Stephen Williams

Stephen Williams Email and Phone Number

Scrum Master | Coach & Mentor | Agile Professional | PSM, ICP, ICP-ATF @ Maya Partners
Stephen Williams's Location
Greater Chicago Area, United States, United States
Stephen Williams's Contact Details

Stephen Williams work email

Stephen Williams personal email

n/a
About Stephen Williams

A certified Professional Scrum Master and ICAgile Professional with 11+ years of professional experience in a variety of positions such as Scrum Master, Team Facilitator, and Lead Engineer. Has a passion for using Agile methodologies to lead and coach teams of people to deliver incremental value for end users and stakeholders. Dedicated to continuous improvement and innovative thinking to drive transformative change. Software Tools: 💻 Jira💻 Rally💻 Confluence💻 Miro💻 Trello💻 Zoom💻 Slack💻 Splunk💻 Sharepoint💻 Power BI💻 Filezilla💻 Oracle SQL💻 Visual Studio Code💻 Google Workspace💻 Microsoft Office SuiteMethodologies: 🔹Scrum🔹Kanban🔹ScrumbanCertifications: 📍 Professional Scrum Master (PSM 1) – Scrum.org 📍 The International Consortium for Agile - ICAgile Certified Professional (ICP) 📍 The International Consortium for Agile - ICAgile Certified Professional - Agile Team Facilitator (ICP-ATF)📍 Agile Master Class - The Agile Coach

Stephen Williams's Current Company Details
Maya Partners

Maya Partners

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Scrum Master | Coach & Mentor | Agile Professional | PSM, ICP, ICP-ATF
Stephen Williams Work Experience Details
  • Maya Partners
    Scrum Master
    Maya Partners Jun 2022 - Present
    St Louis, Mo, Us
    🔹 Consistently applies Agile and Scrum values in a Scrum team setting to reinforce Agile mindsets and drive iterative continuous improvement opportunities.🔸 Frequently collaborates with stakeholders, Product Owners, and developers to refine items according to established Definition of Done (DoD) items and acceptance criteria.🔹 Engages in proactively helping to remove impediments and blockers that prevent the delivery of value to stakeholders.🔸 Engages in proactively helping to remove impediments and blockers that prevent the delivery of value to stakeholders.🔹 Organizes and leads training sessions to improve team effectiveness.
  • Cox Automotive Inc.
    Team Facilitator
    Cox Automotive Inc. Jul 2016 - Sep 2022
    Atlanta, Ga, Us
    🔹 Worked within an Agile, self-organizing team setting to facilitate collaboration among stakeholders, end users, and business leaders to achieve organizational goals. 🔸 Oversaw and coordinated Agile team meetings such as stand up and 1-on-1 coaching sessions.🔹 Regularly reinforced continuous inspection and adaption cycles to achieve optimal business results. 🔸 Increased efficiency of project plans by facilitating high-level planning meetings with the leadership team to discuss risks, scope, and dependencies.🔹 Team Lead | Team Facilitator | Scrum
  • Cox Automotive Inc.
    Lead Engineer
    Cox Automotive Inc. Aug 2015 - Jul 2016
    Atlanta, Ga, Us
    🔹 Delivered value to the organization by applying advanced SQL query knowledge for data export tasks via API and/or FTP which resulted in full data automation.🔸 Consistently met or exceeded SLAs for service impediments by regularly applying deductive reasoning through frequently communication with stakeholders.🔹 Proficiently demonstrated both frontend and backend web application and mobile application support.🔸 Acted as Subject Matter Expert (SME) on the product which resulted in frequent collaborative sessions with stakeholders and end users.🔹 Used current technology and platforms such as Salesforce to maintain customer and end user information.🔸 Worked in conjunction with QA to lead testing and implementation sessions for back-end data feeds via FTP credentials.
  • Verizon Wireless
    Product Specialist
    Verizon Wireless Oct 2012 - Aug 2015
    Basking Ridge, Nj, Us
    🔹 Increased organizational value and team effectiveness by training colleagues on various software functionalities for tracking client progress.🔸 Facilitated daily Agile meetings with the team to track progress, identify blockers, and assist with providing customer support as necessary.🔹 Proactively employed a servant leader approach to influencing without authority and mentoring co-workers in organizational best practices.🔸 Streamlined ticket resolution and increased customer satisfaction by collaboratively introducing a Remedy ticket system for tracking customer interactions and problem resolution.🔹 Managed subscriber's data network services through Authentication, Authorization and Accounting Servers.🔸 Gained Expert Level understanding of wireless networks including Voice Core Network, Packet Core Network and Evolved Packet Core Network and the spectrum in which they operate.
  • Bose Corporation
    Sales Specialist
    Bose Corporation Jun 2011 - Oct 2012
    Framingham, Massachusetts, Us
    🔹 Key Holder opened and closed store location. 🔸 Balanced opening and closing cash register. 🔹 Compiled and dropped off Bank deposits.🔸 Assisted with store visuals, merchandising and planned store physical layout. 🔹 Fulfilled client orders and assisted client concerns via phone and in person. 🔸 Demonstrated the value and benefits of select products to clients through Needs Assessment communication.

Stephen Williams Skills

Troubleshooting Wireless Customer Experience Telecommunications Technical Support Analysis Management Customer Service Networking Mobile Devices Tcp/ip Team Leadership Microsoft Office Leadership Oracle Sql Developer Wireless Networking Voip

Stephen Williams Education Details

  • Columbia College Chicago
    Columbia College Chicago
    Bachelor Of Arts (Ba)

Frequently Asked Questions about Stephen Williams

What company does Stephen Williams work for?

Stephen Williams works for Maya Partners

What is Stephen Williams's role at the current company?

Stephen Williams's current role is Scrum Master | Coach & Mentor | Agile Professional | PSM, ICP, ICP-ATF.

What is Stephen Williams's email address?

Stephen Williams's email address is sw****@****uto.com

What schools did Stephen Williams attend?

Stephen Williams attended Columbia College Chicago.

What are some of Stephen Williams's interests?

Stephen Williams has interest in Football, Nba, Nfl, Bose, Investing, Formula 1, Wireless Technology, Basketball, Finance, Indycar.

What skills is Stephen Williams known for?

Stephen Williams has skills like Troubleshooting, Wireless, Customer Experience, Telecommunications, Technical Support, Analysis, Management, Customer Service, Networking, Mobile Devices, Tcp/ip, Team Leadership.

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