Paul Curran Email & Phone Number

Galway, IE

Ireland

Provide direct and ongoing leadership for a team of individual contributors designing and developing new products, enhancements and updates. Coordination of projects for systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools.Manage headcount, deliverables, schedules, and costs for multiple.

County Galway, Ireland

• Technical Lead Support Operations Site Reliability Team – Work with product owners, release managers, developers, and engineers, providing consulting and guidance to enhance product functionality and ensure end to end.
• Test and Development Infrastructure Built our first POC systems, clusters, storage, and sandboxes for TSS R&D Labs Support Automation platform based on Hadoop and Linux. Designed and lead the rollout of Helion Cloud.
• Observability/Monitoring / Alerting – Continuously providing input to enhance our supportability of Production Applications by championing monitoring solutions across our organisation. Designed our first observability.
• Support and troubleshooting - Work on complex problems / projects where analysis of situations or data requires an in-depth evaluation of multiple factors. Exercise significant independent judgment within broadly.
• HPE / HPI Split – Was the Subject Matter Expert for Networking on HPE / HPI split for TSS R&D, Planned Network related Epics for all teams in SDLC,

Galway, Ireland

• Provided Global Cover for Mission Critical Application – Worked as Part of Global support team with my primary focus on RDA, HP’s customer and Partner remote access solution for remote support for HP’s high-level.
• Lead all issue resolution and escalations in relation to Infrastructure and access points spanning multiple Tele Co.’s and various data centres globally for our VPN and ssh direct connections. Dealt directly with.
• Documented and lead support process improvements - Set up Support Wiki to aid in future issue resolution, document Infrastructure, current configurations and support contact information for the various teams and.
• Maintained and Upgraded Infrastructure -. Maintained servers located in Trade Data Centres and customers located remote access points, applied fixes and patches, workarounds, and code changes to improve the overall.
• Security Audit for Customer Located Cisco Routers – Carried out and documented security and vulnerability audit of CPE devices located at customer sites used for VPN connectivity. This was later reviewed by senior.

Galway

Part of team providing Global Cover. At L3 I interact with lower level support engineers, support and project managers, project team members, subject matter experts, external customers and the Development Teams to provide an expert, deep level support for HP's suite of Remote Support Technology products. We ensure underlying Global Network infrastructure.

Briarhill, Galway

Technical Team Lead IT Consultancy and Resource Planning. Support for numerous customers across various sectors. System & Network Design, Installation and troubleshooting.  Implementation of Server-Client Infrastructure  Hardware and Software Setup and Assembly  Virtualization of clients Servers VMware 3.x and 4Technical support Documentation and.

Ireland Country Wide

Technical Team Lead Onsite Repair and Maintenance of all computer products for our large customer base. System & Network Design, Installation and troubleshooting.  Implementation of Server-Client Infrastructure Internet Security Appliances, Spam Management, Remote Access, VPN, Routing, Firewall Web Farms, Load Balancing, Clustering Disk Imaging and.