Sam Leung Email & Phone Number

New York, Ny, Us

• Managed $25MM capital budget for deployments across Mid-Atlantic and Northeast regions, for 1.5M sq ft of commercial real estate, delivering 125 floors with 30K desks, and all IT/AV/Security equipment. These projects included net-new construction and renovations, low-voltage cabling, fiber optics, network/wireless, CCTV and access control systems.• Designed and built bespoke office spaces for SMB and Fortune 500 clients based on their workplace technology requirements and operating regulations, encompassing over 30% of WeWork’s accounts leading to year-over-year renewals and supported client expansion to additional locations. • Elevated WeWork’s building portfolio to latest standards by implementing continuous improvements, by prioritizing sites through deficiency analysis, and producing budget templates for technology refreshes. This drove efficiency across IT, AV, and Security projects resulting in reduced downtime, improved site reliability, enhanced monitoring capabilities, and increased technology performance resulting in better client experiences.• Empowered high levels of project tracking using Honest Buildings for cost & vendor management, bidding & leveling, Procore for construction administration and Monday.com for a bird’s eye view on project status’ and delegations to enable leadership oversight, defining our team’s productivity and spread of involvement across the organization.

New York, Ny, Us

• Grew a 3-person junior team to a highly-trained team of 9 engineers in a cross-functional environment, delivering over 200+ design, bid & build projects seamlessly delivering world class commercial office spaces. • Stakeholder for IT, AV and Security design & construction drawing reviews, bid & leveling, procurement, and all technology systems installations with delivery scorecards for building success rates of over 90% through continuously refinement of WeWork’s technology standards, SOPs, design, and delivery strategies. • Excelled as a team with on-time deliverables by maintaining project budget, minimizing added scope, and reduction of changes orders by holding General Contractor, Architects and Engineers responsible with design drawings production utilizing industry best practices and BICSI standards to be accurately built by attending weekly meetings, periodic on-site visits, tracking at-risk items, and maintaining RFI responses.

New York, Ny, Us

• Project lead for all moves, acquisitions, changes and dispositions (MACD) for regional, corporate, property management or satellite offices within US. Collaborating with local teams across all global IT infrastructure MACD projects in Brazil, Europe, China and India. • Responsible for managing global AV and Video Conference implementations, maintenance and EOL replacements including network infrastructure and telecom support systems• Managed all domestic telecommunication accounts and vendor relationships for data and voice circuits consisting of MPLS, DIA/Fiber, broadband, POTS and PRIs circuits. Coordinating all global data and voice circuit MACD.

New York, Ny, Us

• Supported 50+ Executives (CEO, Chairman, CIO, CTO, Senior Managing Directors and Managing Directors) and to all users on the floor as secondary support• Maintained relationship between vendors who support the residence including but not limited to home automation, networking, audio/video, computer systems etc.• Monitored audio/video quality for weekly executive investment committee meetings which connect multiple Regional offices via video conference• Provided on and off-site support at corporate offices and property offices within New York City.

Brooklyn, Ny, Us

• Managed on-site support for over 700 clients. Troubleshoot hardware/software issues for desktop and with mobile devices.• Performed network troubleshooting, line toning, cable tracing, and resolve DHCP and DNS-related configuration issues.• Engaged with small and medium to enterprise-sized businesses, mainly consisted of nursing homes, rehabilitation centers, adult day care, law offices and real estate firms.

• Deployed on-premise management tool, Managed Workplace, to perform real-time monitoring to over 150 client sites, while monitoring their internal hosts via custom network modules to ensure each host’s availability / uptime. • Managed server and workstation patching & deployment of Microsoft and 3rd party applications via Managed Workplace, Windows Server Updates Services and SCCM. Continuously performed audits to client devices & full assets inventory for outstanding critical updates and vulnerabilities putting them out of SEC compliance or operating regulations. • Implemented backup systems to critical infrastructure for File, Exchange, SQL, VM, etc. to over 150 client’s servers via multiple formats of backup including single/auto tape loaders, DAS/NAS devices and D2D systems. Validated backup health ensuring clients remain compliant within their operating regulations.

Carlsbad, California, Us

• Analyzed diamond data (visual, visible/infrared spectra and fluorescence)• Ensured quality and authenticity of stone before certification• Oversaw training and development of new and existing graders• Executed FTIR and Fast Vis Spectrum testing on Colored Diamonds• Refined Fast Vis Spectrum equipment• Assisted maintenance engineers with LMS 650 service repairs• Conducted routine maintenance and service repairs on three LMS machines• Attended several seminars to improve on techniques and theories behind LMS technology• Performed all required services involving Screening/Printing, DiaVision, TT’s, Breakdown and Inscriptions