Mark Ross Email & Phone Number

Canberra, Australia

NDIS Market Development BranchOngoing APS 6- Using SAS and R studio, development of the NDIS Market KPI Reports, preparing datasets and developing the report. - Assisting in the upkeep of an NDIS Demand Map by calculating confidence estimates for future NDIS workforce, spend and participants for different geographical regions. - Creation and management of information management tool to help centralise and make easily accessible corporate knowledge to improve the knowledge sharing capability of the team and branch.- Ad-hoc data analytic requests, including identifying statistics and trends through SAS and R programming; analysing and reporting on these trends to provide executives with the tools they require to make key NDIS decisions.- Development of Briefing and Correspondence on the behalf of executives and Ministers on NDIS statistics and products developed by our team.

Canberra

NDIS Market Oversight BranchOngoing APS 5- Undertaking the planning and development of a review into the Specialist Disability Accomidation pricing framework.- Developing policy options for the NDIS Commission's Market Oversight Policy.- Participating in multi-govermental working groups for NDIS market readiness.- The design, procurement and management of a research project on NDIS thin markets.- Creation of a sharepoint site to enhance team cooperation

Canberra

DES Assurance SectionOngoing APS 4- Helped create a new assurance process- Managed stakeholder expectations of assurance project- Developed a procedural assessment tool which improved consistency of reviews by 30 per cent- Troubleshoot stakeholder issues with the tool and undertake continual Improvement based on suggestions- Analysed and reported on the results of the assurance project using SAS programming

Canberra, Australia

DES (Disability Employment Services) Programme Assurance Team - Data analysis and presentation of data for ANAO Requirements which helped remove an ANAO finding- Assisting in the creation of risk frameworks- Assisting in Secretariat work- Major participation in data analysis and assurance pilotEconomic Policy Team:- Developed a newsletter with an aim to improve economic literacy within the Department- Writing briefing and submissions to the Minister

Newcastle, Australia

- Communicating effectively with clients, the general public and fellow staff concerning security risks, safety risks and general enquiries- Controlled Access to vital sites through reception and gate house duties- Judging security reports and dispatching patrols based on the outcome

Shanghai City, China

Interning with Private Jet Journeys as a Global Sales Associate, my primary tasks have been to build a database of contacts throughout China and fact checking and updating corporate databases to ensure successful and accurate deployment of the web app, "Legend". Furthermore I have assisted in acquiring and modifying content and information for the "Legend" web app. Furthermore, I undertook cold calling sales marketing in order to acquire customers

At Maitland Mobile Tutors, I undertook the tutoring of students between the ages of 10-16 in the subjects of Mathematics and English. As a mobile tutor, I successfully increased the marks of my students of various educational levels by explaining in a clear and meaningful manner what they did not understand, making sure that they understood the concepts, and could replicate them without direction.

Bachelor Of Commerce/Business, International Business And Economics

Majored in Economics and International Business, with a number of specialized courses in Marketing and Business Strategy.

Education record

Activities and Societies: Mock Trial Team, ASX Stockmarket Game