Rob Rousseau Email and Phone Number
Chapel Hill, NC, US
Rob Rousseau's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Rob Rousseau's Contact Details
Rob Rousseau work email
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Rob Rousseau personal email
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Rob Rousseau phone numbers
About Rob Rousseau
Experienced Middleware & Applications professional for technical and account management in supply chain, banking, pharmaceutical, education, transportation and crop science industries.
Rob Rousseau Work Experience Details
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Linux System AdministratorThermo Fisher ScientificChapel Hill, Nc, Us -
Senior Associate System AdministratorAmgen Jun 2023 - PresentThousand Oaks, Ca, UsWorking in Operations Digital Technology and Innovation team (Ops DTI) supporting brand new commercial manufacturing site with a focus on Laboratory, Benchtop and manufacturing capabilities. Main responsibility in supporting applications, design and solution deployment working with partners in Quality, Manufacturing and Engineering while adhering to Amgen standards, policies and procedures. -
Senior Devops EngineerComscore, Inc. Jun 2021 - Jun 2023Reston, Va, UsSupporting software engineering teams through specialization in deployment process, tools and automation (including CI/CD) through the following products: Amazon Web Services (AWS), Jenkins, Terraform, Git, Bitbucket, PowerBI, Atlassian Confluence & Jira. -
Infrastructure ArchitectOpen Sky Group Jan 2019 - Apr 2021Fuquay Varina, Nc, UsAssisting customers in initial preparation and initiation phases. Providing overall recommendations for hardware, software and network configuration. Advising on expansion and upgrade plans as needed.Including:• Working with project team to understand and help to define project technical requirements• Communicate system architecture and OSG & JDA / Blue Yonder policies for architectural designs ensuring product compatibility• Communicate solution and database interaction as it relates to the system architecture specific to the projects needs• Diagnosing business and technical expectations on a project• Collaborating with project technical team focused on achieving project deliverable dates• Providing guidance to JDA / Blue Yonder Support Services in responding to base technical issues• Assessing project performance, communicating appropriately to Technical Manager and Project Manager• Providing product expertise to address technical issues at customer site• Converting customer business requirements into conceptual and functional modelsfrom an architectural perspective• Providing customer direction during implementation as it pertains to the portfolio/product performance, support, and maintenance• Supporting, as appropriate, solution integration points -
Integration SpecialistMercurygate International May 2017 - Oct 2018Cary, Nc, UsProfessional Services GroupSpecializing in EDI (ANSI X12 V4010) systems integration supporting MercuryGate customers and over 1000 transportation carriers. Investigating and troubleshooting EDI (204, 990, 214, 210, 997) testing to enable high speed automation with TMS. Integrating web services (XML) with 3rd Party vendors and logistics (3PL) such as Macropoint, FourKites, Project44, DAT Loadboard, Internet Truckstop (ITS) and others. -
Devops EngineerMetametrics, Inc. Nov 2015 - Apr 2017Durham, Nc, UsSystems and Cloud DevOps support with experience in the following:- Ubuntu and Debian based Linux distributions- Windows Server products and Active Directory- Amazon Web Services (specifically EC2, S3, ELB, SQS, DynamoDB, CloudFormation)- Google Apps- VMWare ESXi & Xen- Nexenta storage solutions- Apache Web Server, MySQL, PostgreSQL, Python- Mercurial, Git, Bitbucket- Jenkins- JIRA, Confluence- New Relic application and system monitoring -
Technical Account Manager Under Contract From Greene Resources, Inc.Sas May 2015 - Nov 2015Cary, Nc, UsContractor at SAS working on process definitions following recommended ITIL practice. Including the following:- Assisting assigned Enterprise Accounts that have transitioned to the Managed Services team.- Working hands on with customer technical resources to mitigate and debug hosting issues.- Collaborating on technical issues with SAS Managed Services team to drive issue resolution and escalation including root cause analysis and corrective action using JIRA.- Providing detailed reporting and reviews of service disruptions, metrics and SLA adherence using JIRA.- Serving as champion and advocate for the customer within SAS.- Functioning as a front-line Managed Services technical resource for 'best practices' and preventative maintenance. - Writing design specifications, change request documents and metrics in Confluence.- Leading internal initiatives as designated. -
Team Lead, ViewpointeIbm 2011 - 2015Armonk, New York, Ny, UsTeam Lead for Level 2 & Value Add Products application support teams. Tracked projects, security and audit issues related to supported roster of products. Coordinated work with account and customer management for prioritizing change and incident tasks across a multi-tiered global enterprise environment. Supported Connect:Direct and Tumbleweed SecureTransport file transfer solutions for financial institutions. Assisted with defect reporting and maintenance releases via CIRATS (Compliance, Issue, Risk and APAR (Authorized Program Analysis Report) Tracking System). Compiled RCA for product issues on incidents via SCCD/Maximo. Served as customer advocate and escalation lead for high-pressure customer issues and IBM teams.• Manager’s Choice Award “for your ongoing teaming and work ethic” November 2014• Manager’s Choice Award “for your support to our entire team for Employee Charitable Contribution Campaign” November 2014, 2nd line manager• Eminence & Excellence Award “For leadership & responsiveness to a company audit and due diligence towards that effort.” June 2014• Eminence & Excellence Award “Rob is an extraordinary employee. This year he has taken on the team lead responsibilities for Viewpointe, which is a very difficult and active account. Rob been a great value and perfect fit for Viewpointe. His dedication to the job assignment is remarkable. Rob goes above and beyond his given job duties and out of his way to assist and/or correct processes where needed. This dedication and attention to detail is very apparent to both his peers and management alike. He is a true value-add towards the Viewpointe account and I'm sure will work diligently on this very high profile account.” June 2011 -
Tumbleweed Administrator, Infoprint, Wells FargoIbm 2009 - 2012Armonk, New York, Ny, UsMiddleware Administrator for highly customized version of Tumbleweed SecureTransport product.
