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Michael Goff Email & Phone Number

IT Service and Delivery Director at Magna5 at Magna5
Location: Columbia, South Carolina, United States 8 work roles 1 school
1 work email found @magna5global.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@magna5global.com
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Current company
Magna5
Role
IT Service and Delivery Director at Magna5
Location
Columbia, South Carolina, United States
Company size
265 employees

Who is Michael Goff? Overview

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Quick answer

Michael Goff is listed as IT Service and Delivery Director at Magna5 at Magna5, a company with 265 employees, based in Columbia, South Carolina, United States. AeroLeads shows a work email signal at magna5global.com and a matched LinkedIn profile for Michael Goff.

Michael Goff previously worked as Regional Director of IT Service and Delivery at Magna5 and Director of End User Services at South Carolina Department Of Health And Environmental Control. Michael Goff holds Diploma from Dutch Fork High School.

Company email context

Email format at Magna5

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{first_initial}{last}@magna5global.com
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AeroLeads found 1 current-domain work email signal for Michael Goff. Compare company email patterns before reaching out.

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Profile bio

About Michael Goff

Experienced Information Technology Director with over 14 years of professional leadership experience. IT experience includes service desk management, desktop support management, incident management, service delivery and system administration. ITIL v4 certified.

Listed skills include Troubleshooting, Call Centers, Management, Training, and 36 others.

Current workplace

Michael Goff's current company

Company context helps verify the profile and gives searchers a useful next step.

Magna5
Magna5
IT Service and Delivery Director at Magna5
Columbia, SC, US
Website
magna5global.com
Employees
265
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Company profile
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8 roles

Michael Goff work experience

A career timeline built from the work history available for this profile.

Role listed

Magna5

Columbia, SC, US

Regional Director Of It Service And Delivery

Current
Magna5

Pittsburgh, PA, US

Feb 2023 - Present

Director Of End User Services

South Carolina Department Of Health And Environmental Control
Aug 2021 - Feb 2023

It Manager

South Carolina Department Of Health And Environmental Control
May 2017 - Aug 2021

It Service Desk Manager

Sc Department Of Administration - Division Of Technology
  • Responsible for supervising a team of 15 Tier 1 and Tier 2 analysts that provide a wide range of support for multiple state agencies on a 24x7x365 basis. Support ranges from simple password resets to complex technical.
  • Assist the state’s Security Operations Center (SOC) by providing Incident Response support.
  • Provide support and training to internal and external customers for various software programs and operating systems (with focus on iOS, Android and Windows).
  • Provide incident management oversight by ensuring that analysts recognize and respond to system and network outages in a timely manner.
  • Assist analysts with troubleshooting and resolving complex technical issues.
  • Follow security protocols to grant users access to various systems/applications via Active Directory, LDAP and internal applications.
Jul 2012 - Dec 2015

Customer Service/Technical Support Supervisor

Verizon Wireless

Basking Ridge, NJ, US

  • Provide effective coaching and feedback to representatives to ensure a pleasant and consistent customer experience.
  • Assist representatives with resolving complex technical issues and educating customers on device functionality.
  • Assist representatives with troubleshooting various devices (smartphones, tablets, hotspots, PC’s, etc.) and operating systems (iOS, Android and Windows).
  • Provide recommendations to representatives on how to meet efficiency and sales goals.
  • Resolve escalated customer service and technical support issues in a prompt and professional manner, while not losing focus of Verizon Wireless’ business goals.
  • Monitor representatives activities and schedule adherence with real-time attendance tools.
Sep 2007 - Jun 2012

Manager

Chick-Fil-A

Atlanta, GA, US

  • Trained new team members and provided feedback on their progress.
  • Coached team members who were not following correct procedures and guidelines.
  • Provided performance rating recommendations to the Store Manager.
  • Handled conflicts between team members as well as complaints by customers.
  • Provided 100% customer satisfaction by ensuring that the customer received the highest quality food in the shortest amount of time possible.
  • Performed basic routine maintenance on restaurant equipment.
Jul 2004 - Jul 2009
Team & coworkers

Colleagues at Magna5

Other employees you can reach at magna5global.com. View company contacts for 265 employees →

AP Anne Philippi Anne Philippi Colleague at Magna5 Troy, New York, United States, United States View → SK Sergo Khutsishvili Sergo Khutsishvili Colleague at Magna5 Tbilisi, Georgia, Georgia View → SD Samuel Duarte Samuel Duarte Colleague at Magna5 Panama City, Panamá, Panama, Panama View → CR Charles Rocco Charles Rocco Colleague at Magna5 Phoenix, Arizona, United States, United States View → DB Dashawn Boring Dashawn Boring Colleague at Magna5 Greater Pittsburgh Region, United States View → LA Leigh Ann Perry Leigh Ann Perry Colleague at Magna5 Greater Charlottesville Area, United States View → JH Jewell Harris Jewell Harris Colleague at Magna5 East Haven, Connecticut, United States, United States View → DQ David Quinlin David Quinlin Colleague at Magna5 Marshall County, West Virginia, United States, United States View → AS Alexis Sutch Alexis Sutch Colleague at Magna5 Tarentum, Pennsylvania, United States, United States View → JC Jonathan Coughlin Jonathan Coughlin Colleague at Magna5 Stafford, Virginia, United States, United States View →
1 education record

Michael Goff education

  • Dutch Fork High School
    Dutch Fork High School
    Diploma
FAQ

Frequently asked questions about Michael Goff

Quick answers generated from the profile data available on this page.

What company does Michael Goff work for?

Michael Goff works for Magna5.

What is Michael Goff's role at Magna5?

Michael Goff is listed as IT Service and Delivery Director at Magna5 at Magna5.

What is Michael Goff's email address?

AeroLeads has found 1 work email signal at @magna5global.com for Michael Goff at Magna5.

Where is Michael Goff based?

Michael Goff is based in Columbia, South Carolina, United States while working with Magna5.

What companies has Michael Goff worked for?

Michael Goff has worked for Magna5, South Carolina Department Of Health And Environmental Control, South Carolina Office Of The Attorney General, Sc Department Of Administration - Division Of Technology, and Verizon Wireless.

Who are Michael Goff's colleagues at Magna5?

Michael Goff's colleagues at Magna5 include Anne Philippi, Sergo Khutsishvili, Samuel Duarte, Charles Rocco, and Dashawn Boring.

How can I contact Michael Goff?

You can use AeroLeads to view verified contact signals for Michael Goff at Magna5, including work email, phone, and LinkedIn data when available.

What schools did Michael Goff attend?

Michael Goff holds Diploma from Dutch Fork High School.

What skills is Michael Goff known for?

Michael Goff is listed with skills including Troubleshooting, Call Centers, Management, Training, Networking, Customer Satisfaction, Customer Experience, and Customer Service.

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