Tung Bui Email & Phone Number

Hanoi Capital Region

Sales Manager - North Telesales Center - Alternative Channel - Comsumer Banking

Vietnam

• Manage and monitor the daily sales activities at branch and/or area level, coach and train the sales force and bank staff. Be responsible of team assigned business targets and ensure the professionalism and sales.
• Act as an escalation contact point to the assigned branches/areas
• Manage a team of Insurance Officers/ Specialists (IO/IS) in the assigned areas on daily basis to ensure the… Show more Manage and monitor the daily sales activities at branch and/or area level, coach and train the.
• Manage a team of Insurance Officers/ Specialists (IO/IS) in the assigned areas on daily basis to ensure the assigned business targets achieved
• Be responsible of overall production, productivity, coaching and development of IO/IS in the assigned areas. Proactively look at the neglected areas of the team and provide improvements accordingly
• Be responsible to handle customer complaints if possible or be the key contact point for any customer feedback/complaints towards the company or the business partners 2. Relationship management

Hanoi

- Managing VPBank Call Center of 100 head-counts in the North in selling Retail Banking Products like Credit cards, Unsecured Personal Loans, Bancassurance products.- Planning and complementing to achieve monthly/quaterly/yearly KPIs given by the bank.- Recruiting and training Team Leaders for management of team size 6-12 CCA (Call Center Agents).

Hanoi

- Sales Manager of Partnership Development-Consumer Lending (Retail Banking). - Cooperating with Big Partners like VPNT, Mobiphone, for cross-selling Credit cards and other services.- Managing CCA (Call Center Agent) and FSA (Field Sales Agent) teams to reach the target of 2500 issued cards per month.- Ensure KPIs of the project.- Aiming at 2500-3000 cards.

Hanoi

- Managing Outsourced Channel-Consumer Lending Department that selling Consumer Finance Banking Products.- Managing 100 Sales Representatives (Direct Sales and Tele Sales) and 5 Team Leaders- Responsible for Monthly and Anual Sales Target and other KPIs that Bank sets.- Maintain smooth cooperation between OS channel and Vpbank operation team.- Business.

Hanoi Branch

1. Sales Team Leader in Personal Finance Banking Products such as credit cards, loans. - Hiring and training a sales team of direct sales officers - Planning and executing on monthly basis to achieve the bank sales target.- Co-operating with Corporate team for crossing selling and up-sale.- Contributing ideas for other departments: Marketing, CSR for.

Hanoi

Build and maintain Bancassurance channel in well-known banks such as BIDV, Vietinbank, VIB.

Master Of Business Administration (Mba), Mba

Activities and Societies: Business Strategy, Management, Marketing, HR management, Leadership.

Bachelor Of Arts (Ba), Business/Commerce, General