Mark E Robertson Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

San Francisco, Ca, Us

Led the full lifecycle design process with a focus on enhancing Logs capability and internal developer tools, improving overall user experience and system functionality. Spearheaded the discovery, definition, and prototyping of new features, driving innovation in user experience and interface design. Mentored early-career designers, fostering growth, enhancing skill sets, and contributing to team development and creative excellence. Contributed to the design system, ensuring consistency and scalability across product interfaces and improving design efficiency. Collaborated cross-functionally with multiple teams to align design objectives with technical and business requirements, ensuring smooth project execution and delivery.

San Francisco, Ca, Us

Rebuilt and led a geographically dispersed design team across the U.S., fostering collaboration and efficiency in a remote work environment. Directed the team in supporting product-led growth initiatives including onboarding, personalized customer growth, and commerce, driving user engagement and retention. Oversaw the successful design and launch of the NRCompute consumption-based pricing model, which was released in fall 2023, contributing to a new revenue stream and enhancing customer flexibility. Championed cross-functional collaboration to ensure seamless integration of design efforts with product development, marketing, and customer success strategies. Delivered impactful design solutions that supported personalized user growth, improving customer satisfaction and expanding commerce capabilities.

San Francisco, California, Us

Built and led a high-performance global design team with members across the US, Europe, and India, ensuring seamless collaboration and productivity across diverse time zones. Managed both individual contributors and managers, fostering leadership development and promoting a culture of innovation and excellence. Directed the team in supporting 20% of the Sales Cloud product line, including critical areas like sales automation, career training in the flow of work, and Salesforce Easy. Spearheaded the design and integration of Sales, Marketing & Service features into a single, guided experience with Salesforce Easy, enhancing user experience and streamlining workflows. Drove strategic initiatives to optimize sales automation and career training, directly contributing to increased efficiency and customer satisfaction across the Sales Cloud platform.

San Francisco, California, Us

Served as the primary product and design contributor for multiple cross-cloud offerings related to Sales Cloud, driving innovation and enhancing cross-functional capabilities. Collaborated closely with product management, design, and engineering teams across Sales, Marketing, and Service product lines, ensuring cohesive product development and strategic alignment. Led brainstorming, ideation, and product definition activities to support the development of the Sales Enablement Minimum Viable Product (MVP), accelerating time to market and driving early-stage product success. Played a key role in cross-cloud integration efforts, enabling seamless user experiences across multiple Salesforce product lines, contributing to overall platform unification. Championed a customer-centric approach, ensuring that product designs aligned with user needs and business objectives for maximum impact.

Austin, Texas, Us

Designed multiple Oracle Cloud Infrastructure (OCI) initial releases (MVP) for key cloud security services, including Cloud Guard and the OCI mobile app, enhancing cloud security and user accessibility.Played a pivotal role in the conceptualization and design of OCI’s cloud security services, contributing to the platform's strengthened security posture. Mentored early-career UX designers, fostering professional growth and guiding them in best practices for user experience design in a complex cloud environment. Led the UX design for the OCI mobile app, improving user experience and enabling seamless access to cloud security services on mobile devices. Drove innovation and excellence in cloud security service design, ensuring that initial releases met both user needs and technical requirements.

Austin, Texas, Us

Led the design for Oracle’s first-ever cloud-based service, Integration Cloud, setting the foundation for Oracle's cloud service offerings and driving innovation in cloud integration solutions. Directed the design and development of the Oracle API Platform, enabling full lifecycle API creation, deployment, and monetization in the cloud, facilitating seamless API management for enterprise users. Spearheaded the design of the Predictive Analytics model builder for the Business Activity Monitoring product, leveraging artificial intelligence to provide businesses with powerful insights and predictive capabilities. Played a key role in shaping the user experience for critical Oracle cloud-based services, ensuring robust functionality and intuitive design to meet diverse business needs. Collaborated cross-functionally with engineering, product management, and AI teams to deliver cutting-edge solutions that enhanced Oracle's cloud portfolio.

