Steven W. Email & Phone Number

Aurora, Ontario, Ca

By steering a talented team of 70+ professional engineers, up to 8 management, specialists, and contractors’ group via proper planning and collaboration with major business stakeholders I direct overall operations associated with enterprise infrastructure.To ensure seamless execution of day-to-day operations I control and align entire infrastructure assets, encompassing servers, operating systems, networks, clouds, telecoms, middleware software, database, and security worth $150M+.For the attainment of desired objectives and milestones, I devise and implement robust strategies and blueprints as per organizational requirements.By coordinating with different business units and IT departments I design advanced data analytics and big data practices for the company.Some of my major contributions are the following:• Planned and introduced infrastructure assets valued at 10M+ for managing project activities adhere to quality, security, data, information, protection, and process compliance, maintaining reliability on 24x365 production basis.• Allowed personnel to perform job remotely from home by leading initiatives in response to current global pandemic implementing effective policies and procedures for 45K+ employees within 30-days.• Headed all migration efforts from fully in-sourced staff to a hybrid model along with managed service providers and contractors by enabling and streamlining entire operations.• Created talented team of new Development Operations (DevOps) and cloud to focus on Azure, AWS, and automation.

Us

In this role, I was recruited to oversee all facets of network deployment, data centers, management operations, architecture functions, and design activities with an aim of achieving set objectives.To mitigate core risks and issues by leveraging a keen eye for details and effective interpersonal skills I communicated with business and technical divisions for delivering resource-saving solutions in a professional manner.By managing and applying control & response posture I incorporated incident response, vulnerability management, IPS/IDS monitoring, DDoS mitigation with Arbor Networks Prevail, network traffic management tools, including Cisco Prime Scrutinizer, and Source Fire.Some of my key achievements are the following:• Drove EBITDA from $250M to $2B by supporting company in development and execution of technologies, policies, and standards.• Architected, configured, and emplaced enterprise-wide network replacement relevant to corporate and production components with zero downtime for three branch offices and five data centers.• Automated global load balancing of worldwide site selection, BGP anycast, and dynamic DNS redirection by championing business continuity data center.• Built new DC and redesigned infrastructure to expand company growth into ever-increasing stability in technological environment.

Amsterdam, The Netherlands, Nl

Through close coordination with the operations team to align support requirements as per business requirements, I served as a top leader in the information technology domain for all Hi-Tec Sports and Magnum Boots across US and Canada.For planning and maintaining consistency of support process for server, technicians, and infrastructure in line with business and IT strategies I interacted with business stakeholders, including Hi-Tec companies, application/infrastructure, and service desk teams.Some of my major achievements are the following:• Developed new catalog and online sales website for resellers to place orders, monitor order status, and manage invoices.• Decreased errors, headcount, and processing overhead by replacing EDI system with translator and cloud-based solution.

Pottstown, Pa, Us

During this role, while acting as Senior Director of Information Technology I managed all IT operations for a swiftly growing manufacturing and fulfilment company.To ensure the smooth progression of routine IT operations I took full profit & loss accountability and steered development, network operations, and offshore staff as well as revamped a failing IT group that dropped credibility.By establishing additional warehouse and China office I stabilized and upgraded ERP and WMS systems and maximized retail operations.Through the implementation of strategic decisions, I deployed effective corporate IT strategy, system maintenance plan, PCI compliance, disaster recovery, and documentation standards.Some of my key accomplishments are the following:• Optimized $14M business revenue, introduced global sales/shipping and boosted 3X product catalog within two years by making essential changes in ERP system.• Minimized 99% backlog and amplified 67% staff job satisfaction by revising software developments methodology from linear waterfall to modified Agile with Rally that enhanced companywide adoption. • Introduced Kanban through interaction with warehouse and product teams by leveraging modern PM methodologies.

King Of Prussia, Pa, Us

In this role, I orchestrated a top-performing team of 15 employees as well as on/off-shore contract personnel, while fostering and retaining trusted relationships with all levels of management and stakeholders.To administer all activities related to tactical planning for technology subsidiary of Fortune 500 Company I acted as the main part of the senior strategic planning team and steering and strategy Committees.Some of my key achievements are the following:• Drove efficiencies and slashed costs via communication with COO/CEO for the deployment of modern systems and technology platforms.• Formulated and controlled $5M annual operating budget and managed development and implementation of infrastructure/systems that supported 300 employees across seven domestic and worldwide locations.• Delivered 10B user sessions and several Petabytes of rich media advertising data, video, and audio each month proposing cost-effective multi-site and globally load-balanced data center solutions.

Sheffield, S. Yorkshire, Gb

Arlington, Virginia, Us

Aa, Math

Master Of Science - Ms, Computer Technology/Computer Systems Technology

Bachelor Of Science - Bs, Computer Science

Certificate In Improving Global Health, Health/Health Care Administration/Management

Certificate In Big Data, Computer Science