Tony Barker Email & Phone Number

Manchester, England, Gb

Manchester, England, United Kingdom

Managing a national training team overseeing compliance training programmes from front line practitioner, clinical and management as part of an accredited learning centre incorporating peer mentoring accredited training and apprenticeship training.

Manchester, United Kingdom

Managing national training team to oversee compliance, mandatory and accredited training for the organisation. Moved team to join Risk and Assurance to engage with external regulation and compliance and further connect safety, compliance, learning and risk to improve the learners experience and manager's metrics.

The role manages and quality assures all learning products (both accredited and non-accredited) for the business, from workshops, blended learning, e-learning, mobile learning involving a high use of people development skills. Using quality assurance processes, I am creating a wider roll out of accredited learning, supporting local trainers to meet external quality standards and maintain a high level of engagement with stakeholders in the business. This coaching model is proving successful in engaging with developing people skills, as well as cost and resource savings on previous models of learning.

Manchester, United Kingdom

Experienced Operational Manager with public and private sector experience. Key skills: Operational and strategic management, reviewing service delivery, training delivery, management programmes, change programmes and project management experience.Experienced and qualified ILM trainer and assessor.

Nationwide

As well as project managing a national training program for one of the UKs largest social care providers, I provide a Business Partner role to 2 of the 3 operational sectors, from coaching, business operational planning, staff development and local training initiatives, all done cost and time effectively.

Design and deliver training across a wide spectrum of health and social care topics, including induction, diversity, person centred approaches, as well as specialist HR knowledge courses and as needed by the business. I have also moved the internal NVQ centre to an external provider and am project managing a new product, as well as working on the strategic placement of learning and development on new business and tenders.

Acting Service Manager at Mental Health Crisis Service, moved service and doubled capacity within time and budget, setting new training plans for all staff, new risk assessment of new purpose re-design of building and continued current service only closed for 1 week to ensure smooth move.

Managed all aspects of running an out of hours Crisis helpline for Greater Manchester, supporting people with level 1 and 2 interventions via a large pool of recruited and trained volunteers from the local community. We won 2 national lottery bids and was awarded the first Mental Health Helplines Quality Standards Award via the Department Of Health.Duties included; Recruitment, Training, On-call, I&E and forecasting, Quality, Safeguarding for callers and all other aspects of maintaining a helpline.

Offering advise and guidance to public after telephone no is advertised after specific programmes on selective topics1998 - 2003After Adoption - Helpline Supervisor Supervising 25 volunteers including training and performance management for national referral service and guidance lineMember of adoption panel matching hard to place children with adoptive families across the UK

Supervised a team of volunteers in taking calls on a dual helpline for access to counselling and support services for After Adoption UK wide, and also supporting young people affected by adoption via the TALKadoption helpline, the first of it's kind in the UK. Set up and ran the online social networking for the organisation in 2000 and trained all volunteers to OCN Accredited standards.

Managed bookings and services for all clients for Sign Language Interpreters across the uk

Group Services Advisor - Inbound advisor for employer benefit programmes for health provider.

Death Claims Branch - assessing all claims for national savings when customers have passed away, dealing with will, estates and probates.

Managed all admin functions for supporting employers with employing and maintaining support for employees with disabilities, including access to work, support needs and adaptations and alterations.

Ilm 5 Certifcate; Gcse, Ilm Level 5 Management

Level 5 course in Management.

Certificate In Training Practice, Learning And Development

Level 2 course in Counselling Skills.

A1 Assessors Award, Nvq Assessing

Certificate in Training Practice.

Person Centred Approaches Level 1, Person Centred Approaches

Level 1 Course in Counselling Skills.

Btec Diploma In Business And Finance, Business, It, Law, Finance