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--Salesforce HEDA (User Group Leader)--Salesforce Saturdays #DFW (User Group Organiser)--Salesforce 14X Certified--Salesforce Century Badger Club (330+ Trailhead Badges)Consulting, CRM/ SAAS Evangelist with experience implementing Salesforce.com, A.I (Artificial Intelligence e.g ChatGPT, Chat Bots, OBIEE, Siebel, and Custom Solutions. Recognized change agent for both Client and Internal Initiatives. Deep Expertise in Salesforce Architecture/Design, Program/Project Management, Optimization and Business Operations Leader with over 16 years of Experience Delivering Successful Solutions to Clients while Driving Operational Excellence and Growth.Strong Track Record of Building and Leading highly effective Global Teams while supporting a largely distributed workforce. Ability to Develop, Drive and Deliver an IT Vision and Strategy Aligned with Business Goals /Business Alignment. Challenging the Status Quo of IT, Embracing New Technologies to Drive Business Productivity. Specialties: IT Strategy; IT and Business Transformation; IT Operations; Portfolio / Program / Project Management; Agile / Scrum Methodology; DevOps and Continuous Delivery; Mobility and Data architecture,Cloud Architecture/ Cloud Solutions; Product Development and Management,Strategy, Engagement Management, Program and Project-level IT and Cloud Delivery and Sales Expertise. Direct expertise in Enterprise-level Cloud Transition Engagements,Enterprise Integration and Salesforce.com,Social, MobileLeader. Experienced. Agile. Mentor. Coach. Consensus builder. Enabler. Executive. Offensive Coordinator!
Blue Cross Blue Shield Of Massachusetts
View- Website:
- bluecrossma.com
- Employees:
- 4032
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Blue Cross Blue Shield Of MassachusettsDallas, Tx, Us -
Salesforce Coe LeadBlue Cross Blue Shield Of Massachusetts Apr 2023 - PresentBoston, Ma, Us -
Salesforce Practice LeadCelerity Jul 2021 - May 2023Mclean, Va, UsCelerity (part of Randstad Technology Group) is a global consultancy helping clients simplify complexity and thrive in the age of the customer. We are problem solvers, designers, and engineers dedicated to transforming businesses with technology.Celerity is a mid-market focused, high growth, business and technology consulting firm. We execute efficiently, are accountable, resourceful when resources and solutions are scarce. -
Director, Head Of Salesforce Practice, North America At Atos-SyntelAtos Mar 2019 - Jul 202195877 Bezons, FrInvolved in PreSales, PostSales and Management of Resources/Resourcing and actual Full lifecycle of Salesforce implementations. Responsible for Defining Strategy, Enterprise Application Architecture to ensure Applications perform accordingly, are tied into the Enterprise Architectural Requirements, and have a Consistent Technical Direction and also the Overall Development of the Road-Map and Objectives, Driving Implementation of a sophisticated Business Intelligence platform to provide Competitive Market Advantage through better Decision Making.The Director and Program Manager is an integral leader in our organization, ensuring that our on-boarding programs and Solutions are best in class. Leading different teams, responsible for understanding the needs of new and existing clients, defining technical and general business requirements and documenting the solutions. This role focuses on the pre-sales discovery, planning, solution design, and implementation phases for Salesforce Implementations. Role is customer focused with strong presentation, technical and organizational skills that includes partnering within cross functional teams to provide solutions to support complex business problems. -
Salesforce Program Manager / Salesforce Solutions ArchitectAtos Syntel Sep 2017 - Mar 2019Troy, Michigan, UsResponsibilitiesManage and scale Salesforce Teams, responsible for development, solution and requirements scoping as supporting the transition process and work streams to on-board new customers or expand solutions within existing customers.Significant client interaction at the senior leadership level; leading design sessions, executive-level interactions, cross-team collaboration, issue and risk mitigation, etc.Work cross-functionally with key stakeholders to ensure smooth client on-boarding and continued success from pre-sales through go-live and steady state operations. -
Salesforce Program Manager And Salesforce Solutions ArchitectBusiness Plan Solutions Feb 2014 - Sep 2017Dallas, Texas, UsContinuously Leading cross-functional initiatives to define, plan, track and measure progress towards secure-by-design, platform-as-a-service environment to make sure Salesforce Implementations are delivered with low friction and high availability.-Directly responsible for the successful Salesforce Implementations of one or more clients at a time and an ongoing Services engagement in which a team of BPS consultants are aligned against the continuous execution of work on behalf of a specific client.• Developing trusted relationships with key technology and functional leaders & stakeholders to drive focus on the strategic program objectives and optimize program delivery. (This includes supporting and holding teams accountable for their responsibilities within the Implementations)• Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership.• Anticipate and aggressively remove obstacles that slow down or prevent Implementations from delivering on program objectives and needs• Provide “go to” leadership, transparency and visibility to the entire Technology & Products organization.• Seek to continuously grow by proactively seeking and embracing constructive feedback• Provide the same level of feedback to colleagues to encourage an open and collaborative culture•leverage different application knowledge in combination with business and other domains expertise to drive a successful Salesforce implementations.-Responsible for Defining Integration architecture blueprints, drive business process analysis, design, develop Architecture design and provide Gap Analysis of all Technical Capabilities.- Provide knowledge transfer and consultation of the Technical Salesforce Solution to client's data migration, data integration teams and all other work streams outside of the scope of other partners involved. -
