Scott Marion Email & Phone Number

Andover, Massachusetts, Us

Head of the IT Employee Service Delivery ensure the delivery and day to day support of end-user solutions, technologies and support services for the whole US and Canada perimeter across all business units. End-User technology includes PC's, Printers, Mobile Devices, Tablets and Audio-Visual Solutions. The Head of Employee Services Delivery has overall responsibility for establishing, managing and maintaining strategic relationships with customers in one or more business segments and interacts with functional groups withing Global Digital Solutions to communicate and clarify customer requirements. Ensures the adoption and implementation of Enel Global Operational Service Delivery Model in US and Canada, managing global and local contracts and applying remediation plans at Country Level.

Andover, Massachusetts, Us

The Director of Business Services plans organizes and manages team members and operations to ensure the stable operation of the Global Desktop Support Team and IT Applications. On the Global Desktop Support side, this position is responsible for optimizing key functional areas including, but not limited to, End User Computing, Service Management, Telecommunication, Audio and Video Systems, and Business Application Support Services. On the IT Applications side, this position is accountable for the full life cycle of IT Applications from developing, to enhancements to decommissioning. This role is critical as an internal customer-facing role for IT to ensure the business has one point of contact for all IT problems and requirements. •Lead a team in providing global desktop support services to end-users •Ensure best practices are established and followed for effective problem resolution for a high availability, 24/7, global environment.•Manage, report on, and maintain an annual budget for IT North America; align with global procurement best practices •Manage all aspects of staffing, including recruitment, supervision, scheduling, development, evaluation, and performance feedback across multiple global locations.•Provide data and reporting KPI’s and trends to IT department and others.•Partner with stakeholders to define business and systems requirements for new technology implementations.•Collaborate with other business groups to ensure efficient roll-outs of new and upgraded applications•Demonstrate mastery of IT Service Management •Develop, implement, and maintain all key global functional policies and procedures, including those for service desk, monitoring, and service provision, including network operations plans.• Continuously provide suggestions for new processes or technology in order to create a more effective service for end-users.•Participate in complex infrastructure implementation, system upgrades, and operational troubleshooting.

Head of Global Trading Digital Hub North America (Head of Information Technology support Global Trading)GLOBAL TRADING MISSION: To maximize the gross energy margin in the markets of interest (PJM, SPP, ERCOT, NYISO, NEISO, MISO and CAISO) and within the assigned risk limits, through optimization of gas and fuels supplies and local dispatching of thermal and renewable generation fleet, sharing with the North America Renewable Energies and Global Thermal Generation the responsibility on EBITDA targets; optimizing the hedging strategy and the commodity risk exposure of the global portfolio; trading gas, including LNG, and power in the wholesale markets, as well as other energy commodities, energy derivatives and structured energy products, and related origination activities;To gather needs, clustering and prioritizing initiatives in line with strategic targets; to ensure the best allocation of internal and external resources on projects; to define and monitor budget and KPIs; to perform contract management activities; to develop and maintain both digital and legacy solutions applying, where possible, the Agile methodology; to guarantee the most effective and efficient implementation of initiatives also by optimizing the application portfolio and by designing a coherent and convergent system architecture; to scout and identify the best available technology and to manage the life-cycle of selected platforms; to guarantee the implementation of Cyber Security practices and needs liaising with the relevant Global units; to support the end-to-end activation of data driven initiatives and the implementation of use cases with a proper operating model and advanced analytics tools; to guarantee effective and efficient synergies in architecture and cross opportunities within the value chain.

