Digital Product Manager
Current• Overseeing the Lucky Voice product development roadmap and life cycle (using Agile, Scrum & Kanban frameworks). • Updating JIRA ticket sprints & Asana product boards.• Scoping requirements for all new product features and bug fixes. • Product communications between developers, company departments and personnel. • Leading UI improvements for Lucky Voice Online including mandatory updates for iOS and Android. Surpassing EBITDA for 2023/24 by 131.7%, putting the online sector of the business back in profit. • Onboarding and training of new Product Team members. • User acceptance testing on all Lucky Voice products and platforms. • Managing the Lucky Voice karaoke catalogue for venues, online and third-party licensees. Expanding the catalogue by 23.47% since 2022, broadening both artist and genre repertoire. • Reviewing multiple forms of data and analytics for company insight. • Verifying in-house products and platforms through UAT/QA. • Designing UI prototypes, mapping user flows and creating MVP documentation. • Responsible for song and development financial budgets and forecasts, monthly spends and invoice approvals. • B2B communications with external partners and content providers. • Conducting product focus groups and customer interviews.• Website content updates using multiple CMS platforms. • Leading in-person and virtual group meetings. • Handling all song, lyric and playlist updates. • Managing the creation of original karaoke music with external music producers and session players to ensure recording ownership, improved sonic quality and future revenue potential.