Toni Edwards Email and Phone Number
Currently enrolled at the University of San Francisco studying Urban and Public Affairs I'm not just passionate about numbers; I bring a unique blend of finance management and entertainment industry experience that makes problem-solving second nature. Whether I'm negotiating a high-stakes account or managing production logistics on set, I know how to create structure, optimize workflows, and facilitate communication across teams. My journey in finance and entertainment has honed my skill in adapting to fast-paced, high-pressure environments while staying laser-focused on delivering outcomes.From managing accounts and resolving complex client financial issues to maintaining precise collections and compliance, I’ve consistently exceeded targets and driven efficiency, hitting top performance in every role. My background in financial services has equipped me with the strategic insight needed to improve processes, optimize cash flow, and handle sensitive data with discretion.Interfacing with industry greats, I supported film production logistics, managed executive schedules, and coordinated on-set operations. My time in entertainment strengthened my multitasking abilities and gave me an open awareness of the creative industry's unique demands, allowing me to bring structure and efficiency into diverse production environments.A natural at the "communication chameleon" approach, I’ve developed strong skills in building relationships with clients, stakeholders, and colleagues cross departmentally. My adaptable style and attention to detail help me connect with people at all levels, ensuring that projects exceed expectations.Why Connect with Me?I'm always excited to meet fellow professionals who value innovation, drive, and results. If you're looking to chat about finance, entertainment, or the intersection of both, let’s connect! Whether you prefer a quick chat or a coffee meet-up, my DMs are open—reach out, and let’s see how we can collaborate or inspire one another.
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Senior Collection OfficerCity And County Of San Francisco Jan 2014 - PresentSan Francisco, California, United StatesResolving over 90% of client financial inquiries regarding credit and financing within a 24-hour response window, helping clients understand their credit scores and offering tailored solutions to improve financial standing.Attending high-stakes meetings on behalf of clients, managing sensitive and confidential information with a focus on client advocacy, resulting in a 20% increase in positive client satisfaction ratings in official interactions.Streamlining Internal Communications while managing 150+ internal and external communications monthly, ensuring timely responses to internal requests for information and improving communication flow by 30%, which accelerates decision-making and aligns processes.Delivering administrative support, including mail handling, supplies, and documentation, reducing administrative turnaround times by 25% and improving office supply tracking accuracy through an organized inventory system.Processing extensive database inquiries and utilizing spreadsheet and presentation software to support multiple deadline-driven projects. Maintains accurate expense account documentation, contributing to a 15% reduction in monthly discrepancies in financial reporting and supporting transparent accounting practices. -
Finance AssociateLondon Breed For Mayor Sep 2024 - Nov 2024San Francisco Bay Area• Supported the thank you process for donors and key supporters through prompt emails and mailed thank you notes.• Drafted event notes and conducted donor research to prepare the Mayor for fundraising activities.• Built and updated Actblue pages and assisted with in-kind event reports.• Download and Organize data from Actblue fundraising Database•Maintain a max out donor tracking sheet, and update weekly or when requested -
Senior Collections RepresentativeUniversity Of California, San Francisco Mar 2012 - Jun 2012San Francisco, California, United StatesManaged student loan transactions, issues system-generated receipts, and ensures timely payment processing for over 100 accounts weekly.Oversaw Employee Emergency Loan Program: Reviewed and managed Employee Emergency Loan balances, expediting application processing to support timely financial assistance.Advised Students on Financial Options: Delivered clear guidance on payment options and UCSF financial policies, helping students make informed financial decisions and maintain compliance.Clarifies Financial Aid Policies: Communicated federal and UCSF-specific loan policies to students, ensuring understanding of both federal and private loan procedures for effective financial planning. -
Collector IiTravis Credit Union Mar 2010 - Mar 2011Vacaville, California, United StatesImproved Delinquent Account Recovery: Conducted 50+ daily inbound/outbound calls to delinquent customers, identifying root causes of overdue payments and reviewing contract terms to clarify financial obligations, which led to a 30% increase in payment resolution rates.Educated customers on credit score impacts and debt management, providing personalized insights that empowered clients to make informed financial decisions and reduce long-term debt.Strategized Account Negotiations: Recommended tailored negotiation options for delinquent accounts, creating feasible repayment plans that increased the likelihood of account recovery and improved customer retention by 20%.Boosted Payment Compliance: Monitored and engaged overdue accounts, using persuasive communication to obtain a 25% improvement in customer compliance with repayment plans and prevent further delinquency. -
Collector IiAccountemps Mar 2009 - Mar 2010Vacaville, CaExceeded monthly departmental goals, achieving a top 5% ranking within the Collections Department through proactive and strategic collection efforts. Arranged customized debt repayment plans for delinquent credit card and auto loan accounts, achieving a 70% recovery rate within 30-day periods, effectively reducing financial losses and boosting profitability. Administrative execution including accurate record-keeping, managing correspondence, and generating reports, ensuring seamless account management and timely communication.
