Melissa Willis

Melissa Willis Email and Phone Number

Global Recruiting Operations Leader | Veterans ERG Chair | Program & Project Management | Process Optimization | Data, Operations & Systems Guru | Recruiter Enablement | Artificial Intelligence (AI) Enthusiast @ Lime
Melissa Willis's Location
Los Angeles Metropolitan Area, United States, United States
Melissa Willis's Contact Details
About Melissa Willis

As a strategic Recruiting Operations Leader with a career start in Human Resources, I excel in guiding teams and spearheading global initiatives, driving tangible bottom-line results. With a passion for Recruiting and a commitment to operational excellence through a data-first approach, I thrive in fast-paced, agile environments. Serving as the foundation of the Recruiting team, I oversee all aspects of enablement, programs, data, tools, and processes. Dedicated to maximizing efficiency through effective change management and continuous improvement, I ensure Recruiting delivery successfully meets hiring goals and objectives.I am also the Chair to the Veterans ERG at Lime. A strong passion of mine is advocating for Veterans and helping them find their next ride while transitioning into the civilian world. Technologies: Lever & iCims ATS Systems, TextRecruit, Beamery, SeekOut, Hiretual, SharePoint, Checkr, HireRight, Airtable, Hearsay, Adobe Photoshop, and Google SuiteOutside of loving what I do professionally, I am an animal advocate, an avid hiker, spin biker, trail jogger and weight lifter.Join the Lime team today! Check out your next ride at li.me/careers

Melissa Willis's Current Company Details
Lime

Lime

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Global Recruiting Operations Leader | Veterans ERG Chair | Program & Project Management | Process Optimization | Data, Operations & Systems Guru | Recruiter Enablement | Artificial Intelligence (AI) Enthusiast
Melissa Willis Work Experience Details
  • Lime
    Manager, Global Recruiting Operations & Customer Experience
    Lime Jul 2021 - Present
    San Francisco, California, Us
    Lime is the largest shared electric vehicle company in the world. Our unparalleled experience, highest-quality hardware and a commitment to operational excellence are why cities and riders consistently choose us to get them where they need to go.Our Core Principles: Safety, Sustainability, Community, and Innovation Learn more about why I choose Lime: https://www.li.me/about
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  • Gallagher
    Global Project Manager, Talent Acquisition Operations
    Gallagher Mar 2021 - Jul 2021
    Rolling Meadows, Il, Us
    Managed projects spanning Australia, Canada, and Columbia, which involved developing country-specific referral programs, optimizing Taleo utilization, and initiating a job mapping project. I mapped out current state processes for each country, pinpointing areas for enhancement, and successfully implemented recommendations to improve programs, process, and technology Revamped the Talent Acquisition intranet portal to increase manager self-service capabilities and reduce dependency on HR Business Partners Collaborated on the requirements gathering process for the implementation of a new global ATS
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  • Allstate
    Lead Strategy Consultant, Talent Acquisition
    Allstate Jun 2020 - Mar 2021
    Northbrook, Il, Us
    (Acquisition of Esurance) Managed a team of five mid to senior level recruiters, providing leadership, guidance and performance management to optimize hiring processes and meet hiring objectives Owned the requirements gathering process for multiple projects including the CRM, background vendor, and SMS integrations within SuccessFactors Partnered with the Employment Brand team to launch the Talent Community and create content for nurture messaging strategies within Beamery Provided cost leadership via direct oversight of a $XM budget optimizing and reducing spend
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  • Esurance
    Manager, Talent Acquisition Operations & Employment Brand
    Esurance Mar 2018 - Jun 2020
    San Francisco, Ca, Us
    Evolved and executed the employment brand strategy to effectively showcase the culture and value proposition to attract top talent Led the talent brand ambassador program to improve national brand awarenessInitiated and managed Esurance careers Instagram and Twitter pages, while revamping and overseeing LinkedIn and Facebook career pages. Archived organic monthly follower growth, increased engagement, and boosted both applications and hires Administered paid advertising on Facebook and Instagram increasing hires Developed and implemented a new Glassdoor strategy increasing company rating and reviews, and boosted page views and time on page Conceptualized and implemented diversity-focused social media campaigns, blog stories, and sourcing strategies, resulting in an increase in female and multicultural hires Developed the employee and community stories program, composing all content for social media channels. Implemented an employment brand intranet page, conducted monthly company outreach, and provided education for key stakeholders on recruitment marketing metrics Improved the look and feel of all external communications throughout the hiring process Collaborated on the Careers page redesign increasing page views and time on page Led the enterprise-wide socialization efforts for the new Employee Value Proposition Enhanced the employee referral program, increasing referrals and bolstering hiring efforts Reduced overall job board spend by optimizing utilization, resulting in increased hires across the appropriate channel mix for specific niche hiring needsDirected the job description enhancement project to create more engaging, easier-to-understand, and gender-neutral job descriptions, resulting in an increase in the number of quality applicants Led the dissolution work of the Esurance Employment Brand as part of the Allstate acquisition
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  • Esurance
    Manager, Talent Acquisition Operations
    Esurance Feb 2017 - Jun 2020
    San Francisco, Ca, Us
    Built and inspired a high-performing team of recruiting coordinators providing coaching, training and performance management to optimize hiring processes and enhance the customer experience Developed and executed the strategic vision for Talent Acquisition Operations, delivering enablement programs to support the recruiting team, hiring managers, and candidate experienceSpearheaded research, analysis, and implementation of new processes, programs, and technology integrations to enhance Talent Acquisition efficiency and the hiring experience Successfully implemented and trained the Talent Acquisition team on TextRecruit, SeekOut, background vendor/ATS integration, and offer letter automation within iCims ATSChampioned the creation and maintenance of the Talent Acquisition process and systems handbook, streamlining onboarding and reducing time to production Developed and facilitated hiring best practices training for leadership teams, resulting in an increase in Candidate Net Promoter Score (CNPS) YoYOversaw all vendor relationships, agency partnerships, contracts, and SLA governanceDirected the SOX compliance and governance process, ensuring adherence to regulatory standardsCreated and organized a centralized background check and drug test process, including comprehensive training for all stakeholdersPartnered with HRIS to design reports and dashboards tracking key metrics, enabling data-driven decision-making for Senior Leadership on job board and technology usage, and employment brand strategiesStreamlined the staffing agency process by enhancing the approved vendor list while reducing cost per agency hire, optimizing resource allocation
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  • Esurance
    Corporate Recruiter
    Esurance Nov 2014 - Feb 2017
    San Francisco, Ca, Us
    Full cycle recruitment for Corporate positions - Successfully recruited and closed top talent across the organization up to Vice President level, exceeding sourced hiring goals, time to present, and time to fill metrics.Proactively sourced and pipelined talent for multiple departments utilizing google custom search, SeekOut, Hiretual, LinkedIn Recruiter, Indeed, MeetUp groups, social media channels, industry specific groups, networking for employee referrals, job/career fair events, and college recruiting event
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  • Guitar Center
    Corporate Recruiter
    Guitar Center Oct 2012 - Nov 2014
    Westlake Village, Ca, Us
    Full-cycle recruitment for all corporate business unitsContinuously reduced cost per hire by proactively sourcing candidates Developed and implemented a streamlined hiring manager feedback process contributing to a reduction in time to fill by identifying bottlenecks and implementing recommendations for areas of improvement Collaborated on the creation of new and the cleanup of existing job descriptions Developed and implemented the requisition and offer approval processCoached and mentored one recruiting coordinator
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  • Harbor Freight Tools
    Corporate Recruiter
    Harbor Freight Tools Oct 2010 - Sep 2012
    Calabasas, Ca, Us
    Corporate Recruiter – 1.5 years | Recruiting Coordinator – 6 months Full-cycle recruitment for all corporate business unitsInterim Supervisor for 6 months overseeing time and attendance for the HR Coordinator team Collaborated on the development and implementation of the HFT internship program increasing employer brand, applicant flow, and reducing time to fill for entry level corporate roles Established cost-efficient recruiting methods ensuring that each open position had the highest level of visibility to build a strong candidate pipeline Saved the company $500,000 on temporary hire costs by implementing and managing the internal HFT temporary employee hiring processSuccessfully developed and launched an automated requisition process Streamlined the agency process, enhanced approved vendor list, reduced cost per agency higher, and managed performance and contractual obligations
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  • Ensign-Bickford Aerospace & Defense Company
    Safety Health & Environmental Administrator
    Ensign-Bickford Aerospace & Defense Company Apr 2010 - Oct 2010
    Simsbury, Ct, Us
    Acquisition of Special Devices Inc. Aerospace DivisionAssisted the HR department with various employee engagement projects Maintained the training database and employee training records for the Moorpark, CA facilityCoordinated safety committee meetings, plant wide safety walks, debriefings, and follow up meetings as well as safety vendor visits
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  • Special Devices, Inc.
    Human Resources Administrator
    Special Devices, Inc. Mar 2005 - Apr 2010
    Simi Valley, Ca, Us
    Human Resources Administrator – 3 years | Human Resources Assistant – 2 years Responsible for full cycle recruiting, training program management, benefits and HRIS (Ceridian) administration, I-9 maintenance, applicant tracking maintenance, and special events coordinationTrained receptionist and Human Resources Assistant Managed the FMLA, LOA and COBRA processes including implementation of a LOA tracking procedure Increased 401k participation by implementing a project team to educate employees on the 401k plan Streamlined the agency process, enhanced approved vendor list, reduced cost per agency higher, and managed performance and contractual obligations
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Melissa Willis Skills

