High-energy, Travel agent with over 12 years of Experience focusing on promoting customer satisfaction through exceptional service while delivering courteous and professional service in the Travel industry. An exceptional scheduler and problem solver with expertise in time management, customer relationship management, negotiation, cross-functional Communication, and sales. A forward thinking leader Seeking to leverage background into a Travel agent role within in Travel/Tourism industry.I have a strong background in customer service, negotiation, and cross-functional communication, which enables me to book, confirm, and issue tickets, process credit card transactions and refunds, and advise customers of any travel changes or updates. I also monitor credit card transactions for fraud prevention, calculate fares for exchange itineraries, and assist customers with travel documents and forms. I am passionate about delivering courteous and professional service, and I am always eager to learn new skills and technologies to enhance my performance and value.
Fursan Asia Travel And Tourism Agency
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Senior Travel ConsultantFursan Asia Travel And Tourism AgencyRiyadh, Sa
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Branch Manager Travel ConsultantSorouh Najd Travel And Tourism Jan 2024 - PresentAsh Shifa, Riyadh Saudi Arabia
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Senior Travel ConsultantSorouh Najd Travel And Tourism Aug 2023 - PresentAsh Shifa, Riyadh Saudi Arabia• Booking domestic & international air fare on sabre Red.• Provide clients with assistance in preparing required travel documents and forms.• Confirm flight information with the Airlines.• Issue & reissue tickets & process all credit cards transaction & refunds.• Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.• Monitor all credit cards transaction for any possible frauds.• Calculate all fares for exchange itinerary and make any additional collection Update & cancel all or any need it segments.• Examine passenger documentation to determine destinations and to assign boarding passes.• Making Daily and Monthly Sale Report in Excel Sheet• Complete daily ticket sales returns & assist with banking duties as requested Utilize excellent customer service skills to assist & resolving issues with customer & their travel arrangements promptly.• Enter all required passport information to PNR.• Booking and refunding tickets for the family.• Booking Domestic & International air fare on B2B• Ticket Issue and Refund on B2B• International Driving Licence Apply for Customer • US B1/B2 Visit Visa Processing Online (DS-160 Form Filling )• Schengen Visa Processing for Spain and Medical Insurance and Iqama Translation.
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Branch Manager Travel ConsultantAsfara Travel And Tourism Nov 2022 - Jul 2023Arar, Northern Frontier, Saudi Arabia• Booking domestic & international air fare on sabre Red.• Provide clients with assistance in preparing required travel documents and forms.• Confirm flight information with the Airlines.• Issue & Re-issue tickets & process all credit cards transaction & refunds.• Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.• Monitor all credit cards transaction for any possible frauds.• Calculate all fares for exchange itinerary and make any additional collection Update & cancel all or any need it segments.• Examine passenger documentation to determine destinations and to assign boarding passes.• Making Daily and Monthly Sale Report in Excel Sheet• Complete daily ticket sales returns & assist with banking duties as requested Utilize excellent customer service skills to assist & resolving issues with customer & their travel arrangements promptly.• Enter all required passport information to PNR.• Booking and refunding tickets for the family.• Booking Domestic & International air fare on B2B• Ticket Issue and Refund on B2B• International Driving Licence Apply for Customer • US B1/B2 Visit Visa Processing Online (DS-160 Form Filling )• Schengen Visa Processing for Spain and Medical Insurance and Iqama Translation.
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Senior Travel ConsultantGlobal Travel & Tourism Batkhela Aug 2018 - Sep 2022Khyber Pakhtunkhwa, Pakistan• Booking domestic & international air fare on sabre Red.• Confirm flight information with the Airlines.• Answer customer questions and provide assistance based on each customer's needs and requests.• Making Daily and Monthly Sale Report in Excel Sheet• Issue & reissue tickets & process all credit cards transaction & refunds.• Monitor all credit cards transaction for any possible frauds.• Answer telephone calls in a friendly, helpful and prompt manner.• Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure customer loyalty.• Calculate all fares for exchange itinerary and make any additional collection Update & cancel all or any need it segments.
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Senior Travel ConsultantAl-Nakheel Travel & Tourism Feb 2014 - Jul 2018Riyadh, Saudi Arabia• Booking domestic & international air fare on sabre Red.• Develop good customer relations for repeat/referral business.• Confirm flight information with the Airlines.• Provide administrative support to the Office Manager.• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken.• Issue & reissue tickets & process all credit cards transaction & refunds.• Monitor all credit cards transaction for any possible frauds.• Calculate all fares for exchange itinerary and make any additional collection Update & cancel all or any need it segments.• Complete daily ticket sales returns & assist with banking duties as requested Utilize excellent customer service skills to assist & resolving issues with customer & their travel arrangements promptly.• Enter all required passport information to PNR.
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Travel ConsultantAmikan Travel & Tours Group Jul 2012 - Feb 2014Riyadh, Saudi Arabia• Booking domestic & international air fare on Sabre Red.• Develop good customer relations for repeat/referral business.• Confirm flight information with the Airlines.• Provide administrative support to the Office Manager.• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken.• Issue & reissue tickets & process all credit cards transaction & refunds.• Monitor all credit cards transaction for any possible frauds.• Calculate all fares for exchange itinerary and make any additional collection Update & cancel all or any need it segments.• Complete daily ticket sales returns & assist with banking duties as requested Utilize excellent customer service skills to assist & resolving issues with customer & their travel arrangements promptly.• Enter all required passport information to PNR.
Frequently Asked Questions about Sohrab Khan
What company does Sohrab Khan work for?
Sohrab Khan works for Fursan Asia Travel And Tourism Agency
What is Sohrab Khan's role at the current company?
Sohrab Khan's current role is Senior Travel Consultant.
What schools did Sohrab Khan attend?
Sohrab Khan attended Board Of Technical & Professional Education Islamabad, Alison, Alison, Alison, The Open University, Govt Degree College Batkhela, Malakand.
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