I am a highly experienced IT professional with a strong background in network engineering and project management. Over the course of my career, I have delivered outstanding results and contributed to the success of various organizations.In my most recent role as a Data Center Network Engineer at Mesiniaga Berhad, I ensured the uninterrupted operation of critical network infrastructure. Through routine maintenance, preventive measures, and strict adherence to safety guidelines, I have maintained zero downtime for network devices. As a Technical Project Manager at HillSun Technology, I played a pivotal role in encouraging customers to integrate their existing digital CCTV systems with our products. My meticulous attention to video surveillance security ensured the safety and reliability of these systems. I planned, scheduled, and engineered CCTV installations, achieving a 95% success rate in issue resolution.During my tenure as a GOC Operations Support Lead at HP, I implemented strategic thinking to guide day-to-day operations, fostering teamwork and productivity. This resulted in a remarkable 97% Time-to-Own SLA for all network issues. As a Level 2 Network Engineer, I troubleshooted network issues, implemented Level 1 and Level 2 support for the Global Network Operation Center, and maintained network authorization infrastructure and backup systems. In my earlier role as a Technical Wireless Engineer at NasionCom, I demonstrated excellent analytical and conducted numerous 5.8GHz wireless installations in diverse locations. My ability to communicate with vendors, network technicians, and customers was instrumental in project success.I am a dedicated professional with of delivering results in the IT industry. I look forward to leveraging my experience and skills to drive success in future endeavors.For inquiries or to discuss potential opportunities, please feel free to contact me at +6017-2877088 or via email at enciksaifullah@gmail.com. I welcome new challenges and collaborations in the IT field.Skills:Network Maintenance and TroubleshootingPreventive MaintenanceNetwork SecurityVideo Surveillance Technology (CCTV)Project ManagementStrategic ThinkingService-Level Agreements (SLA)Operations ManagementTechnical Proficiency (Microsoft Office, Google Workspace)FlexibilityIT Service Management