Maggie Rusch

Maggie Rusch Email and Phone Number

Salesforce Independent Consultant | 2x Dreamforce Presenter | 5x Certified with 13 years Salesforce consulting experience @ bluebird crm
Asheville, NC, US
Maggie Rusch's Location
Asheville, North Carolina, United States, United States
Maggie Rusch's Contact Details
About Maggie Rusch

Maggie has over 13 years of experience in implementing Salesforce projects. Her expertise ranges from driving product roadmaps and leading in-depth discovery sessions to designing and building functional solutions. In 2021, she received the "Trusted Advisor" award for her commitment to her Zennify clients and team.Early in her career her focus was on Salesforce-specific change management, adoption and release communication, presenting twice at Dreamforce on the topics of “Driving Success with User Adoption” (2012) and “Maximizing Internal Salesforce Communications” (2013). She’s passionate about using the intersection of human behavior and technology to improve how people work.

Maggie Rusch's Current Company Details
bluebird crm

Bluebird Crm

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Salesforce Independent Consultant | 2x Dreamforce Presenter | 5x Certified with 13 years Salesforce consulting experience
Asheville, NC, US
Website:
bluebirdcrm.com
Employees:
1
Maggie Rusch Work Experience Details
  • Bluebird Crm
    Bluebird Crm
    Asheville, Nc, Us
  • Bluebird Crm
    Independent Salesforce Consultant
    Bluebird Crm May 2022 - Present
    • Specialities and focus areas include Sales Cloud, Service Cloud, CPQ, Experience Cloud and custom cloud projects.• Services include custom projects, flow and automation optimization projects, profile audits, on-demand managed services, cloud quick starts, change management, training and documentation.
  • Copilot
    Engagement Manager & Consultant
    Copilot Jan 2022 - May 2022
    New York, Us
    • Manage multiple stakeholder and project priorities to define and execute on a roadmap based on Salesforce best practices• Lead multiple projects in a hybrid Project Manager/Solution Architect role
  • Zennify
    Senior Engagement Manager
    Zennify Mar 2021 - Dec 2021
    Sacramento, California, Us
    • Recipient of Zennify's quarterly Trusted Advisor Award, nominated by peers as an employee recognized for going above and beyond with clients and who demonstrates Zennify's core values: Integrity Matters, Be Authentic, Embrace Equality and Inspire Passion (June 2021)• Oversaw delivery efforts for project portfolio• Supported project teams in building strategic roadmaps as well as day-to-day delivery• Responsible for the upsell of additional hours and resources for Zennify's 2nd largest client, generating an additional $1.8M of work in 2021• Served as initial point of escalation for client and coach/mentor to both internal team members and clients on Salesforce project best practices
  • Zennify
    Project Lead
    Zennify May 2020 - Mar 2021
    Sacramento, California, Us
    • Lead project teams to execute all project implementation phases including project planning, requirements gathering solution design, development, system and user testing, deployment, training and post go-live support• Lead process-driven client conversations, workshops and brainstorming to develop requirements and drive change management• Define project short and long-term goals, identify risks and success criteria, and coordinate client and delivery resource roles and responsibilities• Complete solution design and hands-on build
  • Rusch Racing
    Professional Triathlete
    Rusch Racing Nov 2014 - Dec 2021
    • 2019: 6th Ironman Wales (2019)• 2017: 7th Ironman Monterrey 70.3, 8th Ironman Boulder, 9th Ironman Mar del Plata• 2014: 2nd overall at Norseman• Multiple top 10 finishes in the professional field• Overall Amateur Winner: Ironman Tulsa (2022), Ironman Coeur d'Alene (2014), New Orleans 70.3 (2014)• Experience working with sponsors and with media and public speaking.
  • Innovate! Perform. Excel. Elevate.
    Salesforce Product Owner
    Innovate! Perform. Excel. Elevate. Feb 2020 - May 2020
    Alexandria, Virginia, Us
    • Oversee and lead multiple projects and project teams• Align with leadership and stakeholders to translate business processes into Salesforce solutions in the context of their roadmap and strategy goals
  • Publicis Sapient
    Solution Architect
    Publicis Sapient Jun 2019 - Feb 2020
    Boston, Massachusetts, Us
    • Solution Architect leading multiple project teams through full implementation to ensure a successfully delivered project• Lead requirement workshops to identify functional requirements and design intuitive custom solutions on the Salesforce platform• Designed a custom applicant tracking system that was repurposed into a SFDC package for use with other clients
  • Publicis Sapient
    Senior Salesforce Consultant
    Publicis Sapient Feb 2016 - Jun 2019
    Boston, Massachusetts, Us
    • Lead business process and persona sessions to capture client requirements, create high-level process documents and write detailed user stories• Configured solutions (advanced config, flows, process builder, etc.)• Built training materials and UAT test plans
  • The Advisory Board Company
    Implementation Consultant, Marketing & Engagement Solutions
    The Advisory Board Company Dec 2014 - Feb 2016
    Washington, District Of Columbia, Us
    • Implementation Consultant on newly-launched AudienceRX product, helping health systems and hospitals engage their communities through strategic digital marketing and analysis.• Partnered with client marketing teams to develop implementation strategy and goals, including industry-specific customizations on the Salesforce Sales and Marketing Cloud platforms.• Presented at Salesforce’s 2015 Dreamforce conference breakout session: “How the Advisory Board Spurred Salesforce Utilization”
  • The Advisory Board Company
    Associate Director, Member Services Strategy And Operations
    The Advisory Board Company Jan 2011 - Dec 2014
    Washington, District Of Columbia, Us
    • Managed team responsible for platform development, training and strategy for a 2500+ user Salesforce organization. Involved in both project management and hands-on development, administration, reporting and support of Salesforce.• Worked with users to identify, design, test and implement new features to streamline business process, and troubleshoot issues. • Presented at Salesforce’s 2014 Dreamforce conference breakout session on “Driving Success with User Adoption”; Presented at Cloudforce DC 2012 on “Maximizing Internal Communications via Chatter.
  • The Advisory Board Company
    Salesforce Specialist
    The Advisory Board Company Jun 2010 - Dec 2010
    Washington, District Of Columbia, Us
    • Supported development, testing, training and communication for a large Sales Cloud implementation • Worked with users to identify, design, test and implement new features to streamline business process, and troubleshoot issues.• Primary Salesforce trainer for new features and all new-hire onboarding
  • Rodale
    Women'S Health Magazine ~ Editorial Intern
    Rodale Jun 2009 - Aug 2009
    Emmaus, Pa, Us
    • Full-page article "Hot Shots" published in Dec. 2009 issue on the health risks of shot-sized energy drinks: http://www.womenshealthmag.com/nutrition/energy-drinks-health
  • Philadelphia Magazine
    Editorial/Web Intern
    Philadelphia Magazine Jan 2009 - May 2009
    Philadelphia, Pa, Us
    • Blogged for healthy living section of Philadelphia Magazine's website, PhillyMag.com. • Fact-checked and interviewed sources.

