I am an experienced Customer Service Manager in the mutual fund industry with a strong track record of managing customer interactions, providing information on financial products, supporting shareholder requests, and ensuring compliance with regulatory standards. I have extensive knowledge of industry trends and regulations and am skilled in maintaining investor management databases, following up with customers, and performing quality control for transaction processing. My leadership, communication, and problem-solving skills enable me to effectively manage a team of customer service representatives and generate the best results for the company.