 Set-up of a delivery governance function for Programmes & projects Established processes and procedures Supplier management Writing as well as reviewing business cases Set-up and Manage a PMO team Providing guidance & assurance services to Programme & Project mangers Project Manager Induction & training

Delivering a host of initiatives for various clients on a consultancy basis such as website design & development, financial processes and operating models including governance.

 Set-up of SIAM Management Office & account governance Set-up & Management of multiple services and suppliers Design & Set-up of client-side PMO (including assurance mechanisms) Customisation & implementation of a PPM tool Produced the P2P process incl. an Access Database & Cost Model Implementation of PPM methodology & processes in a SIAM Model  Supported the design & deployment of Global Corporate Tools Led various bid pitches & supported bid documentation Deputised for the Head of PMO Led the set-up of the Central PMO Function where appropriate Responsible for off-shoring activities as part of a Transformation Programme Enhanced existing & introduced new ‘fit for purpose’ processes  Successfully led a PMO team on a key account (Account budget £62m) Automated processes and removed SPOFs Set-up tracking and reporting of key data and MI  Facilitated month-end reviews between PPM Team & Finance  Reduced costs of service by streamlining operations & off-shoring Led the Service Management reporting Training Project Managers on PPM Methodology

 Managed the eP3MO project & team of five senior consultants (Budget £10m) Set-up project governance incl. production of baseline documents  Management of workshops for risk, ‘As-Is’, ‘To-Be’ & company- wide Systems/Tools analysis Assessment of about 75 project managers providing awareness sessions, conducting interviews and producing IDPs Led project ‘Road Shows’ as part of the Change Management  Reviewed & assessed the company core support functions (Finance, Procurement, Quality, Operations/Manufacturing, HR, IT & the Corporate Development Unit) with a view to better support & improve interfaces between projects and business processes Provided consultative sessions to educate the PM community & executive management of P3M and the end-to-end processes from a ‘Peoples’, ‘Processes’ & ‘Tools’ perspective

 Implemented mechanisms that capture, monitor & promote over all progress of projects, flagging issues & initiating corrective action as appropriate Successfully Introduced & implemented processes/procedures with the aim of reducing non-value add tasks Responsible for reviewing all project CRs and contract changes  Enabled project managers with aid of processed & tools

IPTV and Project Canvas Built and maintained the core Programme plan for IPTV JV Championed programme & project Governance, continuously driving best practice for Change Management  Developed a PPM Database to support Project Changes & RAIDs Worked closely with Auditors to ensure all open outstanding audit issues are resolved  Assessed & implemented PlanView within TalkTalk Group Team management responsibilities Stakeholder management at all levels both internal and external

 Interim Programme Manager, managing a team of PMs, technical staff & customer relations Prepared & managed a programme inter-dependency projects visual presentation Implemented governance, methodologies and standards  Set-up reporting dashboards to provide high level summaries Addressing project issues and turning them ’green’

 Provided extensive Project/Program financial control, tracking & reporting Resource planning & forecasting by project/programs & portfolios  Supplier selection & management Forecasting, managing budget and reporting actuals—trends Project, programme & portfolio reporting Managed Clarity & SAP management information and processes for updates

 Implemented & managed HP PPM Tool (formally Mercury ITG) Managed & delivered user training to up to 400 staff  Supported the Global Transformation programme Developed new process to reduce timescales and costs Established requirements for interfacing between PPM tool & Oracle System SME for the PPM tool

 Worked very closely with parent company Hutchison Whampoa Supported the roll-out of company-wide finance reporting tool & 3G network Management of month-end and accounting treatments Responsible for managing the budget for all operation projects