Senior Measurement And Research Manager
Current
Oct 2023 - Present
AeroLeads people directory · profile
Matthew Scott Email & Phone Number
Senior Measurement and Research Manager
at
Scentre Group (Owner of Westfield destinations in Aus and NZ)
1 work email found
@networkrail.co.uk
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Measurement and Research Manager
Location
Sydney, New South Wales, Australia
Who is Matthew Scott? Overview
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Quick answer
Matthew Scott is listed as Senior Measurement and Research Manager at Scentre Group (Owner of Westfield destinations in Aus and NZ), based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at networkrail.co.uk and a matched LinkedIn profile for Matthew Scott.
Matthew Scott previously worked as CX Optimisation Manager at Scentre Group (Owner Of Westfield Destinations In Aus And Nz) and Customer Insights Lead at Sydney Water. Matthew Scott holds Bachelor Of Arts (B.A.) Honours, History from Victoria University Of Wellington.
Company email context
Email format at Scentre Group (Owner of Westfield destinations in Aus and NZ)
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{first_initial}{last}@networkrail.co.uk
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AeroLeads found 1 current-domain work email signal for Matthew Scott. Compare company email patterns before reaching out.
Profile bio
About Matthew Scott
I am a highly skilled customer experience and insights professional. I have significant expertise designing,implementing and directing customer measurement and experience improvement programs. I have held anumber of senior roles in large complex organisations in Australia, New Zealand and the United Kingdom. I am adept at discovering and articulating customer expectations, assisting organisations to uplift customer experience, and managing successful teams.
Listed skills include Policy, Government, Strategy, Stakeholder Engagement, and 32 others.
Current workplace
Matthew Scott's current company
Company context helps verify the profile and gives searchers a useful next step.
Scentre Group (Owner Of Westfield Destinations In Aus And Nz)
AeroLeads page
11 roles
Matthew Scott work experience
A career timeline built from the work history available for this profile.
Cx Optimisation Manager
Feb 2022 - Oct 2023
Customer Insights Lead
Sydney Water is Australia’s largest water utility serving over five million customers in the Sydney region. I lead the voice of the customer programme, providing real-time insights to improve customer experiences.
Apr 2020 - Feb 2022
Insights Specialist
Jan 2018 - Apr 2020
Senior Research And Insights Manager
Network Rail owns and operates Britain’s railway infrastructure, and undertakes some of the largest engineering projects in Europe. I led the Research and Insights team providing a deep understanding of customer data enabling Network Rail to interpret customer needs.
Dec 2016 - Oct 2017
Senior Customer Experience Manager
My role was to measure and optimise customer experience, specifically aiming to understand and enhance the satisfaction of the 20 million people who live within 500m of the railway. I was also responsible for the strategic management of an outsourced multi-channel contact centre. Network Rail was recognised in the Top 50 UK Companies for Customer Service.
Oct 2014 - Dec 2016
Government And Community Relations Manager
New Zealand Post Group consists of a range of businesses providing mail, logistics and financial services. My role as the Government and Community Relations Manager was to ensure that Government Ministers, officials and key community organisations understood and supported the actions the Group was pursuing in order to maintain its commercial viability in a.
Mar 2013 - May 2014
Associate
Allen + Clarke is a boutique research and policy consultancy company whose primary focus is the public sector (both central and local government). My time at Allen + Clarke allowed me to build on my stakeholder management and relationship development skills in a professional consulting environment. I project managed the stakeholder engagement process for a.
Apr 2012 - Mar 2013
Policy Advisor
Federated Farmers is one of New Zealand’s leading advocacy organisations, representing the interests of the rural sector (the largest contributor to New Zealand’s economy). I was a member of the General Policy team that addressed national policy, regulatory and economic issues. My areas of responsibility included telecommunications, transport, employment.
Apr 2010 - Apr 2012
Advisor
Veterans' Affairs New Zealand
Veterans’ Affairs New Zealand is an operational unit within the New Zealand Defence Force. I was contracted as an Advisor to act as the primary liaison with the Office of Minister of Veterans' Affairs, and provided advice on a range of issues. I also participated in the 2010 International Ministerial Forum on veterans’ affairs, this was attended by a.
Apr 2009 - Apr 2010
Intern Research Analyst
The Ministry of Social Development is New Zealand's largest government department. I was employed as part of the State Services Internship Programme, as an Intern Research Analyst. I assisted with the management of large datasets, prepared evidence briefs and conducted secondary literature reviews.
Nov 2008 - Mar 2009
2 education records
Matthew Scott education
Bachelor Of Arts (B.A.) Honours, History
Victoria University Of Wellington
Bachelor Of Arts (B.A.), History And Political Science
Victoria University Of Wellington
FAQ
Frequently asked questions about Matthew Scott
Quick answers generated from the profile data available on this page.
What company does Matthew Scott work for?
Matthew Scott works for Scentre Group (Owner of Westfield destinations in Aus and NZ).
What is Matthew Scott's role at Scentre Group (Owner of Westfield destinations in Aus and NZ)?
Matthew Scott is listed as Senior Measurement and Research Manager at Scentre Group (Owner of Westfield destinations in Aus and NZ).
What is Matthew Scott's email address?
AeroLeads has found 1 work email signal at @networkrail.co.uk for Matthew Scott at Scentre Group (Owner of Westfield destinations in Aus and NZ).
Where is Matthew Scott based?
Matthew Scott is based in Sydney, New South Wales, Australia while working with Scentre Group (Owner of Westfield destinations in Aus and NZ).
What companies has Matthew Scott worked for?
Matthew Scott has worked for Scentre Group (Owner Of Westfield Destinations In Aus And Nz), Sydney Water, Network Rail, New Zealand Post Group, and Allen + Clarke.
How can I contact Matthew Scott?
You can use AeroLeads to view verified contact signals for Matthew Scott at Scentre Group (Owner of Westfield destinations in Aus and NZ), including work email, phone, and LinkedIn data when available.
What schools did Matthew Scott attend?
Matthew Scott holds Bachelor Of Arts (B.A.) Honours, History from Victoria University Of Wellington.
What skills is Matthew Scott known for?
Matthew Scott is listed with skills including Policy, Government, Strategy, Stakeholder Engagement, Policy Analysis, Public Policy, Governance, and Research.
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