Jane Yoo Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

* Scan all invoices into Oracle (Document Management System)* Ensure all information is correct on the invoices prior to payment* Responsible for sorting and distributing mail in the department* Responsible for sorting and distributing all cheques in the University

Toronto, Ontario, Canada

* Assisted in the entire life cycle or product throughout the product development process including conception, design, development, ordered quantities, and selling periods* Liaised with all areas of the company as it applied to purchase orders, delivery receipt of goods, ticketing, processing, pricing and quality of merchandise for the end customers* Communicated daily with vendors in USA, China, and Bangladesh via email and telephone* Initiated new orders, revised purchase orders, managed shipping schedules, and ensured company standards for labeling and ticketing* Ensured vendors were sending all fabric lab dips, trims and fit samples in a timely manner to guarantee prompt delivery of final product* Efficiently tracked product to store level based on priority product, including follow up with vessel, truck or air shipments, freight forwarder, and warehouse* Organized sample racks for daily and weekly meetings as well as seasonal marketing campaigns* Created Monthly Product Knowledge memos to distribute to stores* Coordinated photo shoot samples for Marketing Campaigns

Toronto, Ontario, Canada

* Analyzed daily, weekly, and monthly sales reports to maximize sales and profitability by replenishing the right amount of merchandise at the correct time to each store across Canada* Liaised with warehouses via email and telephone regarding shipments of merchandise* Communicated regularly with the stores regarding product and resolved any store/customer issues* Distributed and replenished merchandise to stores based on sales and forecasted sales* Managed purchase orders and completed all revisions* Interacted with Planners, Buyers, and other department members daily to ensure productivity* Resolved warehouse issues - packing slip discrepancies, outstanding shipments* Communicated any vendor issues to Buyers regarding packing, shipping, ticket/colour discrepancies

Toronto, Ontario, Canada

* Provided a consistently excellent sales experience by offering one-on-one customer service* Consistently met and exceeded all sales goals and targets in a fast-paced retail environment* Maintained expert level of product knowledge on premium denim* Maintained ongoing customer loyalty through regular communication and personalized attention* Resolved standard customer service issues with the highest degree of courtesy and professionalism* Ensured that the store met and exceeded all merchandising standards

Toronto, Ontario, Canada

* Provided online correspondence to clients of CIBC, President's Choice Financial, and Amicus Group of Companies* Continuously met and exceeded quality and proficiency targets* Collaborated with other team members and senior specialists to provide optimal responses to clients* Managed and resolved unique issues uncharacteristic to daily banking operations* Facilitated a presentation on branch procedures

Toronto, Ontario, Canada

* Provided optimal customer service to all clients and non-clients of CIBC* Carried out various banking transactions requested by clients (deposits and withdrawals, bill payments, money orders and bank drafts, wire transfers, safety deposit boxes, foreign currency)* Ensured the privacy and security of all clients' personal and banking information* Responsible for the combinations of all safes and vaults in the branch* Assisted in training new employees to provide the most efficient customer service

Retail Buying Certificate, Fashion Merchandising

College Diploma, Early Childhood Education And Teaching