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Collector IHsbc Innovation Banking Mar 2008 - Mar 2009San Francisco, California, United StatesMaintained a top 10% departmental ranking for six consecutive months by conducting high-volume daily inbound and outbound calls using a predictive dialer, ensuring consistent contact with delinquent accounts. - Monitored and managed past-due accounts, successfully establishing repayment schedules and negotiating credit extensions as needed, resulting in a measurable reduction of overdue balances. Utilized innovative collection practices to address customer needs, resolving complex credit disputes, settlements, and adversity loans, and efficiently prepared delinquent accounts for legal actions such as wage garnishment or property liens. -
Shift SupervisorConcessions Paschals Jan 2004 - Dec 2007Atlanta, Georgia, United StatesSupervised a team of 15 employees during morning shifts, consistently monitoring performance to ensure shift goals were completed efficiently and to company standards. Implemented and enforced accurate cash handling procedures to maintain balanced cash flow, effectively minimizing instances of cash overages or shortages. Reconciled inventory management to track supplies, promptly placing orders to replenish stock and ensuring optimal availability for operations.
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Producer’S AssistantTyler Perry Productions Jan 2003 - Dec 2007Atlanta, Georgia, United StatesSupported top-tier film productions, including Why Did I Get Married, Daddy’s Little Girls, and Diary of a Mad Black Woman, as a Producer's Assistant, expertly coordinating on-set logistics and ensuring seamless operations for large-scale film crews and high-profile talent.Delivered executive support by managing intricate calendars, scheduling high-stakes meetings, and arranging extensive domestic and international travel, ensuring smooth coordination of all executive priorities and commitments.Oversaw set operations with precision, handling essential tasks from escorting talent and extras to maintaining set order, coordinating travel and accommodations, and efficiently managing high-volume communications to keep production workflows uninterrupted.
Toni Edwards Education Details
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Mass Communication/Media Studies
Frequently Asked Questions about Toni Edwards
What company does Toni Edwards work for?
Toni Edwards works for City And County Of San Francisco
What is Toni Edwards's role at the current company?
Toni Edwards's current role is Balancing the Books and Breaking New Ground—Finance, Entertainment, and Forward Motion!.
What schools did Toni Edwards attend?
Toni Edwards attended University Of San Francisco, Clark Atlanta University.
Who are Toni Edwards's colleagues?
Toni Edwards's colleagues are Justin Lei, Alex Allam, Carrie Jeffery, Angie Lee, Darrell Wheatley, Benjamin Feng, Jimmy Uy.
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Toni Edwards
Ellenwood, Ga3handsonatlanta.org, verizonwireless.com, brighthorizons.com1 1404985XXXX
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3rtedwardsinc.com, yahoo.com, dhs.gov -
2yahoo.com, hondosprime.com2 +180496XXXXX
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1bellsouth.net
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