Salesforce Program Manager/ Solutions ArchitectStarpoint Solutions Apr 2016 - Apr 2017New York, Ny, UsSolutions Architect focusing on the analysis, design, development and testing of a wide range of business solutions leveraging the industry leading Salesforce.com, the Force.com platform, Salesforce1 mobile and integrated technologies. Collaborate closely with clients to clearly understand their business and processes. Recommend efficient Solutions to help boost productivity and bolster ROI. Strive to utilize proven Best Practices and observe Agile Development in all areas of SDLC. Mentor and Educate client resources on effective System Administration and developer skills.Focused on all Salesforce Clouds (Sales, Service, Marketing).Other Areas and Tools (HubSpot,Radius,Informatica,zAgile,Jira,Wave,S1,SFDC Shield,) -
Co-Founder & Principal Salesforce ArchitectAmerican Local Consultants (Alc) Jan 2014 - Sep 2016American Local Consultants is an IT Services, Consulting and Business Solutions Organization that Provides LOCAL American Onsite or Remote Salesforce Consultants that Focus on The Sales, Service, Marketing Cloud Implementation/Re-Implementation and Support.- Designing of the Application Architecture- Analyzing and Gathering Requirement and Giving Time Estimation of the Project .- On-boarding of Onsite and Offsite Resources (Consultants) to Clients for Implementations and Giving Status Updates.We also have a Team of Individuals that will Solely focus on the Non Profit Starter Pack (NPSP).We also Sub-Contract for other Companies that are overwhelmed with Projects, so please give us a Call.SpecialtiesIT Consulting, Outsourcing, Managed Services, Salesforce, OBIEE, SAP, ERP, Big Data, Cloud, HCM, CRM -
Salesforce Solutions ArchitectKpi Partners (Inc Research Inc) Jun 2015 - May 2016Newark, Ca, UsAs a Manager/Senior Salesforce.com Solution Architect working for different clients, I have been:- Analyzing the as-is system by conducting sessions/workshops/work-outs with client.- Providing recommendations for to-be system by preparing process flow analysis and process redesign.- Leading solution design sessions with client business and/or functional leads- Leading technical architecture aspect of the application by preaching SFDC best practices, 3rd Party solution alternatives and providing guidance by utilizing deep technical knowledge / experience.- Leading SFDC and BA teams from design, implementation, testing and release management perspective.- Playing dual role of a Solution Architect as well as Project Manager- Producing detailed Functional Design documents to match Customer Requirements- Producing Technical Specification for Custom Development and Systems Integration Requirements- Leading efforts of Salesforce Application Integration with Legacy Client Applications.- Lead the SIT/UAT efforts, Training Design, Documentation and Delivery Efforts.- Preparing and executing Project Plans and overlooking Release Management Process- Managing Full Project Life Cycle, Scope, Budget, Timeline, Resources, Deliverable, Issues and Escalations while continually setting Client Expectations and transition to support after Go-Live in a frequently changing environment- Managing the Development Team during the Development Mode of the Project.- Designing and Managing the Execution of Test Plans and ensuring a Quality Solution is Delivered. -
Salesforce Solutions ArchitectInpursuit, Inc. (Kapu Auto) Feb 2014 - Jun 2015Sr Solution Architect, responsible for overall design and mapping business requirements to systems/technical requirements and worked along with Business Architect’s, Application Architect’s, Data Architect, Technical Architect, and supporting team members to deliver the complete solution for the Client
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Salesforce Solutions ArchitectStarbucks Jul 2013 - Jan 2014Seattle, Wa, UsResponsible for Defining Strategy, Enterprise Application Architecture to ensure Applications perform accordingly, are tied into the Enterprise Architectural Requirements, and have a Consistent Technical Direction and also the Overall Development of the Road-Map and Objectives, Driving Implementation of a sophisticated Business Intelligence platform to provide Competitive Market Advantage through better Decision Making. -
Salesforce ConsultantExtended Stay America Oct 2011 - Jun 2013Charlotte, North Carolina, UsSuccessfully Rolled Out and supported Salesforce.com for 1520 Business Users leading to better Collaboration among Business Segments.Trained associates via GoTo Webinar, Live Class and Several other Methods.Continuously improved Sales Business Processes through Salesforce.com Enhancements increasing the Productivity of Sales Associates and the Whole Business Units.Company Go-To-Subject-Matter-Expert regarding Salesforce.com Pipeline Management, Reporting and Salesforce Automation and Business Process Improvements.-Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality.-Experienced working with Standard objects like leads, opportunities and cases.-Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.-Designed, developed and deployed the Custom objects, Components, VisualForce Pages to suit to the needs of the application.-Maintained Sharing according to territory scale and assigned various Sales and marketing team needs.-Experience on developing the force.com platform to meet the various internal needs -Collaborated with chatter to make the internal team aware of the ongoing development.-Worked with Data loader for loading the attachments into salesforce.com.-Analysed and converted business workflows to Salesforce workflows and assigned workflow alerts. -Created the platform on Sandbox IDE, tested and deployed in production.-Experience working on Web testing tools and Automation scripting
Ronald M Education Details
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Drake UniversityMarketing Major And Advertising Minor -
Trailhead By SalesforceSalesforce Architect
Frequently Asked Questions about Ronald M
What company does Ronald M work for?
Ronald M works for Blue Cross Blue Shield Of Massachusetts
What is Ronald M's role at the current company?
Ronald M's current role is Salesforce COE Lead.
What is Ronald M's email address?
Ronald M's email address is sc****@****ail.com
What is Ronald M's direct phone number?
Ronald M's direct phone number is +181732*****
What schools did Ronald M attend?
Ronald M attended Drake University, Trailhead By Salesforce.
Who are Ronald M's colleagues?
Ronald M's colleagues are Ihsan Allman, Elli Cho, Vamaa Reddy, Clavenda Hall-Varfley, Carmen N. Ortiz Velez, Janice Hayward, Matt Palmer.
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