Ashley Mcphail Email & Phone Number

Rocky Mount, Nc, Us

Rocky Mount, North Carolina, United States

Patient scheduling, managing and adjusting provider schedules, patient care, electronic medical records, daily collections of co-payments due, daily deposits, insurance filing, patient registration, claims, referrals, entering charges, medical insurance verification. Medical billing and coding including claims corrections primarily in Athena. EHM systems including Athena, Epic and EClinical Works.

Rocky Mount, North Carolina, United States

customer service; answering telephone calls; scheduling patient's appointments; maintaining provider schedules; collecting time of service payments; maintaining a cash drawer and preparing accurate daily deposit; calculating charges; posting all charges and receipts; confirming and updating insurance and demographic information; assisting patients with check-in and check-out processes; documenting messages; reviewing and resolving all unreconciled charges; and HIPAA information documentation.

Rocky Mount, North Carolina Area

• Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.• Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.• Contact debtors and implement repayment schedules and terms.• Follow legal requirements during debt collections to avoid legal issues.• Maintain security and confidentiality of company and customer information.• Negotiate payment terms and methods when right party is… Show more • Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.• Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.• Contact debtors and implement repayment schedules and terms.• Follow legal requirements during debt collections to avoid legal issues.• Maintain security and confidentiality of company and customer information.• Negotiate payment terms and methods when right party is reached. The process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand potential objections to payment.• Utilize payment options (credit cards, direct checks) and secure this information so that administrative services can process.• Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.• Maintain complete activity logs and prepare report.• Filed medical insurance when applicable while adhering to the HIPPA laws and regulations.• Answering a high value amount of inbound calls. Show less

Goldsboro Nc

Dual Studio ManagerOlan Mills/Lifetouch Portrait Studios - Rocky Mount NC, Goldsboro NC, Greenville NC· Completed performance reviews each quarter, offering praise and recommendations for improvement.· Supervised a team of up to thirty associates in three different studio locations.· Established operational objectives and work plans and delegated assignments to studio associates.· Collaborated with area manager and studio associates to achieve weekly sales, sittings, and… Show more Dual Studio ManagerOlan Mills/Lifetouch Portrait Studios - Rocky Mount NC, Goldsboro NC, Greenville NC· Completed performance reviews each quarter, offering praise and recommendations for improvement.· Supervised a team of up to thirty associates in three different studio locations.· Established operational objectives and work plans and delegated assignments to studio associates.· Collaborated with area manager and studio associates to achieve weekly sales, sittings, and average goals.· Investigated and resolved customer inquiries and complaints in an empathetic manner. · Trained staff on operating procedures and company services.· Managed work flow to exceed quality service goals.· Hired and trained multiple team members in photography and sales. · Exceeded company objectives with positive results.· Maintained up-to-date knowledge of product and service changes.· Indentified individual development needs with appropriate training.· Administrative duties· Schedule appointments · Kronos Show less