Mark Ruggles

Mark Ruggles Email and Phone Number

CEO ★ Multi-Channel Cloud Contact Center ★ Customer Engagement ★ Telecommunications Specialist @ Platform28
Mark Ruggles's Location
Atlanta, Georgia, United States, United States
Mark Ruggles's Contact Details
About Mark Ruggles

My name is Mark Ruggles and I am an experienced telecommunications specialist focused on creating cloud contact center that improve customer engagement. Platform28's solution is designed to be scalable, elastic and continuously available.Currently, organizations are receiving messages from so many sources (phone, social media, email, and others) that it's impossible to be focused on so many channels. Platform28 is a scalable cloud communications solution for Carriers, Government Agencies, Enterprises, and BPOs. Combining Multichannel Contact Center, PBX, IVR, and Network Call Routing into a single platform, it easily integrates with back-end systems and social media services such as Twitter and LinkedIn.We have large-scale, proven deployment experience and a history of delivering improved business productivity. We are disciplined, self-reflecting, and committed to building the best cloud communications platform.We are also utterly dedicated to finding talent and incorporating them into every aspect of what we do. We put the right people in the right seats and make sure everyone understands our bold vision. We create a culture people respect and an environment that they can do their best in. If you would like to learn more about Platform28 or my experiences, please connect with me.► My email is mark.ruggles@platform28.com► Our Website is http://www.platform28.comLet's communicate

Mark Ruggles's Current Company Details
Platform28

Platform28

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CEO ★ Multi-Channel Cloud Contact Center ★ Customer Engagement ★ Telecommunications Specialist
Mark Ruggles Work Experience Details
  • Platform28
    Ceo
    Platform28 Jan 2000 - Present
    Atlanta, Ga, Us
    Platform28 provides a scalable cloud communications solution for Carriers, Government Agencies, Enterprises, and Business Process Outsourcers (BPOs). We combine Multichannel Contact Center, PBX, IVR, and Network Call Routing into a single platform that easily integrates with back-end systems and social media services such as Twitter.As a founder and CEO of Platform28, I saw the need for organizations seeking a communications provider with large-scale proven deployment experience and a history of delivering improved business productivity. Platform28 is that solution.If you are interested in hearing more about Platform 28 or my involvement in these areas, please contact me or visit our Website. ☛ http://www.Platform28.com
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  • Intermedia Communications
    Sales Representative ►Telecommunications Sales ♦ Ip-Pbx ♦ Cloud Solutions ♦ Voip
    Intermedia Communications 1999 - 2001
    Intermedia Communications, Inc. operated as an integrated communications services provider. In 2001, it became a subsidiary of Verizon Business.This position was my introduction to telecommunications. I was a successful sales representative and made Presidents Club.
  • Metropolitan Fibersystems (Mfs)/Uunet
    Sales & Business Development ►Telecommunications Provider ♦ Pbx ♦ Fiber Optics
    Metropolitan Fibersystems (Mfs)/Uunet 1997 - 1999
    Metropolitan Fiber Systems Inc was a last mile provider of business grade telecommunication products such as long distance, and Internet access through its own fiber rings in major North American and European central business districts.I worked in this position from 1997 to 1999. For detailed list of accomplishments, please contact me directly.

Mark Ruggles Skills

Telecommunications Cloud Computing Voip Solution Selling Managed Services Strategic Partnerships Management Product Management Crm Unified Communications Call Centers Ivr Marketing Marketing Strategy Salesforce.com Start Ups Strategy Channel Partners Professional Services Call Center Hosted Services Public Speaking Presentations Call Center Architecture Call Center Development Contact Centre Technology Contact Center Architecture Cloud Applications Cloud Security Cloud Based Virtualization Ip Pbx Process Automation Unified Messaging Digital Marketing Bpo Business Process Development Multi Channel Retail

Mark Ruggles Education Details

  • Michigan State University
    Michigan State University
    Business
  • Michigan State University
    Michigan State University

Frequently Asked Questions about Mark Ruggles

What company does Mark Ruggles work for?

Mark Ruggles works for Platform28

What is Mark Ruggles's role at the current company?

Mark Ruggles's current role is CEO ★ Multi-Channel Cloud Contact Center ★ Customer Engagement ★ Telecommunications Specialist.

What is Mark Ruggles's email address?

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What is Mark Ruggles's direct phone number?

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What schools did Mark Ruggles attend?

Mark Ruggles attended Michigan State University, Michigan State University.

What are some of Mark Ruggles's interests?

Mark Ruggles has interest in Cross Fit/running/basketball, Traveling, Education, Environment, Reading, Science And Technology, Food, Arts And Culture, Animal Welfare.

What skills is Mark Ruggles known for?

Mark Ruggles has skills like Telecommunications, Cloud Computing, Voip, Solution Selling, Managed Services, Strategic Partnerships, Management, Product Management, Crm, Unified Communications, Call Centers, Ivr.

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