- Responsible for the activities of outsourced vendors in the delivery of all required workplace services. This includes but is not limited to overseeing all maintenance services such as janitorial, specialty cleaning, kitchen, food & beverage services, and various vendors- Establish maintenance contracts to ensure such services are performed at the contracted time, term and conditions. Ensure established service levels are met or exceeded while keeping in mind the needs of Visa staff.- Communicate and partner as needed with landlord/property management- Provide general and overall facilities services, including continuous monitoring of office/facility- Address client inquiries/requests/concerns ensuring timely, quality resolution, service delivery, and customer satisfaction- Partner with Facility Management for effective facilities and space planning programs for the office- Partner and collaborate with cross functional organizations and stakeholders to deliver on the support objectives of the Global Corporate Services Team- Assist in invoice tracking- Assists in new vendor set up, obtaining proposals, RFP’s and contract preparations- Assist in annual budget preparation and tracking monthly opex actuals- General knowledge and back up assistance in FM systems (Nuvolo, Ask Facilities, Condeco, Concur Expense, and AribaPerform other related duties, as needed by Facilities Manager and Corporate Services team

Malcolm Bowens , CEO of Until We Meet Again Productions LLC in the DC/Maryland/Virginia (DMV) Area.Focus Area: Music & TV/Film Productions Entertainment with a special focus on creating lasting impressions with every client as it pertains to creating expressive content that illustrates authentic content for diverse individuals of color. Not Limited to Media only, also Creating a different Lane for Public Speaking and Coaching both as a Life Coach & Leadership Development Coach.Conclusion: We are strong believers of Christ Jesus and our core values are Loyalty, Integrity, Kindness & Equality with a special focus on Determination to surpass where our Ancestors left the Torch. Keep Shining ✨✨✨

• Served as primary point of contact (POC) to assigned clients’ ranging from Teachers Associations to FederalGovernment Agencies to Non-Profit organizations from inception through execution, to completion. Also having the ability to understand their conferencing business objectives while assisting them with any issues that arise.• Directly planned, executed, and ensured staffing on site-events related to corporate sponsorships, internal & external receptions, regional meetings, & special programs, including grand opening & awards events.• Set up special Catering Events by planning meals, drinks, and ensured the quality plus experience were professional & timely with both Internal & External Clients.• Scheduled and coordinated training sessions for customers and consultants, which included a web conferencing rehearsal and set up prior to meetings.• Compiled & organized information for reporting to customers, which included generating new reports based on client requests.• Created an internal spreadsheet using Smartsheets to integrate scheduling of request for Food & Beverage as well as specific Conference Rooms that ranged from small conference rooms that held 10-20 people to large Auditorium spaces that fit over 300-400 people for both Internal & External Clients.• Created & updated an internal spreadsheet in Excel format and exported in PDF format for clients to sign & agree to their specific requests for Banquet Orders. This form was used to insert specifics such as Food and Beverage, Set up Time, Conference Room or Auditorium space usage as well as the prices pre- calculated by use of inserted formulas to ensure accuracy.• Created from scratch a Reconciliation process for all invoices to ensure clients were paid timely & accurately.• Worked directly with the Catering Staff both before the events to ensure orders are correct and received on time per set time & followed through with being in the building ready for drop off & set up from caterers.

My duties & responsibilities include the following;Analyzing and evaluating (on a quantitative or qualitative basis) the effectiveness of line program operations in meeting established goals and objectives.• Developing life cycle cost analyses of projects or performing cost benefit or economic evaluations of current or projected programs.• Advising on the potential benefits/uses of automation to improve the efficiency of administrative support or program operations.• Evaluating and advising on the organization, methods, and procedures for providing administrative support systems such as records, communications, directives, forms, files, and documentation.• Researching and investigating new or improved business and management practices for application to agency programs or operations.• Analyzing management information requirements to develop program or administrative reporting systems including the systems specifications, data gathering and analytical techniques, and systems evaluation methodology.• Developing data required for use in the management and direction of programs.• Developing management and/or program evaluation plans, procedures, and methodology.• Developing procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems such as those designed to prevent waste, loss, unauthorized use, or misappropriation of assets.• Identifying resources (staff, funding, equipment, of facilities) required to support varied levels of program operations.• Reviewing administrative audit and investigative reports to determine appropriate changes or corrective action required.• Analyzing and evaluating proposed changes in mission, operating procedures, and delegations of authority.

I directly support the Internal Controls review & analysis, and implementation of new procedures for Federal management processes for annual and multi-year budget planning. Please see below;Provides SME experience to the Internal Control Team with special knowledge of the Self Inspection Program (SIP).Evaluates & prepares risk statements for an Internal Control Evaluation process.Directly support annual reviews that align with the requirements of the Federal Manager’s Financial Integrity Act (FMFIA).Conducts Fraud Risk Awareness Interviews based on Guidance received from the OCFO Office. Responsible for entities including identifying their top fraud risks (Financial & Non-Financial).Conducts Risk Tolerance testing and identifies the likelihood, impact exposure ratings as well as Inherent Risk Rating testing with the capability of identifying the proper Risk Responses.Develops Risk Profiles in accordance with the requirements established by the OMB Circular A-123, Management’s Responsibility for Enterprise Risk Management and Internal Control. Develops New Process Narratives based on Interviews and supporting documents received from the POC’s plus more.

