Umesh Sharma Email & Phone Number

Mumbai, Mh, In

Supervising the establishment’s operations: Monitoring the general operations of the hotel, including activities of all departments; Liaising with corporate clients and customers alike, using a clear, polite, and concise language; Developing, implementing and evaluating policies and procedures for the general operations of any department or of the entire establishment; and Inspecting all the rooms on a regular basis in order to check they’re keeping up with the hotel’s standards.Interacting with guests: Personally welcoming V.I.P. hotel guests; Getting feedback from guests and/or patrons in order to ensure satisfaction with general service; Attending to complaints in order to find a solution and provide a better service, always aiming to be the best; Anticipating and addressing guest’s needs; Coordinating the use and rental of hotel spaces for social events, gatherings, and parties, including prices, entertainment, and food; and Ensuring all information provided to the guest or patron is current and accurate.Supervising hotel staff: Managing and coordinating the employees’ duties (clerks, maintenance staff, housekeeping, sales employees, among others); Preparing work schedules; Hiring and training new employees; and Promoting teamwork to ensure optimum service and that guest’s needs are met.Managing administrative operations: Monitoring daily and monthly revenue generated, as well as all costs and expenses; Participating in the development of pricing and promotional strategies, as well as creating advertising campaigns for such promotions; Managing relationships with hotel vendors, negotiating service agreements as appropriate for the provision of materials and supplies; and Reviewing financial reports and statements in order to understand the establishment’s performance, keeping track of the budget and expenses. Ensuring that all employees and heads of department adhere to hotel policies and safety regulations.

Supervising the establishment’s operations: Monitoring the general operations of the hotel, including activities of all departments; Liaising with corporate clients and customers alike, using a clear, polite, and concise language; Developing, implementing and evaluating policies and procedures for the general operations of any department or of the entire establishment; and Inspecting all the rooms on a regular basis in order to check they’re keeping up with the hotel’s standards.Interacting with guests: Personally welcoming V.I.P. hotel guests; Getting feedback from guests and/or patrons in order to ensure satisfaction with general service; Attending to complaints in order to find a solution and provide a better service, always aiming to be the best; Anticipating and addressing guest’s needs; Coordinating the use and rental of hotel spaces for social events, gatherings, and parties, including prices, entertainment, and food; and Ensuring all information provided to the guest or patron is current and accurate.Supervising hotel staff: Managing and coordinating the employees’ duties (clerks, maintenance staff, housekeeping, sales employees, among others); Preparing work schedules; Hiring and training new employees; and Promoting teamwork to ensure optimum service and that guest’s needs are met.Managing administrative operations: Monitoring daily and monthly revenue generated, as well as all costs and expenses; Participating in the development of pricing and promotional strategies, as well as creating advertising campaigns for such promotions; Managing relationships with hotel vendors, negotiating service agreements as appropriate for the provision of materials and supplies; and Reviewing financial reports and statements in order to understand the establishment’s performance, keeping track of the budget and expenses. Ensuring that all employees and heads of department adhere to hotel policies and safety regulations.

Mumbai Area, India

Andheri (East)

1). Performed basic accounting activities.2). Maintained Books of accounts, Bank Transactions, Bank Passbooks etc. 3). Updated all transactions in Tally, update day books & ledger entries & assist in all documentation activities, Billing, etc 4). Prepared Bank Reconciliation, TDS Returns,5). Maintained & Updated Various Files/ Formats/ Registers. 6). Maintained proper records for Loans taken from Members & Outside Parties7). Prepared Import Documents8). Prepared TDS Returns (Quarterly & Yearly) and Certificates, and Income tax Return.9). Prepared of TDS statement and submission of same on time and issuing of certificate10). Communicated with bank for various matters11). Liaisoning with Bankers, Daily Bank position12). Routine activities of Accounts & Finance Department13). Monthly Stock Statement to bank.14). I used to prepare weekly Outstanding Debtors & Creditors report as of every Week15). I used to prepare any other financial reports as required.16). Finalization of accounts and Completion of Audit