management, and with integrating tools andmodules.
• Manage Windows Domain within Microsoft Azure and on-site domain controllers.
• Manage cloud based Linux environments in Amazon Web Services.

Philadelphia, PA, US

• Work with senior leadership on business continuity, governance and change management.
• Coach and provide leadership to technical team overseeing the network, cybersecurity, infrastructure and service desk.
• Implement and oversee cyber security plans and initiatives.
• Manage infrastructure and network security focusing on data protection overseeing upgrades/updates to servers, databases, secure certificates, accounts, firewall and more.
• Manage technical projects, supporting business process owners with requirements management, infrastructure analysis, vendor management, and with integrating tools and modules.
• Manage Windows Domain within Microsoft Azure and on-site domain controllers.

St. Davids, PA, US

• Director, Technical Services (December 2015 - October 2017)
• Project Management for Cisco core replacement in data center. 2017
• Manage Network Services team, firewall, DNS, VM, security, disaster recovery.
• Manage the Web Services team, web technology and services.
• Manage and support university web sites using Drupal 7 and move to Drupal 8.
• Plan, design, manage portions of network infrastructure within Amazon Web Services; EC2, S3.

• Provider of technical services to NY Tri-State area including consulting for Rutgers University, New York law firms, Colgate-Palmolive, Cendant Corporation along with startup assistance for various entrepreneurial.
• Traveled to Ghana and China researching import opportunities to augment e-commerce initiatives.
• Developed children's product line and hired Amish workers for manufacturing the products sold through e-commerce, both wholesale and retail.
• Configured and managed Drupal 7 websites and PHP/MySQL e-commerce sites.
• Provided CAD services on thousands of patent applications for Colgate-Palmolive and law firms in multiple states.
• Developed web-based applications for Rutgers University.

• Developed software solutions to fill ERP gaps before switching to Datatel.
• Provided Blackboard LMS support to faculty and managed data transfers to the LMS from our ERP.
• Interviewed ERP providers and assisted in the process of implementing Datatel administrative software.
• Created and supported web-based reporting tool for Admissions office.
• Completed several courses in Oracle database administration while serving as backup DBA in the DBA’s absence.

New Brunswick, NJ, US

• Supervised field auditors responsible for collecting and managing space data for over 800 buildings.
• Managed technical process for KPMG consultants and Grant Accounting personnel for analyzing building overhead with associated allocation of research grant money.
• Designed and managed department web site.
• Designed Building Inventory database.
• Responsible for installation and management of departmental LAN.
• Implemented and managed CAD database for the availability of University floor plans via the web.

Master Of Business Administration (M.B.A.), Business Management

Bachelor’S Degree, Business Management