Mruthyum Jay Email & Phone Number

Hyderabad, Telangana, India

• Effectively orchestrated projects from inception to closure, adhering to industry-acclaimed methodologies.
• Innovated project management strategies, heightening project margins and enhancing service line profitability.
• Spearheaded teams to triumphantly execute projects catalyzing transformative organizational change.
• Pioneered streamlined delivery methods, embedding best practices to amplify efficiency and cost-effectiveness.
• Proficiently managed esteemed business transformation programs across diverse domains, driving strategic evolution within organizations.

• Managed IT projects, delivering on time and within budget.
• Ensure all operations in Dave.Ai carried on in an appropriate, cost effective way.
• Facilitated cross-team collaboration, reducing resolution time for issues by 25%.
• Implemented streamlined processes and resource optimisation strategies, resulting in a 20% reduction in operational costs within the first fiscal year, while simultaneously enhancing product quality and accelerating.

Bengaluru, Karnataka, India

• Redesigned customer onboarding process and coordinated efforts with sales teams to ensure successful customer retention and repeat business.
• Proactively reached out to customers to request feedback and review product offerings, resulting in improved customer satisfaction ratings.
• Utilized software platform and data analytics to optimize customer success plans, resulting in an 8% increase in upsells and cross-sells.
• Collaboration with sales, product, accounting and other internal teams to address any client issues related to billing or other information.

Andhrapradesh

• Assisting customers with loan payments and addressing inquiries.
• Issuing late payment and mortgage renewal notices.
• Managing financial records.
• Facilitating agricultural loans for farmers in collaboration with the bank.

Vijayawada Area, India

• Transcribed and edited medical dictations with a high level of accuracy, ensuring timely and precise documentation of patient records.
• Collaborated closely with healthcare professionals to clarify and verify medical terminology and information, facilitating effective communication and reducing errors.
• Utilized advanced knowledge of medical terminology, anatomy, and pharmacology to accurately transcribe complex medical reports, including operative notes, discharge summaries, and diagnostic test results.
• Implemented efficient time management strategies to meet tight deadlines and prioritise urgent transcription requests, maintaining a productive workflow and ensuring timely delivery of completed transcripts.

Master Of Business Administration - Mba, Finance And Marketing

Bachelor Of Commerce - B.Com Computers, A+