Provided subject matter expertise to FPS in the areas of financial improvement; budget execution; spend plan development and execution; internal control; financial reporting; accounting and auditing support. Work activities include: Analyzed data; developed and delivered the weekly financial reports that include data consolidated from six other reports – FM030; FM036; ODF; SF133; SF266; and SOF and distribute, as required; developed Self-Inspection Program (SIP) & perform the test for each entity. Performed the Federal Financial Management System (FFMS) & RM057 reports; uploaded them to perform the SIP test using contract data elements (agency name, contracting company, contract period of performance, agency approving official and current funding totals) used to validate recurring security work authorization information; performed the FFMS and Procurement Information System for Management (PRISM) reconciliation monthly preparing the report outlining outstanding obligations; performed the first quarter budgetary resources management data analysis ensuring the totals matched, while verifying recoveries through PRISM prior to finalizing the report outlining what was allocated related to recoveries from financial de-obligations; developed summaries of quarterly budget review meetings that included the Spend Plan vs COE Report, FY16 Allotments, Open Commitment Aging Report, Outstanding Obligations Report, PRISM to FFMS Reconciliation, and Invoice Payment report data; and, audited support documentation from 11 sources developing the FY16 A-123 TOE Payment Management Assessment for Quarters 1 and 2 submitting to NPPD, as required. Tested the Unfunded Requirements report in the Spend Plan tool on the Microsoft SharePoint/Access platform analyzing and evaluating data accuracy, identifying errors and debugging the tool and created presentations illustrating error messages within the tool for resolution to ensure readiness in the operations phase.

My duties as a Financial Consultant ranged from Preparing Financial Reports to Implementing procedures for an Audit Review. Expert with Microsoft software Word, Excel, Outlook, Power Point & Visio. Drafted flow charts for the client allowing them the ability to formulate their understanding and knowledge of a particular system. Obtained a wealth of knowledge as it relates to the OMB Circular A-123 Process. Vast understanding and knowledge of Appendix A - Financial Reporting, Appendix B - Charge Card Program, Appendix C – Improper Payments, and Appendix D – IT Systems. Assisted client with Charge Card Program and facilitated meetings with senior staff members to conduct a process overview of the Narrative created by the client. Assisted client in complying with the Improper Payments Elimination and Recovery Act (IPERA) and drafted the results to be reported in the agency’s annual financial report. In addition to drafting reports; Lead testing portion for disbursements with the clients' programs for Improper Payments. Substantial knowledge of Appendix A process related to the testing portion for JV vouchers and reviewing over financial reports to make sure the client is following the OMB Guidelines. Responsible for facilitating the time and place for both the senior staff as well as the clients’ executive members to conduct a process review for the A-123 Internal Controls Assessment. Additionally provided a knowledge based presentation to the client by thoroughly explaining how the Entity Level Assessment can improve their risk ratio of fraud within the agency.

I am always learning how to make business decisions that greatly affect my career as well as the bottom line. I gained responsibility for developing new business and maintaining current relationships. I am responsible for understanding cost control, reading my branch's P&L statement and understanding what it takes to run a profitable business. I learned how to deliver superior customer service. I know how to effectively communicate, influence and interact with all types of customers, vendors and co-workers. I learned proper sales techniques to problem solving and conflict management. These skills learned provided me with the opportunity to market to local business partners and build solid, long-lasting relationships with key business decision-makers.

Selected to manage commercial accounts while developing and maintaining a professional relationship with the store management. Responsible for budget management of non-perishable items on a weekly basis, growing revenue within the stores and reviewing data in order to forecast demand so that inventory is replenished efficiently. Managed logistics by analyzing and facilitating the delivery of inventory. Maintained in-store marketing displays by negotiating with management. • Proficiently maintained up-to-date account/sales information for Kraft Foods and ensure each customer receives accurate invoice for inventory being brought into store • Won contest at Kraft Foods that fueled revenue growth at assigned store by 25% in one month.• Significantly outperformed team members at Kraft Foods for highest accuracy in product reporting and tracking• Knowledge of how to manage and distribute non-perishable inventory• Solid commitment to ensuring confidentiality of sensitive files and documents• Consistently exceeded expectations of metrics set by management

• Provided help-desk assistance to students, faculty, staff, and administrators• Provided technical assistance, support, and advice to students and other users• Solved computer problems and configure computer technology to meet the needs of Long Island University• Troubleshooted computer problems and provide technical support for hardware, software, and systems• Answered phone calls, analyze problems using automated diagnostic programs, and resolve recurrent difficulties

• Managed cash transactions and reconciliation of $2K on a daily basis• Provided excellent customer service and guaranteed satisfaction with our NIKE, ADIDAS, REEBOK brands• Responsible for selling a targeted amount of inventory specifically focused towards amateur athletes and adult sports enthusiasts

• Provided support as a mentor and leader to resident advisor staff of 22• Facilitated the development of community, as well as support for 100 upperclassmen students• Served on the Resident Advisor Training Committee and assisted in creating an interactive and educational training program that provides resident advisors with the skills to create inclusive communities in the residence halls• Facilitated and attended weekly floor and staff meetings and organized educational programming for residents in the areas of personal, academic, and community development; as well as alcohol, drug and multi-cultural awarenessResident AssistantHomecoming King 2006/2007IT Supervisor for the Computer LabStudent Government Associations etc.