I am responsible for overseeing the entire product development lifecycle, from ideation to launch. I work closely with cross-functional teams, including engineering, design, marketing, and sales, to define product requirements, develop product roadmaps, and prioritize features based on customer needs and market trends.I conduct market research and gather feedback from customers to ensure that the product is aligned with market demand and meets user needs.

I am responsible for overseeing the entire product development lifecycle, from ideation to launch. I work closely with cross-functional teams, including engineering, design, marketing, and sales, to define product requirements, develop product roadmaps, and prioritize features based on customer needs and market trends.I conduct market research and gather feedback from customers to ensure that the product is aligned with market demand and meets user needs.

I am responsible for driving the development and success of products that meet customer needs, exceed revenue goals, and align with business objectives. With my expertise in product strategy, roadmap development, and product lifecycle management, I lead cross-functional teams in delivering products that achieve desired outcomes.

As a product manager for a new product, I am responsible for overseeing the entire product development lifecycle, from ideation to launch. I work closely with cross-functional teams, including engineering, design, marketing, and sales, to define product requirements, develop product roadmaps, and prioritize features based on customer needs and market trends.I conduct market research and gather feedback from customers to ensure that the product is aligned with market demand and meets user needs.

Managing the product throughout the Product Lifecycle, including gathering and prioritising product and customer requirements, defining the product vision/roadmaps, working closely with development team and managing the QA and Testing team. In this role I was also acting as the Business Analyst and Scrum Master.

Oversee all areas of clients services, including managing the team, developing new strategies and ensuring that clients are receiving exceptional service.

Independently manage a portfolio of 200+ clients from QLD & Northern NSW

Manage all areas of office management, including bookkeeping, email marketing, social media, web development and management, HR and internal IT.

Manage the onboarding/implementation process with new clients, including software installations, web and onsite training a specialised import process to migrate data into our solution.

- Answering incoming phone enquires- Creating and sending of information packs for new students- Ad hoc duties as required

- Helpdesk support for Arrow Accounting Software- Implementations with new clients- Onsite training - Ongoing support and client management- Manage internal IT - Internal helpdesk for staff IT issues- Payroll and other administration duties - Ad hoc accounting tasks as required