As Assistant Vice President, Tim served as the Program Management Office role overseeing all projects related to the Salesforce platform and created and maintained a center of excellence around the Salesforce platform related to the needs of the global enterprise. Additionally, Tim lead strategic planning efforts for future projects, including preparing cost-benefit analyses and resource forecasting. Tim was responsible for executive and stakeholder communication and program reviews and managed a $5M+ budget, including vendor invoice reconciliation and variance of forecast-to-actuals. Tim also provided leadership to, and management of, direct reports as well as a dedicated team of analysts, administrators, developers, and project managers.

As Senior Program Analyst, Tim was responsible for supporting the deployment and implementation of Salesforce.com at Oaktree and administering and customizing the platform subsequent to implementation efforts. Tim worked alongside cross-functional teams to execute and maintain critical business and system processes related to Oaktree’s client lifecycle for the global enterprise and to evolve/expand the capabilities and usage of the platform.

The goal of the Inland Empire User Group is to foster a self-sustaining community full of enthusiastic Salesforce.com users, administrators, consultants, developers and partners that enables members to be more successful with Salesforce and helps to build a network of professionals dedicated to success in the cloud.As a co-leader of the group my responsibilities include: recruiting new members; continually communicating to group members via email and online communities; determining the logistics for the meetings including setting the date, time, and agenda; engaging local Partners to sponsor the meetings and provide refreshments; moderating all discussions within the meetings, on the Community blog and within the LinkedIn Group.

While continuing to lead Tangram Interactive Media and eBusiness initiatives, Tim worked closely with executives, sales directors and departmental leaders to develop and execute an aggressive plan to create additional elements of strategic branding that expanded upon Tangram's already established market image.

Mission: To create and maintain an ongoing progressive presence within current and emerging media technologies by developing and engaging in effective strategies of communication with employees, customers, partners and the public to advance the company's brand, image, culture and growth.

- SalesForce.com Administrator- Implement and track social media presence including Twitter, Facebook, LinkedIn, MySpace and YouTube- Create and maintain unique customer portals including customized product catalogs, collaboration areas and reports

- Served as primary Sales Executive conducting all initial interaction with new and existing clients- Developed and implemented marketing plan to secure new clientele via print, phone and Internet - Conducted all aspects of Event Planning including site selection, menu planning, determining rental, floral and lighting needs, as well as inventing exciting and imaginative themes for each unique event - Implemented company-wide internal email system for management communication, customer email database for marketing purposes, and all e-marketing materials distributed to said database- Revised and invented processes for client tracking and case management including the development of proprietary software program for proposal and contract creation- Assisted in hiring, training and scheduling of employees- Acted as on-site client contact for events as well as Lead Server and/or Bartender for majority of events- Managed all aspects of accounting including accounts receivable and payable, payroll, sales tracking and bank reconciliation

- Developed of strong customer base primarily through cold calling; conducted on-site presentations- Provided on-site installation and training of products and responsible for all technical support for all clients- Conducted yearly upgrades of products for existing clients- Attended all conventions seminars to provide product information to potential clients- Managed the daily operations of the company - focusing on Sales and Marketing- Assisted in recruitment and training of new employees, scheduling all employees and evaluations of employees’ sales performance- Handled all aspects of Accounting from accounts receivable and payable to payroll- Assisted in the research and development of new products- Developed and evaluated sales and marketing strategies and goals, as well as all printed materials- Solely responsible for the design, maintenance and updating of the corporate website- Researched and scheduled conventions and seminars for showcasing of products