Dipika P. Email & Phone Number

Highly motivated Senior Project Manager with excellent planning and organisational skills. A focused and flexible team player possessing sound communication skills and a proven record of timely delivery with the ability to work on own initiative.

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  Senior Project Manager

  Global Payments

  Aug 2002 - Present - Leicester, United Kingdom

  August 2012 to date, Global Payments LLP (GP), Project Management Office, Senior Project Manager June 2017 to date, New Crediting and Debiting Payment Files ProjectMajor initiative to date includes project managing the implementation of industry standard XML payment files, for submission to HSBC enabling GP customer payments. This was followed by a migration programme to move customers off legacy bespoke HSBC payment files. * A high profile, complex undertaking with high levels… Show more August 2012 to date, Global Payments LLP (GP), Project Management Office, Senior Project Manager June 2017 to date, New Crediting and Debiting Payment Files ProjectMajor initiative to date includes project managing the implementation of industry standard XML payment files, for submission to HSBC enabling GP customer payments. This was followed by a migration programme to move customers off legacy bespoke HSBC payment files. * A high profile, complex undertaking with high levels of risk due to the detrimental financial impact any fallout would cause to customers and the business* The project life cycle was followed through.* Managed the production of the Business Case and £1.9M agreed budget* Followed the Project Management Institute, PMBOK project management methodologyDecember 2016 to May 2017, HSBC Ring Fencing Bank Account Migration As a result of the UK Government Legislation to Ring Fence Commercial and Retail banking (in order to improve financial stability), HSBC mandated changes to a number of GP internal bank accounts. These ranged from accounts for internal movement of funds to those used for customer payment files. * PMI PMBOK project management methodology followed for a small scale project, ensuring necessary documentation and reporting were drafted, circulated and approved June 2013 to November 2015, UK European Regulations ProjectThis project was essential to GP in order to conform to regulatory requirements. The European Union mandated interchange fees for debit and credit card processing were capped, this also presented an ideal opportunity for GP to review the UK pricing structure and to reprice the existing merchant portfolio.* ​The project methodology was followed with timely communication to merchants within the regulatory time period informing them of the forthcoming changes to their pricing terms​ Show less

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  University Of Wolverhampton

  Bsc Hons Business Information Systems