Responsible for overall operations and sales performance of multiple retail locations. Recognized for providing the best customer experience and leading the company as one of the highest in 'perfect' surveys per transaction as proof. Held the best game launches by taking it to the next level.

Responsible for: screening applicants, approving the lease for month to month or yearly agreements, collection of rent, bank deposits, purchase orders and work orders, scheduling maintenance, preparing vacant units for renovation, rental, and occupancy, maintaining filing system, securing all confidential documents related to residence and tenants, process evictions, monthly reports, annual inspections,security deposits, inspections for condition of premises, surveying the current market value to keep fair rent for tenants and owner.

Responsible for coordinating and developing the process for reserving meeting and event space as well as the use of A/V equipment throughout the Science and Engineering Quad2. (52 meeting and 10 event spaces, supporting over 1,700 faculty, students, and staff)Continuously improved SEQ2 website for easy navigation with helpful information, collects requests for space through web form, verifies space availability via calendaring system and responds to requests by e-mail. Coordinate meetings with customers for contractual agreements also to cover the guidelines in usage of the facility and equipment.Ensures compliance with established guidelines and collects amounts due for space rental and credits the appropriate revenue accounts. Report noticed damages to meeting/event space to the building managers and collects damage deposits when applicable from customers. Perform routine pre and post walkthrough inspections to verify conditions of premises.

Responsible for: store employees, scheduling, time and attendance, budgeting of labor hours, training of current staff,orientation of new hires, sales performance, career development programs, employee promotions, employee separation, inventory control, cash handling, repairs and work orders, physical presentation, live displays and custom merchandising, launch of new products, upgrades for existing service, handling customer complaints, resolving billing issues, prospect to secure future business, and providing the best in-store and on-board experience for every customer.Analyzed statistics to determine potential, training, development, and commitment to company goals, used motivational tactics, improvement plans, and sales strategies to meet and surpass company expectations with a sales team of only 5 direct reports.Recognized for outstanding sales performance throughout 2006 - 2007 (top 3 within Silicon Valley consistently). Ranked highest in Customer Satisfaction for Q3 2006 by having minimum complaints for such a high volume of customer traffic