Michael Moore Email & Phone Number

Denver, Colorado, Us

IT leader directing infrastructure, networking, service desk, security, cloud and end user services. Responsible for budget, aligning IT services with business objectives and delivering best in class support to the organization.• Orchestrated IT strategy development and fostered collaboration with cross-functional stakeholders to ensure alignment of IT initiatives with organizational goals• Managed infrastructure team to oversee cloud services, security, networking and customer support, ensuring adherence to business objectives• Established and enforced policies such as Account and Identity Management, Acceptable Use Policy, Access Control, and Password Policy• Standardized end user devices and software, automated software deployment and patching, enforced SSO and MFA, and conditional access policies• Implemented Datadog, Cloudflare, Admin By Request PAM, Microsoft Intune / Endpoint Management, LastPass, Adobe Identity Management, Valimail, Report URI Content Security Policy, Android Zero Touch, Apple Business Manager, Greenhouse HRIS, and cloud services in Azure and AWS

Boulder, Colorado, Us

Responsible for entire IT infrastructure of corporate headquarters and 9 remote offices. Collaborated with business and IT partners to support requirements identification, development, testing and implementation of projects. Directed IT team in designing, building, implementing, managing, supporting and enhancing key technologies. • Migrated ERP platform (Microsoft Dynamics NAV 2017), all 3rd party add-ons including E-Ship, Chargelogic, Jet Reports, Power BI and EDI to Azure cloud. Migration increased stability, scalability and improved SQL performance reducing long-running activities by up to 50%.• Work directly with departments and internal IT security to design, implement and enforce applicable regulations and policies, SOX, PCI and more.• Implemented cloud forward initiatives, Office 365 (Migrated from Google G Suite), Slack, DocuSign, Salesforce, Concur, Jira, Magento and Zoom and integrated these solutions with Azure AD for governance and SAML/SSO. • Drove initiative to standardize security solution, end user hardware, network hardware, server hardware, and software packages minimizing support requirements and improving SLA times and end user satisfaction. • Oversee day to day IT Functions (including networking, telecommunications, systems and service desk).• Migrated Magento M1 environment to Magento M2 on AWS, driving cloud forward initiatives. This migration provided elasticity, scalability and allowed for Charlotte’s Web to support over 500 users from 400. • Guided forward thinking campaigns before and during COVID-19 that allowed Charlotte’s Web to move from fully in office on-site workforce to less then 30% essential staff on-site with no impact to productivity; modernized networking and physical security (implemented emergency mass communication solution as part of physical security solution), services/software, VPN and pushed business continuity plans.

Rancho Santa Margarita, Ca, Us

Lead engineer tasked with design, implementation and maintenance of SFC corporate infrastructure in addition to design and deployment of customer production environments which will utilize SFC’s proprietary encryption solution in the cloud. Selected Highlights:• Designed and implemented a full corporate technology refresh from the ground up. This includes switches, server and storage hardware, migration from legacy Windows Server OS to 2012R2/2016, Active Directory implementation, etc., all on VMware vSphere 6.• Implement GPO’s in order to reduce variation and increase overall security posture for systems deployed throughout the organization.• Participate in presale activities such as product demonstration, RFI, POC architecture, etc.• Work with executive, development, and QA teams to define product requirements. • Member of change management and procurement team.• Use scripting where possible in order to expedite administration as well as mistake proof routine tasks. (PowerShell/Bash)• Migration to Office 365/Exchange Online from legacy third party provider using on premise as well as Azure Active Directory.• Mentor junior staff; providing guidance within career and assisting with laying foundation for a solid understanding of IT principles.• Created and implemented security policies related to Mobile Device Management (MDM), Bring Your Own Devices (BYOD), document classification, Azure Rights Management, Email encryption, communication filters that track, restrict and monitor the transmission of PII and other confidential information.

Global, Us

Responsible for geographically dispersed mobile datacenters for the US Marine Corps in Iraq, Afghanistan, and Bahrain. Was the lead systems admin in a team of highly skilled professionals to ensure maximum stability, reliability and growth while adhering to strict compliance standards.Selected Highlights:• Managed enterprise services and hardware in multiple distinct environments located across geographically dispersed datacenters, servicing critical US military personnel. • Upgraded and managed Exchange 2003/2007/2010 environments that required a 99% uptime, this environment was used for internal email as well as production environment alerts.• Lead team tasked with upgrading infrastructure; Forest level from 2003 to 2008, Active Directory 2003 to 2008, VMware Infrastructure 3.5 to vSphere 4.1 to vSphere 5.5 and other application upgrades.• Design and deployment of multiple Windows clusters to be used for critical services, as well as real time replication between datacenters.• Engineered and implemented solution that safely and securely archived over 10 years of US Marine Corps digital data using Dell PowerEdge servers, NetApp FAS, and Cisco switches.• Heavily involved in implementation and management of over 400 virtual servers and related hosts.

Sr team member of the Regional Network Operations Security Center (RNOSC) responsible for review, analysis and troubleshooting of complex communications systems within the Iraq theater of operations supporting the Army Signal Corps. Selected Highlights:• Daily, weekly and monthly trend analysis of critical communication services.• Recovered from catastrophic communication loss between military installations.• Worked with the team in the deployment of multiple satellite and microwave communication, server and application installations supporting mission critical services.• Reported directly to executive staff related to service orders, project planning, hardware and software purchases and support decisions.

Global, Us

As a member of the IT tier 2 & tier 3 team I provided configuration management and security compliance using group policy objects, firewall rules, and network security, auditing and reporting. Was directly involved in all technology functions, including help desk tasks, application deployment and support, server operations, infrastructure, and security operations. Selected Highlights:• Designed and installed network and server infrastructure from the ground up.• Designed and implemented domain wide group policy objects (GPO).• Developed a training curriculum that allowed PKI implementation to progress from less than 50 users a quarter to over 1,200 users in 6 months meeting a Department of Defense mandated completion date which was projected to be several years past due.• Supported over 1,200 users located across the Asia Pacific and Indian Ocean regions.

Washington, Dc, Us

As a member of the US Marine Corps was directly supporting the general staff while assigned to the executive staff help desk. Performed installation, configuration and maintenance of LAN devices, servers, workstations and peripheral devices.Selected Highlight.• Administered Cisco routers, 30 switches from multiple vendors, and all executive staff workstations and peripheral devices.• Assigned as primary for data backup services. • Lead successful efforts in troubleshooting LAN and WAN problems, installing network and standalone workstations, maintaining server systems, and upgrading Servers/PC workstations.• Due to staffing requirements was assigned as sole technician for over 6 months.