Tyler Smith Email & Phone Number

Seattle/Salt Lake City

Seattle/Salt Lake City

Seattle, Washington, United States

Seattle, Washington

Raleigh-Durham, North Carolina Area - Greater Seattle Area

Icimo makes data accessible, interactive and simple to understand. By leveraging Tableau Software, the leading provider of fast analytics and data visualization software I work to engage clients and prospects in a way that helps people see and understand their data. We work to enable anyone to easily create and share interactive data visualizations, dashboards and analytics, that can scale to organizations of any size or reach.

Redmond, Washington

● Managed the customer support queue, reconciling customer and user errors, and helping to eliminate system bugs● Facilitated customer software upgrades utilizing SQL queries and Excel to validate and analyze data● Led instructional sessions to teach customers how to use and navigate Microsoft GP and other software’s● Quality tested new features and software bugs for upcoming software releases

Greater Omaha Area

● Identified streamline opportunities that decreased the number of manual changes from 5,000 to less than 130.● Subject matter expert on configuration and deployment of Information Steward Reports resulting in 100’s of data governance rules being created.● Lead teams to create products, troubleshoot software, and spearhead projects (Data Quality team creation, SG&A cuts of systems, Upgrade/Implement new services/systems)● Configured 200 rules within Information Steward resulting in more than 50,000 errors being resolved. ● Authored One Point Lessons (O.P.L.) and Standard Operating Procedures (S.O.P.) to streamline daily processes

Elkhorn, Nebraska

● Supervised and mentored over 120 children daily, ages 5-11 both morning and evening● Created an enriching and fun environment that satisfied parents and enlightened the children● Single-handedly planed events for the children and staff, whilst considering budget constraints● Maintained consistent relationships with parents, children, a staff of 20 plus, and sponsors● Continually found new ways to reach a larger audience with communication skills

Greater Omaha Area

● Constructed an interactive Website attracting a minimum of ten thousand views weekly● Integrated my own clothing line into the website, to increase brand awareness and increase cash flow● Created custom Youtube videos (youtube.com/user/CornhuskersFootball) that maintained traffic flow and directed customers to the Website● Wrote daily blogs and conducted interviews with professionals in the area

Omaha

● Communicated and negotiated terms of a job and customers’ needs● Delegated work with interest in effectively using time and focusing on employee strengths● Budgeted and analyzed finances, effective business plans, marketing, and keys to operating a gainful business

Greater Omaha Area

● Helped customers and thought outside the box to establish credibility and positive relationships with local patrons● Created displays to garner customer interest, and increase revenue flow● Tracked and ordered hundreds of fruits and vegetables weekly, bearing in mind inventory and customer demand

Greater Omaha Area

● Handled customer complaints in a courteous and respectful manner● Assisted customers with money transfers and bill payment● Solved customer problems and built communication skills by helping them with their concerns● Responsible for closing and opening the store, ticket sales, tracking the liquid cash, and calculating daily margins● Oversaw customer check out and delegated jobs, requiring communication skills and independent thinking

Bachelor’S Degree, Entrepreneurship/Entrepreneurial Studies, Cum Laude

Activities and Societies: Sigma Phi Epsilon

High School

Activities and Societies: SADD, Olympus Club, DECA, Pep Club, Varsity Football

Education record