Mrugesh Shah Email & Phone Number

Mumbai Area, India

# Lead Project Manager for Digital Transformation, Design, Build & Operate transformation programs across Projects# Facilitate full implementation life cycle from scoping to deployment of critical & complex customdesigned, multi-tiered, business applications that deliver High business value.# Data Analysis, Data Governance, Process Management.# Network Process flow/Workflow Management/Optimization.# Maintain Data Quality by Ensuring Completeness, Correctness and Consistency in Network.# DQ: Deliver Insight-driven, quantitative and qualitatively accurate Analysis and Compliance Summary for all services across various platforms using tools like tableau, R, BO (In-house) and Excel.

Mumbai Area, India

 Business Intelligence, Subscriber Usage Data Analysis, Growth Projections. Augmentation planning based on traffic trend and Growth Projections. Operational and Capacity Planning for IN and VAS nodes. Propose Solution and Solution documentation.  Support POC for all new projects/integration in test bed systems.  Network Optimization to improve network availability and performance. Perform System Audits and maintain operational design documents

 Deployment of various Services, Product as a part of BSS BU. Deployment/Installation of all various entity of IN. Configuration of various nodes of IN. OS / Application Package upgrade on various entity of IN.  Drafting SOW and MOP for upgrades. Performing ATP with customer  Subscriber migration among and within IN IP Network configuration (CISCO-CAJUN-NORTEL switches) Feature testing as a part of release upgrade. Hardware Consolidation. HP to IBM Swap (SDP). RTBS to C1 Migration.

 Charging System : CS 4.0 Part of Customer Support team providing support for Bharti (Airtel) and Etisalat. Having knowledge of CCN, SDP, AIR, EMM nodes. CDR missing, revenue leakage analysis on EMM. Solving Trouble Tickets, handling critical task and emergencies and other types of cases within a given period of time. Providing Root cause analysis (RCA) of the problems. Analyzing SS7 and Application traces. Analyzing INAP,CS1+,CAPv2 Trace. Responsible for upgrades in the Network. Analyzing Problems related to Revenue Leakage and providing RCA for the same. CSR handling, CCN Type 2, Type 3, ZDNC CDR Issue Solving

 Tariff configuration through rating rules and tariff tables. Scripting in Unix for daily IN Health checks, which increase the stability and availability of IN.  To provide prepaid MIS to various inter functions in the form of daily, monthly and weekly reports through ORACLE. Taking care of all the Hardware related O&M and testing and implementation of new service versions. Uploading of new patches given by the vendor, on the various nodes of IN. Optimization by LB, resource augmentation etc. To reconcile various services at HLR and IN Level. Configuration of various SS7 nodes (such as STPs, SSPs), SS7 link, link sets, routes, route-sets etc and analyzing various SS7 protocols (INAP, ISUP, TCAP, SCCP etc.). Also analyzing SS7 links failure complaints along with the co-ordination with NOC/FM/Switch/STP.