Assisted the sales team with day-to-day operations, including managing leads, preparing sales reports, and tracking sales performance metrics. Maintained and updated HubSpot with accurate sales data and customer information. Handled customer inquiries and provided excellent customer service to ensure client satisfaction.

Managed client accounts for gaming industry compliance across states. Used SAP, Salesforce, and JIRA to streamline processes, handle transactions, and customer service needs. Collaborated with production, scheduling, and field service teams for successful deliveries.

Primary client contact, providing excellent answering services for effective business communication. Managed high call volumes with precision, ensuring prompt issue resolution and maintaining professionalism in addressing diverse client needs.

Market research, negotiation of international operations, market expansion, prospecting new business opportunities, customer and project follow-up, and delivery time optimization. Assisted in the implementation of SAP for optimized production and delivery efficiency.

Facilitated culturally sensitive communication between Spanish and English speakers. Specialized in the medical sector in 2014.

Facilitated culturally sensitive communication between Spanish and English speakers. Provided effective simultaneous interpretation services to a diverse array of entities, such as bank and insurance agencies.

Supporting sales and project development initiatives.