Tim Farley Email and Phone Number

Led Quality Engineering & Software Tooling team for $1.5B startup providing identity verification services for IRS, SSA, VA, and other governmental agencies and private businesses.• Managed quality organization of SDETs and SQA engineers. Defined multi-year quality improvement roadmap for individuals and organization. Created job descriptions, identified training and certification needs, and opportunities for growth and career advancement. Coached and mentored staff. Introduced test plans, test cases, test procedures, traceability, and test coverage. Led transition from manual to automated testing of web, mobile apps, and APIs, using Playwright, Python, Postman, Ruby, and Allure. Introduced load, stress, and performance testing using Locust and JMeter.• Improved product delivery. Assessed tools and processes of 7 remote teams, identified inconsistencies, and implemented changes to converge on common workflows and data collection. Defined product and process metrics and Key Performance Indicators (KPIs), created dashboards, and tracked engagement, proficiency, and progress towards Objectives & Key Results (OKRs). Improved focus on delivering planned, high-value, and contractually-required work. Introduced automated functional regression testing in Continuous Integration & Continuous Delivery (CI/CD) pipeline using GitHub Actions.• Operationalized best practices. Created Communities of Practice (CoP) to drive organization to adopt best practices for unit and integration testing, test data de-identification, requirements specifications, testing strategy, design documents, semantic versioning, and root cause analysis. Developed guidelines, examples, and training. Monitored engagement and proficiency.• Piloted generative AI application. Assessed chatGPT for test case generation, requirements review, retrospective design documentation generation, and best practice coaching.

Led global Data Reliability & Software Reliability teams for $300M startup providing online renewable energy marketplace.• Operationalized best practices. Defined end-to-end software quality assurance and testing practices. Created product quality metrics. Led data quality improvements, including vendor data validation, data acquisition schedule, and Extract Transform Load (ETL) process definition. Improved requirements completeness, consistency, testability, traceability, and prioritization. Introduced secure coding practices. Established defect tracking and fix verification processes.• Improved product quality. Increased functional test coverage. Led Root Cause Analysis (RCA) and investigations to understand and address causes of bad releases. Instituted automated build testing in Continuous Integration & Continuous Delivery (CI/CD) pipeline using Jenkins, Cypress, Python, Postman, Newman, and Allure.• Drove agile development adoption. Defined scrum practices and sprint planning processes, monitored engagement, and coached engineering managers. Led transition from Asana to Jira. • Managed quality organization. Created job descriptions. Hired and trained staff. Managed team resources, agile backlog, sprint planning, priorities, and schedules. Reviewed deliverables.

Ensured compliant software development processes, methods, and tools for $200M Boeing subsidiary producing military drone aircraft.• Ensured compliance. Performed gap analysis between defined Standard Operating Procedures (SOPs) and actual practices. Created multi-year roadmap for improvements. Created new agile Software Development Lifecycle (SDLC) to ensure compliance and provide flexibility to engineering teams. Defined end-to-end development milestones, metrics, activities, and deliverables for software organization. Created Confluence-based standards, guidelines, FAQs, templates, examples, and training. Ensured appropriate level of rigor applied to development activities based on Mil-Std-882 and DO-178C. Ensured compliance with AS9100/AS9110 and NATO AQAP 2210. Enhanced Quality Management System (QMS).• Operationalized best practices. Defined Root Cause Analysis (RCA), Corrective Action & Preventative Action (CAPA), and Software Failure Modes & Effects Analysis (FMEA) standards, requirements definition guidelines, and testing strategy methods. Defined metrics to monitor Work In Progress (WIP), technical debt, and review delays. Defined requirements, testing, issue, and agile backlog management best practices using Jira, Aha!, DOORS, TestRail, PTC Integrity, and Confluence. Defined engineering level skills, proficiency, and training requirements. Led Software Engineering Community of Practice (CoP) and represented Insitu on Boeing SAFe Best Practice Exchange (BPE).

Led Best Practices Team to deliver processes, tools, and training to the $10B Cambia family of companies.• Improved development efficiency. Led outreach to 600 engineers across 50+ scrum teams at 15 companies using Java, Ruby, Python, C#, C, C++, and SQL, to converge on common tools and methods for cloud, mobile, and enterprise IT applications. Created turnkey CI/CD pipeline. Led technical summits for mobile development, testing infrastructure, ETL, usability, and agile management. Created Best Practice Exchanges. Created events and communications channels to share best practices and team success stories. Led ISTQB training program.• Operationalized best practices. Created agile SDLC, milestones, and metrics. Created standards, guidelines, FAQs, and training. Ensured consistent C-level reporting of project progress and product quality. Drove companies to 100% engagement in automated unit testing, introduced Test-Driven Development (TDD) practices and frameworks, and led transition to automated API, functional, and performance testing using FitNesse, Selenium, Appium, and JMeter. Created Rally-based automated metrics reporting system using 60+ agile best practices. Redesigned UAT process. Defined Technical Leadership training program for non-managers.• Improved vendor management. Initiated creation of Office of Vendor Management overseeing annual $150M in vendor software contracts. Created software vendor evaluation, selection, and risk management processes, templates, and training. Performed vendor risk assessments. Created vendor issue tracked system and method.• Managed engineering organization. Managed team of 12, including software developers, DevOps engineers, Technical Program Managers (TPMs), data analysts, and SQA engineers. Designed growth plans and tracked progress. Addressed retention and performance issues. Managed team backlog, led sprint planning, and prioritized work. Mentored interns and participated in college recruitment and community outreach.

