A global senior executive and Chief Revenue Officer (CRO) with extensive business, management and people leadership experience at global brands and start ups across multiple cultures/geographies within APAC, Nth America and UK/Europe from roles based in Sydney, London, New York, Vancouver & Toronto.Loyalty program strategy & execution, strategic business development and partnership customer success is my thing having delivered platform/tech & marketing services to 60+ loyalty programs with over 1 Billion members.People describe me as; a hunter, self starter, energetic, passionate, bottom line oriented, strong leader/coach with high expectations & very strong verbal and persuasive skills. I like to get shit done and am passionate about closing deals, partnerships & customer success, transforming sales & marketing processes to continuously innovate, driving real value and growth to all stakeholders. I am able to balance and understand the need for structure and order, but not paralysed without it.Success has come from working hard and together with smart teams who create & develop innovative services that enables me to launch and deepen strategic partnerships with many of the largest and most prestigious international brands/enterprises.Examples include United Airlines, Singapore Airlines, All Nippon Airways, Virgin Australia, Hilton Hotels & Resorts, Hyatt Hotels & Resorts, Shangri-La Hotels & Resorts, JP Morgan Chase, Citibank, Macquarie Bank, Mastercard, Microsoft Bing & Best Buy to name a few.14 of the past 20+ years was working with Points, a global leader in providing e-commerce & marketing solutions. I was promoted a few times along the way and welcomed onto the leadership team, becoming a regular attendee/presenter at Board Meetings as CSO. Rapid growth and success afforded me the opportunity to leave on a high in Sept 2019 and go on a hiatus.Refreshed and re-energized, through my company M Squared I have since completed and/or are currently working on exec/C-level consulting gigs enabling strategic business development in APAC, advising on the Payment Services Act and cultural business etiquette in Japan, and the loyalty program strategy, positioning and commercialisation for a climate change start-up.I adhere to the KISS principle because it works! I also live by the quote from Greek philosopher Epictetus who said ‘we have two ears and one mouth so that we can listen twice as much as we speak’, or more simply put you have 2 ears and 1 mouth so use them in proportion.Regular loyalty conference speaker, moderator and panellist.