Mario Rozic Email & Phone Number

Berlin, De

Berlin, Germany

Berlin, Germany

Berlin Area, Germany

- Data mining and analytics- Displacement analysis - Creating reports and statistics- Daily yielding- Forecast by day; weekly and monthly reporting- Ensure to operationalize hotel as well as corporate pricing strategies by defining and managing all rate levels- Engage and support all hotels selling strategy in entire distribution systems- Supervise transient, group as well as tour booking pace to identify pricing- Head responsibility to establish and update all… Show more - Data mining and analytics- Displacement analysis - Creating reports and statistics- Daily yielding- Forecast by day; weekly and monthly reporting- Ensure to operationalize hotel as well as corporate pricing strategies by defining and managing all rate levels- Engage and support all hotels selling strategy in entire distribution systems- Supervise transient, group as well as tour booking pace to identify pricing- Head responsibility to establish and update all available RM Tools- Evaluate available data and formulate all selling strategies, - Interact with RM team and track success- Managing relations with Design Hotels (representation company) Show less

Berlin Area, Germany

- Analysis and creation of statistical reports- Implement revenue management operations, procedures and best practices- Identify new revenue opportunities- Provide daily, weekly and monthly reporting- Optimize and expand distribution partnerships- Challenge and influence hotel to improve service level and operational standards- Embed a revenue management culture

Berlin Area, Germany

Main Tasks:- Ensuring outstanding customer care at all times, maintain a friendly, cheerful and courteous demeanor at all times- Using suggestive selling techniques to sell room nights, increase occupancy and revenue- Supervising daily shift process ensuring all team members adhere to standard operating procedures- Training, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation- Resolving customer issues… Show more Main Tasks:- Ensuring outstanding customer care at all times, maintain a friendly, cheerful and courteous demeanor at all times- Using suggestive selling techniques to sell room nights, increase occupancy and revenue- Supervising daily shift process ensuring all team members adhere to standard operating procedures- Training, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation- Resolving customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service- Allocating rooms to expected arrivals, build strong relationships and liaise with all other department's especially housekeeping, reservations etc. - Cross-check all billing instructions are correctly updated, controls cash transactions at the front desk, - Taking responsibility in the absence of the Duty Manager / Front office manager Show less

Zagreb, Croatia

- Berthing arrangements- Authorities formalities/arrangements- Cruising, custom & immigration procedures- Technical support, refit & repairs arrangement- Communication and office services- Provisioning, beverages, fresh fish/food supplies- other VIPservices (limousine, etc.)

Croatia, Savudija

- Connecting hotel with outsourced companies - Managing parking and bellboy service- Providing trainings- Organize trips, excursions and transfers for hotel guest- Restaurant recommendations and reservations, Theater and other event tickets, Spa treatment reservations, Attractions/tours recommendations and reservations- Transportation assistance (especially specialized options such as sailing excursions, limo transfers, boat excursions and private boat trips, as well as more… Show more - Connecting hotel with outsourced companies - Managing parking and bellboy service- Providing trainings- Organize trips, excursions and transfers for hotel guest- Restaurant recommendations and reservations, Theater and other event tickets, Spa treatment reservations, Attractions/tours recommendations and reservations- Transportation assistance (especially specialized options such as sailing excursions, limo transfers, boat excursions and private boat trips, as well as more standard options such as taxis and airport shuttles)"The concierge is here to make the impossible things possible and in a fashionable and inconspicuous way," says Luis ColmenaresIn Front Office Managers or Assistant Front Office Managers absence leading the front office team and training them Show less

New York, New York

- Serves patrons by providing information to help food and beverage selections- Presenting ordered choices and maintaining dining ambiance- Communicate to the guest and provide assistance with their queries- Co-ordinate with the busperson kitchen staff, bar staff to ensure smooth operation and guest satisfaction

New York, United States

Opatija, Ika

Demonstrator of Mathematics, Financial Mathematics, Actuarial Mathematics, Mathematical Analysis, Econometrics

Croatia, Savudrija

- Valeting cars- Transporting guests and giving directions- Performing basic concierge work and responding to the guest's needs- Escorting guests into their rooms while carrying luggage

Crikvenica

- A la carte service- Barman - Shift leader- Inventory - Cashiering

Master'S Degree, Business Economics, Entrepreneurship In Tourism And Hospitality

Activities and Societies: ESN - Erasmus Student Network

Bachelor'S Degree, Business Economics, Entrepreneurship In Tourism And Hospitality

Activities and Societies: ESN - Erasmus Student Network univ.bacc.oec., Tourism, Project Management, Managerial Accounting, Theory.

Bachelor'S Degree, Business Administration And Management, General

Erasmus- student exchange program, Economic Analysis of the Firm, Accounting, Introduction to Spatial Economy

Business/Managerial Economics, Accounting