Led offshoring of software quality function from Xerox to HCL.• Maintained operational excellence. Trained offshore staff to use Xerox tests, tools, processes, and metrics. Led replication of automated testing systems and support across global organization. Ensured product and process quality OKRs met.

Delivered 27 zero-defect products and set the Gold Standard for Xerox. Produced the highest quality print engines in Xerox history.• Led worldwide multi-year initiatives to converge on common tools, metrics, specifications, agile management practices, defect tracking, testing strategies, and SDLC. Created communities of practices. Led annual improvement assessments. Piloted and operationalized improvements. Ensured ISO9001 and Section 508 Accessibility compliance.• Led transition to agile development. Created agile project management process, tools, reports, and training. Coached Scrum Masters, Product Owners, and Engineers. Monitored engagement and metrics. • Improved product delivery efficiency. Partnered with Development to define interface specifications, software designs, and functional requirements. Led development of scalable automated test infrastructure, simulation environment, and test request system. Led development of automated localization testing tool. Improved schedule communication and predictability. Reduced development costs by $20M with automation. Defined quality and testing strategies.• Improved product quality. Led development of 10,000 automated and 50,000 manual test cases for 100% coverage of functional requirements for connectivity, networking protocols, localizations, security, web server, client applications and drivers, performance, embedded features, and solid ink print engines. Defined and operationalized test strategy framework.• Led software quality organization. Led 4 Engineering Managers with 60 SDETs, SQA Engineers, and Test Technicians in matrixed $7M organization. Coordinated activities of 5 local and 20 global SQA teams in US, UK, and India. Managed subsystem, integration, and end-to-end system level test development, execution, and maintenance for embedded C/C++ firmware, client, web, and mobile software. Led quality effort for $1B prototype-driven print engine development project.

Transformed embedded software development process to deliver platform-based products with predictable quality, cost, and schedule.• Improved product delivery efficiency. Defined SDLC milestones, deliverables, activities and metrics. Created new requirements specifications. Redesigned test documentation to improve traceability, coverage and clarity. Instituted daily build verification and continuous integration tedsting. Created strategy for software product line development and testing, enabling reuse of specifications, tests, fixtures, and traceability matrices. Introduced TDD & BDD practices. Introduced functional and structural test coverage. Automated localization testing. Introduced interoperability testing. Created testing strategy for industry’s first embedded web servers in network printers.• Ensured compliance. Defined SDLC, deliverables, and activities to ensure compliance with FDA Good Manufacturing Practices (GMP) and Design Controls requirements for Class II DICOM printer medical device product line. Wrote SOPs, created templates, and trained SQA and development. Wrote QA Plan, SQA Plan, Test Plans, traceability matrices, test cases and test procedures. Managed test execution, defect tracking and fix verification through FDA compliance audits.• Led software quality organization. Led local and outsourced matrix-managed teams of 6-20 SQA engineers and test technicians to test embedded, client and web-based product features. Led team of software developers to test their own product. Created and managed beta testing programs at Nike, Precision Castparts, and Wieden+Kennedy. Led testing of new product platform, including network protocols, image processing, front panel and web interfaces, and security features. Created and maintained work backlog, schedules, and allocated resources, prioritized work, and tracked project progress and quality metrics. Reviewed and approved engineering plans, designs, and specifications.

Returned company to compliance with FDA Good Manufacturing Practices (GMP) and Design Controls requirements for Class III (critical) medical devices, allowing consent decree to be resolved, manufacturing to resume, products to be sold, and development activities to continue.• Ensured compliance. Determined regulatory requirements and defined processes and deliverables, including requirements specifications, unit testing, integration testing, system testing, configuration management plans and software development plans. Documented traceability and coverage for GMP, ISO, TUV, and CSA requirements.• Operationalized best practices. Defined software release criteria, including functional and structural test coverage, defect fix verification and regression testing. Created hazard mitigation guidelines for software. Created SOPs, templates, and training.• Led retrospective software validation program. Defined software validation strategy. Wrote Test Plans and Test Summary Reports. Managed resources and schedule. Reviewed and approved requirements specifications, design documents, code, hazard analyses, Software FMEAs, test cases, traceability matrices, and test results. Led manufacturing process validations, equipment qualifications and manufacturing test validations. Ensured products met release criteria. Presented product validation processes and results to FDA auditors. Returned 3 product lines to full operation, including defibrillators, 12-lead ECG heart monitors, and external pacemakers.• Led software quality organization. Managed team of 11 software engineers responsible for manual system testing and automated unit testing. Led development of automated unit test environment and embedded code coverage analyzer. Created schedules, tracked resources usage, and created process for rotating developers through testing roles. Managed contract and outsourced resources for functional test development, documentation, and manual testing.