Director, Information & Communication Technologies (ICT) Corporate Applications & Industrial Control SystemsReporting to the Chief Information Officer of EGP / Chief Executive Officer Enel Green Power North America, responsible for all Information Technology Support, Strategic Planning, Solution Development, IT Operations and Cyber Security functions for the US and Canada. Manage team of IT professionals that provide 1st, 2nd and 3rd level support to all corporate users, gather functional business requirements, provide technical solutions, solution delivery and operational support across all business lines including HR, Finance, Procurement, Legal, Business Development, Engineering & Construction, Operations & Maintenance, Energy Management and Environmental Health & Safety.Responsible for network infrastructure and cyber security design, implementation and support for Generation Control Systems (SCADA) across 90+ renewable generation assets in 22 States and 2 Provinces. The primary function of the team is Network Infrastructure / Communications and Cyber Security including adherence to NERC-CIP Compliance Standards (V3&5). These 90+ generation assets are remotely controlled via a Central SCADA System located in the EGPNA Control Center in Andover, MA. Integration to Energy Management Solutions including provisioning of communication solutions for utility off-takers, Regional Transmission Organizations (primarily SPP & MISO) as outlined in the Power Purchase Agreements (PPA’s). IT Service Management including Service Desk operating under ITIL V3. Functions include direct client support, asset management, mobile device management, asset management, change management, configuration management and coordination of vendor provided services.IT Procurement including budgeting for capital project expenditures, operational expenditures, vendor management including measurement of KPI’s against contractual agreements.

Us

Reporting to the Managing Director, this position is the primary risk manager and IT liaison for the operational integrity, reliability and regulatory compliance of the components of the GE XA21 Generation Management System (GMS) a Critical Cyber Asset, OSIsoft Pi, Versify V-Renew, and related Real-Time SCADA systems. Managed system support, enhancements and capital projects supporting EME’s Coal Generation Plants (7), EMOMI’s Wind Farms (32), and the implementation and support of a 24/7 Commercial Generation Dispatch Center. Responsible for managing vendor relationships and activity, developing statements of work, and negotiating vendor contracts. Provides seamless integration of vendor activity with internal IT activity and ensures compliance with regulatory agencies such as FERC / NERC. Responsible for the exchange of real-time data in the PJM, ERCOT, and SPP Independent System Operator regions.• Implementation of General Electric’s XA21 Generation Management System with redundant Oracle 11g RAC and hot-failover architecture between EME’s Chicago and Boston data centers, integration to EME's generation assets, data warehouse, and PJM / ERCOT day-ahead markets• 24/7 support for Real-Time Dispatch Operations and Wind Operations Center, which utilize the GE XA21 GMS System, Versify “V-Renew” Application, OSIsoft PI as well as 10 unique OEM SCADA / DCS Systems across the U.S.• Responsible for EMMT’s compliance with NERC CIP standards specific to the GMS• Implementation of a Special Protection Scheme (SPS) using redundant relay grade PLCs located at two coal generation plants that will greatly improve utilization of the PJM transmission grid and improve market efficiency• Upgrade of the OSIsoft PI server architecture and client tools including off-site backup and disaster recovery capability supporting over 8500 MW’s of thermal generation and 2000 MW's of Wind Generation.• Project management and overall EMMT implementation support for the PJM AC2 Project

Large, privately held consumer marketing firm with operations in Australia, Canada, China, France, Germany, Japan, Spain, the United Kingdom and the United States. Its CARFAX unit provides vehicle history data to consumers.Operations Resource Manager, OEM STAT, Commercial / Aftermarket Production TeamsKey technology partner to internal and external customers. Managed team of 17 application developers, local and virtual, to lead IT activities including application system design, programming, analysis, implementation and 24/7 support of critical online customer facing systems. Managed all aspects of IT projects and portfolio activity, including collaborating and coordinating across all IT and business segments. Established department goals and objectives. Responsible for talent selection, management, and career progression / planning.• Oversaw large, complex Oracle based projects involving development and operations teams that eliminated over $167,000 in operating costs within the team while maintaining a 99.8% on-time, defect-free delivery of products. • Led mainframe migration project that moved all IT production processes to Oracle 10g with web front-ends and reduced mainframe costs by over $50,000 while repurposing IT resources to other production support roles• Implemented a Balanced Scorecard approach that allowed the team to establish strategic goals, measure/report progress, and identify potential strategic process improvement opportunities.

Ba, Business Administration; Computer Information Systems / Process Engineering

Associates, Electronics Engineering Technology