Recruiting Talent Acquisition Interviews Applicant Tracking Systems Training Management Leadership Temporary Placement New Hire Orientations Employee Training Sourcing Personnel Management Hiring Screening Internet Recruiting Human Resources College Recruiting Strategy Networking Talent Management Performance Management Staffing Services Screening Resumes Executive Search Team Leadership Staff Development Interviewing Contract Recruitment Search Employer Branding Resume Writing Temporary Staffing Employee Engagement Cold Calling Staff Augmentation Passive Candidate Development Boolean Searching

Melissa Willis Education Details

  • California State University, Northridge
    California State University, Northridge
    Communication Studies
  • Moorpark College
    Moorpark College
    Liberal Studies

Frequently Asked Questions about Melissa Willis

What company does Melissa Willis work for?

Melissa Willis works for Lime

What is Melissa Willis's role at the current company?

Melissa Willis's current role is Global Recruiting Operations Leader | Veterans ERG Chair | Program & Project Management | Process Optimization | Data, Operations & Systems Guru | Recruiter Enablement | Artificial Intelligence (AI) Enthusiast.

What is Melissa Willis's email address?

Melissa Willis's email address is mw****@****nce.com

What is Melissa Willis's direct phone number?

Melissa Willis's direct phone number is +141587*****

What schools did Melissa Willis attend?

Melissa Willis attended California State University, Northridge, Moorpark College.

What skills is Melissa Willis known for?

Melissa Willis has skills like Recruiting, Talent Acquisition, Interviews, Applicant Tracking Systems, Training, Management, Leadership, Temporary Placement, New Hire Orientations, Employee Training, Sourcing, Personnel Management.

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