- Knowledgeable on semiconductor manufacturing process (Front-of-Line assembly operation - Wire Bond process)- Monitored performance and generated reports of production area by maximizing manpower, equipment utilization,cycle time and, availability of materials- Performed basic ASM wire bond machine operation and minor troubleshooting of common equipment problem

- Drafted an inventory dashboard for warehouse storage capacity using Excel and PowerBI- Authored the operations team playbook for the updated processes- Created a forecasting sheet for inbounds and outbounds of items- Supported the supply chain by inventory management, order management, logistics coordination and ERP support

The Sparks Foundation (TSF) is a non-profit organization registered in India and Singapore. The Graduate Rotational Internship Program (GRIP) is the flagship program of TSF in which students, recent graduates and professionals focus on technical skills development as well as professional profile improvement on LinkedIn. - Write codes to collect, crunch and analyze data from internal and external sources- Using BI tools such as Tableau, PowerBI to analyze data, find important patterns and design visualization dashboards- Build a strong professional profile, present given tasks and submissions; and improve skills through various activities as part of the internship

- Initiated an automated ticket reporting process using macros in VBA which reduced the time used in generating the report from 30 minutes to 45 seconds - Supports the project internally as part of the Project Management Office team- Report project status during weekly executives’ meeting- Attend weekly PMO meeting to address managers’ concerns and weekly resource management meeting with HR partner for resource demands - Maintains PowerBI dashboards for capacity planning and roll in/roll off of project resources- Extract data from Service Now, Jira, MS Sharepoint etc. then, clean up as Data Preparation- Creates daily priority tickets and training reports in MS Excel using pivot tables and charts as Data Visualization- Time and Work plan management in MS Project- Resource, seat and access management- Attend to other team’s requests and coordinates to consolidate summary and create the required reports

- Instructional Designer for product technologies of the client- Main Developer for a video, eLearning course and instructor-led training material- Led a team to create 6 instructor-led training courses- Coordinated with the team and client SMEs for deliverables, requirements and milestones- Produce quality outputs by following standards, content style guides, and undergoing several Quality Assurance review and Audit checks - Rework and update eLearning courses according to review points and recommendations - Deployed the learning course in the client’s Learning Management System

- Worked hand in hand with the Project Manager handling a project- Gathered data on different client interactions and communication channels in shared service centers- created a detailed analysis and compared data regarding best practices and established workflow comparison of different Customer Relationship Management software- Analyze the present process and identified which area should be improved- Analyze software functions that can be implemented to improve the current process - Created a tutorial on how to navigate the CRM software for automating the ideal work flow