• Manage and assist prospective student experience in the application process• Track progress of applications & monitor missing materials to support ease of application process• Provide prospective student support, as a main point of contact, assist with learner acquisition communications• Utilize and create queries in application programs such as Apply Yourself and SLATE

• Manage and coordinate Global Resilience Institute of adversity research from a community of scholars spanning 43 countries• Coordinate distribution/shipping of materials and information to clients for Adversity education• Planning/creation/running the presentations and video webinars• Communicating with, building relations with, and serving the incredibly diverse array of clients from across the globe• Manage, troubleshoot and create links in the assessment online learning database• Event, workshop, and keynote logistics for both virtual and in-person events ranging from 5-10,000 people

*Responsible for the oversight of academic-based learning communities that link classroom learning with on-campus living through faculty involvement, career advising and academic support• Manage various academic partnerships with the six colleges, including collaboration with Dean and/or Associate Dean(s), faculty, career counselors, college librarian, academic advisors and academic support staff from each college• Work to continue the connection with faculty through our strong faculty partnerships, including study sessions, faculty office hours, tutoring, linked classes and social functions with faculty in the LLP buildings*Direct supervision of Master’s level professional staff members and indirect supervision of student and graduate staff in their daily coordination of over 8,000 residents living in University Housing*Duties include community standards oversight, crisis intervention, budget management, staff recruitment/selection, participation on Division or University committees, and management of the administrative functions of Residential Life and Education programs• Coordinate development and implementation of Living Learning Program (LLP), Sophomore Success Program (SSP), Transfer Success and learning community components• Oversee all Leadership efforts in University Housing including running a student Leadership Conference of over 120 students• Manage the integrated learning model of programming education focused on academic, career, diversity, equity, inclusion and wellness resources.• Monitor and provide resources to students of concern within University Housing

·Plans, organizes, and leads training for the IHC (InterHousing Council) leaders·Serves as University Housing liaison for all leadership events and activities·Mentors and assists student leaders on putting on large scale Week of Welcome events·Chairs the Residential Leadership Committee consisting of 4 full time staff members·Leads election process for the community council leaders in the residence hall and apartments·Facilitates, organizes, and plans leadership conference to train newly elected student leaders·Advises IHC and attends all weekly Executive Board and Coordinating Board meetings

· Interprets university policies to oversee event scheduling and coordinate campus resources· Provides excellent customer service to campus groups for positive academic & social events· Works directly with clients to discuss how they can make their event a success· Generates and follows through on items associated with an event to help create a positive event· Negotiates dates, times, and locations with event requestor to meet the needs of the event· Monitors University Master Calendar to notify campus of scheduled events· Independently provides support both over the phone and in person for scheduling software

· Collaborated with faculty and staff of the academic college to provide academic support resources· Mentored students on academic probation in individual meetings & through Freshman Success program· Encouraged academic success through support programs such as PASS parties and honors banquets· Interviewed, select, train, supervise and evaluate a staff of Residential Advisors & Desk Assistants· Facilitated weekly staff and individual meetings with student leaders· Managed a programming budget of over $8,500 and serves as the Advisor to the building hall council· Served as the initial Hearing Officer for all behavioral situations· Lead the in-hall community service efforts and serves as a liaison for a non-profit community partner· Organized & planned Leadership Training, Faculty Appreciation Banquet & Leadership Banquet· Chaired the University Housing Leadership Task Force· Advised Inter Housing Council (IHC) and the National Residence Hall Honorary (NRHH) chapter· Reviewed, approve, and assess building wide programming with delineated learning outcomes· Developed residential syllabus to implement learning outcomes and goals for the academic year· Taught Psych 251 for undergraduate students interested in becoming resident advisors· Supervised graduate assistant, 10 resident advisors, desk manager, and 5 desk assistants

· Supervised up to 9 Community Advisors and 13 Office Assistants who staff a 24 hour desk operation· Co-advised the National Residence Hall Honorary (NRHH) chapter· Chaired the University Housing Leadership Committee comprised of other Residence Hall Directors· Coordinated Leadership Training for existing leaders and Diamond Retreat for emerging leaders· Advised campus delegation to student leadership conferences· Collaborated with University Housing Marketing efforts for the reapplication campaign· Advised the South Todd and Yeater Hall Council· Managed a hall budget of over $3,500· Advised, oversaw and assisted in planning of programs with students and staff in residence hall· Facilitated weekly staff and individual meetings· Served as on-call duty person for 15 residence halls and responded to emergency situations· Mentored graduating Community Advisors and lead information sessions for advancement

· Supervised 13 Desk Assistants and 2 Facilities Assistants· Planned programs for summer students and staff in residence halls· Facilitated staff meetings and desk scheduling· Assigned housing assignments to all summer students and conference guests· Served as on call campus-wide duty person and responded to emergency situations· Attended and participated in weekly Orientation planning meetings· Met with Deans and various student affairs offices to discuss the daily function of an art institution· Problem solved any and all questions from conference guests and summer students

· Planned, organized, and scheduled housing and event details for conference groups· Coordinated housing arrangements for New Student Orientation· Managed staff of 13 conference hosts· Planned and directed weekly staff meetings· Assisted with daily administrative tasks of the Director of Guest and Visitor Services· Participated in search committee for Guest and Public Relations Coordinator· Collaborated with group leaders before, during, and after conference stay