Mrunali Patel Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

~ Collaborated with client Iglesia Evangelica Emanuel to advertise flyers on social media platforms~ Designed 9 advertisements using Twitter data and Google Analytics for social media and website~ Established a user-friendly website to allow accessibility amongst minority groups by implementing a button to change between languages via Google Translate and tracking traffic with Google Analytics~ Categorized market segments into 5 key demographics from Claritas 360 and Support Geo Path~ Utilized 6 significant Google Planner Keywords for search engine optimization to better populate search results with the client’s website, food depository locations, and ongoing event reminders

Chicago, Illinois, United States

~ Analyzed marketing campaigns to increase traffic, target demographics, and increase efficiency; customer traffic to business social media platforms increased by 5% in the first month during the COVID pandemic~ Coordinated team of 7 interns by managing team meetings and organization of presentation deck~ Enhanced former strategies to strengthen sales, including creating online classes based on target market's recreational preferences, holidays, revamping kitchen gear and creating specific advertisements~ Acknowledged owners' preferences to market the company towards key demographics within the Chicagoland area, including the LGBTQ+ community, large corporations, and students during a pandemic

Chicago, Illinois, United States

~ Part of a team of 6 interns chosen from 54 by client to enforce team suggestions into business practice~ Collected 40+ surveys to successfully add new implementations for students and Rogers Park residents by adding a to-go bar and directing the client to invent a mobile ordering application to target busy consumers; increased traffic by 10% in the first 3 months using social media platforms and word of mouth advertising~ Introduced a 15% student discount, added vegan and gluten free options, initiated student incentives and extended happy hour increasing exposure to students and Rogers Park residents; 40% of students became familiar with student discounts, happy hour, and bottomless mimosa weekends based on survey data~ Researched neighboring restaurant demographics to understand general consumer trends and target consumers towards Onward Chicago's fine dining by using NVivo to analyze qualitative data

Chicago, Illinois, United States

~ Constructed narrow-ended survey questions on Qualtrics and administered survey by implementing strict survey protocols and focus group procedures to pinpoint specific troublesome areas within Shedd~ Analyzed 15+ survey results using NVivo to constructively analyze qualitative data and cater to customers~ Organized and led team meetings in a timely manner to assure all data was rectified before deadlines~ Utilized survey data to help the Shedd Aquarium process consumers’ needs for future product decisions

Vadodara, Gujarat, India

~ Exhibited exemplary service by greeting customers, taking orders accordingly, and making sophisticated recommendations when requested~ Maintained strong customer service with unsatisfied customers to maintain positive atmosphere and increase business turnover, leading to a 3% increase in weekly revenue during season and 8% increase in revenue during holidays ~ Served over 50 customers daily by deploying in-depth knowledge of appropriate food handling techniques and equipment cleaning procedures

Park Ridge, Illinois, United States

~ Aided clients who came in for discomfort, wire changes, or regular checkups by assisting the doctor by providing proper equipments during specific procedures~ Washed, cleaned and sanitized all equipment used in the clinic during workday~ Organized patient charts and refiled them alphabetically, filled out specified lab slips, and shipped appropriate models to affiliated labs

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Hindu Student Organization & Indian Student Association

Education record

Activities and Societies: Calcio

High School Diploma, General Studies

Activities and Societies: Varsity Badminton, Badminton Captain, National Honors Society, Math Honors Society (Mu Alpha Theta), Rotary.