Ryan Davies Email & Phone Number

Leeds And Liverpool

Leeds, England, United Kingdom

Leeds, England, United Kingdom

As a Senior Data Liaison Manager, I am working within the Data Liaison Service to further NHS Digital's goal NHS Digital’s to lead on data improvements in partnership with provider organisation for the benefit of patients, clinicians and wider secondary users of data (eg research, performance and planning) and supporting data transformation for health and care.• I support three of our regional teams of Data Liaison Managers and Data Liaison Officers to set the approach for engagement and supporting providers. I am responsible for the line management and development of three Data Liaison Managers, helping them to identify skill gaps or training needs for themselves and their teams (Data Liaison Officers), including ensuring their sound working knowledge of NHS provider information systems and NHS Digital materials to aid various forms of engagement. • I lead data liaison support for a number of dataset projects (currently Mental Health Services and Community Services) to support providers with onboarding, version changes, and improvements to data quality. As part of this work, I lead support for our Data Liaison Managers, ensuring they have sufficient training and knowledge to engage with and support providers. I also work closely with stakeholders from NHS Digital, NHSEI, and other public bodies to outline and report on objectives for Data Liaison with the wider work plan for each project.• I regularly lead and deliver national webinars, drop-in sessions, and bespoke support sessions, by overseeing the various presentations, and facilitating questions and responses between providers and subject matter experts from NHS Digital, NHSEI, and the provider community.• I develop and monitor engagement logs, for each of the projects where I am the support lead, to tracker Data Liaison activity, support the regional DL teams, and report back to key stakeholders on progress against objectives, provider feedback, and thematic analysis of issues.

Leeds, England, United Kingdom

As one of seven Data Liaison Managers, I worked within the Data Liaison Service to further NHS Digital's goal NHS Digital’s to lead on data improvements in partnership with provider organisation for the benefit of patients, clinicians and wider secondary users of data (eg research, performance and planning) and supporting data transformation for health and care. • I lead and delivered the engagement and support of providers within the South West region for onboarding and version changes to Emergency Care and COVID Oximetry at Home.• I lead specific data liaison projects to support providers working with colleagues in the wider NHS Digital to help providers with a version change to the NWRS, and to onboarding ambulance trusts to the new Ambulance Dataset collection.• I oversaw the line management and development of two allocated staff members (Data Liaison Officers for NWRS and ADS), helping them to identify skill gaps or training needs, including ensuring their sound working knowledge of NHS provider information systems and NHS Digital materials to aid various forms of engagement. • I monitored the data submitted by providers through existing reports or through development of new reports where necessary, and proactively engaged with them to highlight issues or trends. I also supported providers to improve the data submitted by sharing insights, guidance and best practice.

Leeds, United Kingdom

As a member of Enterprise & Operations within Research and Enterprise Services at Leeds Beckett University, I...- Provided leadership and expertise for the development, implementation and continuous improvement of university-wide data systems for use in relation to research and enterprise activities. - Ensured all research and enterprise systems produced timely accurate and appropriate management information for team leaders and senior colleagues across the University. - Developed procedures and protocols ensuring effective deployment of systems by users throughout our university to support research and enterprise activities. - Provided advice and guidance to colleagues managing other data systems in order to ensure appropriate compatibility, data sharing and compliance with data protection legislation.

Leeds, United Kingdom

My duties in this role included:● Providing strategic leadership for the development and maintenance of enterprise data systems and procedures ensuring their deployment to Enterprise Services and the wider University.● Leading and contributing to projects and their development as a member of the Strategic Enterprise Projects Team.● Managing, developing, maintaining, and interrogating the CRM database to help support the activities of Enterprise Services.● Advising, training and developing staff across the university to engage them in maintaining the CRM and providing added benefit for their department and the university as a whole.● Developing effective procedures, documentation, and MI reporting to underpin the work of Enterprise Services.● Participating in advisory groups and project teams across the University to ensure that enterprise-related feedback and issues are considered.● Providing support for web updates and enterprise related email and telephone marketing● Acting as the coordinator of all Safety, Health and Wellbeing matters for Enterprise Services

Leeds, United Kingdom

My key duties included;- Supporting the University’s enterprise and business engagement initiatives- Production of team and management information reporting- Managing the development, deployment and maintenance of the University's CRM system for enterprise-related activities- Support for web updates and enterprise related email and telephone marketing- Coordination of all Safety, Health and Wellbeing matters for Enterprise Services

Leeds, United Kingdom

Duties in this role included:- Coordinating data requests and mailouts for database contacts- Training for new staff/ users of system- Production of reports for business and alumni teams- Website development and content writing

West Yorkshire

I was the guitarist in First Light, a private hire band specialising in acoustic covers of popular songs from the past five decades.http://www.firstlightmusic.co.uk

Leeds, United Kingdom

- Liaised with customers on a daily basis, scheduling appointments for both single sites and group customers and handling any queries and complaints logged by phone, email, or deployment management systems- Carried out the daily Database management (updating deployment progress) and handled subsequent reports and requests including providing bespoke reports for team leaders/ management- Provided face to face training for new starters including supply them with user manuals and guides that I produced as part of the initial Project ROLO setup- Wrote new procedures as part of the company’s industry compliance- Gave presentations to npower employees explaining the purpose & procedures of Project ROLO

Watford, United Kingdom

- Processing manual and electronic claims from service centres- Find and vet potential new service agents- Organising training and develop user manuals/guides relating to CRM system used by customer service dept. and service agents in the field- Providing reports and raw data to in-house technical team and managers/ directors within a specified time frame- Day to day maintenance of customer service operating system’s database (engineer details, new product information etc, setup of new users)

Bachelor Of Arts (Ba), American Studies

Ilm Level 3 - Leadership And Management, "Understanding Leadership" And "Leading And Motivating A Team", Pass