Team lead for the short documentary "No Demo Net Zero" funded by Telus STORYHIVE to be broadcast on Telus Optik January 2024

Memories2Memory is a small business in Airdrie Alberta specializing in photo digitization, photo restoration and family & event photography.As Owner/Operator responsibilities include; booking sittings, advertising, web design, administrative tasks, customer service, digital dark room alterations, and acting as principle photographer.

•Supervise the processing of all classes of mail in a postal facility, set daily priorities to ensure that deadlines and service commitments are met, monitor and follow up on delivery and scanning exceptions, and liaise with other functions in operations to ensure the efficient movement of mail•Promote and implement work place safety and health programs for the work unit including: coaching and directing employees on safe work practices in order to reduce accident frequency and severity; conducting investigations; reporting and following up on accident incidences; addressing and resolving health and safety issues in a timely and efficient manner, and overseeing the return-to-work and accommodation of employees unable to perform the full range of duties in their job•Supervise, coach and provide guidance and leadership to employees, promote a respectful environment in the workplace, resolve staff issues including taking disciplinary action if required, consult with Labour Relations and/or union representatives on the application of the terms of the collective agreement, and create learning and knowledge transfer opportunities for assigned staff•Estimate workloads in order to arrange for adequate staff to be on duty, recommend and sometimes authorize the use of overtime as required, assign and confirm available staff to different areas of the operation according to fluctuating mail volume•Conduct daily observations of employee productivity, investigate abnormalities and work to improve performance and implement best practices in productivity, analyze daily productivity reports to determine problems and trends, and share analysis and results with the team•Maintain administrative records on volumes processed and employees’ time and leave in SAP, perform administrative tasks related to the operation of the shift, produce reports, resolve related data issues, and perform other administrative tasks associated with a team leader role

Qualifications:• College degree with 6 months retail experience, and/or• Combination of 4 years college and retail• Ability to work independently• Knowledge of all positions within the store• Prior experience as a person-in-chargeKey Responsibilities include, but are not limited to:• During the absence of the Store Manager and 1st Assistant Manager, the 2nd Assistant Manager perform the following duties personally or supervises employees performing these duties: Plans and prepares work schedules and assigns employees to specific duties. Coordinates sales promotion activities and prepares or directs workers preparing merchandise displays. Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, and preparing daily record of transactions. Ensures compliance of employees with established retail policies and procedures, security, sales, and record keeping procedures and practices. Manages safety plans and merchandising plans. Answers customer's complaints or inquiries. May work in other departments of store. Performs various office and accounting functions. -Provide customer service as currently defined by the employer within the scope of the position and within company policy.-Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel in absence of Store Manager and 1st Assistant manager-Handles employee dissatisfactions and grievances-Adherence to federal and local laws, and to all company policies and procedures-Assistant in maintaining clean and safe work environment-Replace stock in display areas as needed. May be responsible for counting out-of-stock product-Perform various paperwork including, schedule writing, employee evaluation, corrective action plans, job postings and product recalls-May be responsible for completing close of day function in office

At Spruce Meadows my position was the Events Coordinator as a part of the Hosting and Events Team, reporting to the Vice President, Special Features.Typicalduties and responsibilities of this role include but were not limited to:• Trusted as a key holder to the entire estate. • Assist and liaise on department projects. • Responsible for coordinating weddings, sponsor meetings, tournament skyboxes, VIP events. • Maintain an awareness of all projects being undertaken by the department in order to assist as needed. • Maintain a high degree of strict confidentiality in assisting manager on sensitive initiatives. • Ensure that support teams, volunteers and seasonal staff are fulfilling obligations and expectations. • Collaborating with departments property-wide such as catering, social media, accounting, facilities and operations teams. • Judging and rider management during international tournaments. • Associations with national and international media outlets. • Ordering with outside venders such as Big Rock Brewery, Pepsi, and local venders;

As the only employee, I work unsupervised as well as supervised by the owner. I ran the Santa Claus events at Sahali mall exclusively for 6 weeks in 2007. I also participated in major roles in the renovations of the establishment in early 2008. I help to coordinate and manage a display at the Kamloops Homeshow in the spring of 2008. Duties include: Photoshop studio prints and photo restoration orders, marketing, minor accounting tasks, cleaning, organization of supplies and storerooms, Customer Service, mounting and framing.