Austin, Texas, Us

Managed the design system for Oracle’s JET data visualization component library, ensuring consistency, scalability, and ease of use across the platform. Designed and developed new data visualizations from the ground up, integrating innovative design solutions with front-end development expertise. Secured four US design patents for original data visualization designs, demonstrating a commitment to innovation and excellence in the field of user experience and data presentation. Enhanced Oracle’s data visualization capabilities, delivering highly functional and visually appealing solutions that improved user engagement and data interpretation. Collaborated closely with engineering teams to ensure seamless integration of new visualizations into Oracle JET, driving user-friendly and data-rich experiences across products.

Delivered comprehensive user experience (UX) design, user interface (UI) design, and visual design services, enhancing product usability and aesthetic appeal across web, desktop, and mobile platforms.Led front-end development for web, desktop, and mobile applications, ensuring seamless implementation of designs and optimal performance across devices. Conducted prototyping and usability testing to refine designs based on user feedback, improving functionality and user satisfaction. Provided expert search engine optimization (SEO) services, enhancing website visibility and driving increased traffic through improved search rankings. Developed cohesive brand design solutions, ensuring alignment of visual identity with business objectives and enhancing brand recognition across digital platforms.

Provided user experience (UX) and user interface (UI) design for Slacker's web and mobile music services, enhancing user engagement and interaction across platforms. Designed Slacker's Android 4 tablet app from the ground up, delivering a seamless and intuitive user experience that aligned with the platform's unique capabilities. Developed detailed personas and customer journey maps to inform design decisions, ensuring a user-centered approach that addressed key customer pain points. Created innovative interaction patterns and produced high-fidelity mockups for both web and mobile platforms, enabling effective collaboration with developers and stakeholders. Played a pivotal role in improving Slacker's user experience by translating customer insights into actionable design solutions for web and mobile music services.

Draper, Utah, Us

I provided user experience design, user interface design, visual design, prototyping, graphical user interface development, and illustration for Sorenson Squeeze (award-winning desktop video encoder) and Sorenson 360 (cloud based video delivery network). I also conducted research and development for multiple video encoding products, web design and development, SEO, and package design. Sorenson Media was acquired by Nielsen Group in 2019.

I led UX design, UI design, prototyping, visual design, branding of Dell Video Chat (named in PC World's 100 Best Products of 2007). Designed and developed the Dell Video Chat website (in 10 languages) utilizing the Joomla CMS. Led UX design of SightSpeed's flagship product. Also provided user experience design and user interface design for Logitech Vid (video chat app - bundled with all Logitech webcams) after Logitech's acquisition of SightSpeed.

Us

I developed and executed lead generation and channel marketing campaigns, including Search Engine Marketing (SEM). Also, redesigned and developed the corporate website, including SEO, and integration with Salesforce.com CRM. Optimized CRM sales funnel workflows. Developed web-based partner portal. Designed and produced digital & print marketing collateral.

I developed and executed global interactive marketing campaigns and tools. Managed online lead generation campaigns in the US, Europe and Asia, customer loyalty initiatives, channel marketing, corporate & informational websites, including SEO & SEM. Developed integration between corporate website and Salesforce.com CRM including web-based partner portal.

Us

I developed & championed the corporate style guide. Was the design lead for the corporate website redesign. Collaborated with development team to improve Sphere (web-based SAAS) & private application user experiences. I was also a design team lead, and mentored early career designers and developers. I also designed & developed websites in Sphere for clients such as; American Red Cross, Pearl Harbor Memorial Fund, SurfAid International, Overseas Adventure Travel and the International Foundation for Animal Welfare.

I developed company brands. Designed, produced, and managed digital & print marketing collateral. Provided complete lifecycle Web design & development, including SEO. Designed & managed development of web-based partner portals, all for technology start ups. ideaEdge Ventures was a San Diego based technology start-up incubator.

San Diego, Ca, Us

I provided web design & development for clients such as: Academic Press, PeopleFirst.com and InFocus. Powell Internet (PINT) is a local San Diego web development agency specializing in web design and application development. Owned and operated by Thomas Powell.

Certificate, Front-End Engineer

Certificate Of Completion: Leadership Principles, Organizational Leadership

Certificate Of Completion: Management Essentials, Organizational Leadership

Certificate Program - Design Leadership, Design And Applied Arts

Responsive Web Design

Asp (Vbscript)

Web Publishing

Multimedia

Fine Art