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Inform & Web Administrator, Schering-PloughIbm 2007 - 2011Armonk, New York, Ny, UsMiddleware Administrator for Phase-Forward Inform application (4.1/4.5/4.6) for experimental FDA controlled drug trials. Wrote and maintained scripts for functionality of file transfer of data across environment hosting 200+ IVRS and IWRS drug trials. Developed knowledge of installation and configuration of Cognos 8 in conjunction with Inform for reporting. Updated FDA regulatory compliance approved IQ/OQ documents according to GxP requirements. Performed IQ/OQ middleware installations.
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Web Administrator, Philip-Morris Usa & AltriaIbm 2006 - 2011Armonk, New York, Ny, UsWeb Administrator for internal and external web servers.
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Middleware Team Lead, Blue Cross Blue Shield Of MaIbm Jun 2010 - Dec 2010Armonk, New York, Ny, UsTeam Lead for Middleware application teams in addition to supporting Tumbleweed SecureTransport and Microsoft IIS during critical transition project to IBM.• Bravo Award “Rob’s main responsibility is with Schering-Plough. He also works on several other accounts (PMUSA/Altria, Wells Fargo, InfoPrint). He is one of the Tumbleweed experts on the team. He is also the most knowledgeable of IIS on the team. Lately he has taken on the responsibility of doing due diligence of BCBSMA for IIS and Tumbleweed. He has mentored many of the new employees coming on board for that account. He supports all of the Schering-Plough middleware (Phase-Forward Inform administration, Cyclone/scripts/IVRS admin). He is on three different on-call rotations and is always willing and ready to take on more work.” September 2010
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Condor Administrator, CignaIbm 2006 - 2007Armonk, New York, Ny, UsMiddleware Administrator for High Throughput Computing (HTC) HTCondor application on a Red Hat Linux cluster to calculate actuarial risk calculations on insurance policies.
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Web Administrator, Sanofi-Aventis (Formally Aventis Pharmaceuticals)Ibm 2002 - 2006Armonk, New York, Ny, UsWeb Administrator for centralized environment for client.
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Webmaster, Bayer Cropscience (Formally Aventis Cropscience)Ibm 2000 - 2002Armonk, New York, Ny, UsWebmaster for company internet and extranet web servers.• Bravo Award “To attain a 10 in customer satisfaction while growing the Webserver environment 30% is a significant accomplishment.”
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Web Developer/System Administrator/Web AdministratorBelcan Techservices @ Rhone-Poulenc Ag Jan 1998 - Sep 2000Cincinnati, Oh, UsDesigned, implemented and published web sites using Visual Interdev, HTML, Javascript, ASP and SQL.Administered Electronic Document Management system (EFS, RetrievalWare & Documentum)Administered a VAX/VMS mainframe cluster consisting of a DEC 6610, 4500, 4100 and a 3180 for several scientific (chemistry & biology) applications under EPA regulatory compliance and GLP/GxP.
Rob Rousseau Skills
Unix
Linux
Shell Scripting
Cluster
Itil
Apache
Security
Sql
Solaris
Enterprise Software
Html
Red Hat Linux
Disaster Recovery
Vmware
Enterprise Architecture
Aix
Iis
Windows Server
Operating Systems
Team Leadership
Integration
Servers
System Administration
It Service Management
Unix Shell Scripting
Bash
Tcp/ip
Sharepoint
Windows
Incident Management
Ssl
Jira
High Availability
Connect Direct
Tumbleweed
Sftp
Https
Ssl Certificates
Ftps
Smtp
Cross Functional Team Leadership
Teaching
Change Management
It Service Delivery
Clinical Trials
Ivrs
Gxp
Sop
Confluence
Sas
Rob Rousseau Education Details
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North Carolina State UniversityComputer Science
Frequently Asked Questions about Rob Rousseau
What company does Rob Rousseau work for?
Rob Rousseau works for Thermo Fisher Scientific
What is Rob Rousseau's role at the current company?
Rob Rousseau's current role is Linux System Administrator.
What is Rob Rousseau's email address?
Rob Rousseau's email address is rr****@****ore.com
What is Rob Rousseau's direct phone number?
Rob Rousseau's direct phone number is +191954*****
What schools did Rob Rousseau attend?
Rob Rousseau attended North Carolina State University.
What are some of Rob Rousseau's interests?
Rob Rousseau has interest in Children, Economic Empowerment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare.
What skills is Rob Rousseau known for?
Rob Rousseau has skills like Unix, Linux, Shell Scripting, Cluster, Itil, Apache, Security, Sql, Solaris, Enterprise Software, Html, Red Hat Linux.
Who are Rob Rousseau's colleagues?
Rob Rousseau's colleagues are Scott Smith, Jarolin Caminero, 夏华城, Matt Bachman, Pilar Fernández Cedeira, Sharareh Zand, Barry Friedrichsen.
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