Maggie Rusch Skills

Financial Advisory Powerpoint Social Media Git Online Retail Salesforce.com Retail Location Photoshop Brand Awareness Jira System Home Agile Methodologies Corporate Communications Web Analytics Incopy Excel Content Creation Customer Relationship Management Strategic Planning Solution Implementation Technical Writing Html Apex Data Loader Hearing Microsoft Excel Business Process Change Management Editing Addictions Product Management Business Requirements Training Software Implementation Customer Service Love Platforms Ap Style Salesforce.com Administration End Users Project Sql Revenue Design Reality Project Management Research Shoes Twitter Cloud Computing Crm Campaigns Coordinated

Maggie Rusch Education Details

  • University Of Pennsylvania
    University Of Pennsylvania
    Creative Writing

Frequently Asked Questions about Maggie Rusch

What company does Maggie Rusch work for?

Maggie Rusch works for Bluebird Crm

What is Maggie Rusch's role at the current company?

Maggie Rusch's current role is Salesforce Independent Consultant | 2x Dreamforce Presenter | 5x Certified with 13 years Salesforce consulting experience.

What is Maggie Rusch's email address?

Maggie Rusch's email address is ma****@****ify.com

What schools did Maggie Rusch attend?

Maggie Rusch attended University Of Pennsylvania.

What skills is Maggie Rusch known for?

Maggie Rusch has skills like Financial Advisory, Powerpoint, Social Media, Git, Online Retail, Salesforce.com, Retail, Location, Photoshop, Brand Awareness, Jira, System.

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