Michael Van Horn Email & Phone Number

Boston, Ma, Us

Tens of thousands of restaurants use Toast. With our #bettertogether suite of operations management & revenue-generating products, we understand how tech, automation, and an all-in-one ecosystem drives sales, eliminates manual processes, saves time, creates brand awareness, and optimizes the growth of your food & beverage business.The Customer Success team at Toast provides the necessary partnership for our users to help map their specific journey and support their specific business needs through customization, education, adoption, and continued growth with the Toast platform, creating that unique alignment with their ultimate goals in our ever-changing industry. By working with multiple teams here at Toast and using technology and data-capture, measured and calculated decisions can be made as our customers evolve and we help provide that strategic trajectory towards achieving their restaurant success.

Boston, Ma, Us

As Customer Growth Consultants, our role is to understand our customers expectations and goals and provide the tools necessary to help nurture and achieve them. There is no shortage of incredible products to build out an unrivaled tech stack to manage your food service business and we're just getting started:Toast Payroll & Team Mgmt. including Tips Manager, Sling Scheduling, HR On-Demand, & Pay Cards | xtraCHEF by Toast (Invoice Automation, Price Tracking, Plate Costing, & Inventory Mgmt.) | Toast Tables Plus w/ Waitlist & Reservations | Toast Catering & Events w/ Catering-Specific Online Ordering | Toast Invoicing | Toast Websites w/ Branded Online Ordering | Toast Retail | Email Marketing | Online Ordering | Loyalty | Digital Gift Cards | 3rd Party Delivery Integrations | Mobile Order & Pay at the Table | Toast Delivery Services w/ DoorDash | Toast BooksB-ready to succeed with Toast?

Arlington, Virginia, Us

The corporate and event catering landscape has been reimagined with HUNGRY. Top chefs. Amazing catering. Locally-sourced ingredients. Easy-to-use online marketplace. Client centered. Community focused. Professional guest support. Unmatched industry experience. Changing lives. Fighting hunger. www.tryhungry.com #TryHungry #CorporateCatering

Sell, coordinate, & directly manage multi-faceted private functions, corporate events, receptions, and social mixers. Engineer events sales & marketing plan for The Gallery at Villageworks with revenue goals of over $300,000/yr. Customize client proposals, write contracts, develop custom menus, handle invoicing & billing utilizing TripleSeat. Coordinate & execute attendance at annual beer festivals throughout New England, member of Mass Brewers Guild.

Over $80,000 monthly sales average, eventually generating over $1 million in various catering & event sales. Managed over 100 accounts, met & exceeded sales goal of $800,000 in 2015 & 2016 and over $1 million in 2017. Initiated loyal bonds with a wide range of corporate clients, universities, firms, venues, designers, and dmc’s. Aggressive lead generation and qualification through proficient sales techniques and resourceful market research.

Stamford, Ct, Us

Senior staff writer and contributor to Big Blue United and affiliated FaceBook page, In Reese We Trust. Covering all topics concerning the New York Football Giants throughout the year including free agency, the NFL draft, player profiles, front office management, and all other general news regarding the team. Weekly columns consist of The Real Reaction and Get Bettor. #RealReaction and #GetBettor. Proficient in MS Office, Pages, Google, WordPress, Twitter, and FaceBook.

Director of Operations from 2011 to 2014, Senior Event Consultant 2015TRU Spirits is Vermont's #1 bar catering service and event consulting company. We specialize in event coordination, as well as providing an experienced Vermont bar catering service for a wide range of momentous occasions. From private functions and small parties to large events such as Vermont weddings, political fund raisers, company gatherings, corporate mixers, and festivals, TRU Spirits can do it all. Our mission is to ensure a positive and memorable experience for your guests and patrons by creating professional and comfortable environments. Our entire staff are completely licensed, certified, and insured. If you're looking for an experienced Vermont bar catering service to facilitate all of your bar catering and spirituous needs with impeccable customer service and security, please contact us for quotes and pricing at 802.233.9230 or please send us an email at truspirits@gmail.com. Visit our website and our blog at www.truspirits.com. We are Vermont's #1 all occasion bar catering company.

Austin, Tx, Us

Changing the customer feedback landscape one voice at a time. Specializing in Humm Systems sales, building customer databases, quantifying client response, and understanding customer feedback.

Director of Operations for Breakwater Cafe and Grill starting in 2008. Assistant General Manager from 2004 through 2007. Breakwater Cafe and Grill is a 300+ seat restaurant open for breakfast, lunch, and dinner with nightly entertainment, producing over 1,000 covers daily from mid-May through October annually. Seasonal revenues exceeded 1.2 million dollars while maintaining food costs below 28%, beverage costs below 22%, and labor costs below 25%. Core strengths as GM include leadership, teamwork, and communication. As General Manager of Breakwater, focused on B,W,L (beer, wine, and liquor) and food menu creation, entertainment booking, scheduling, complete staff hiring and training, as well as restaurant constructions, inspections, security measures, and crisis management specialization. Administrative duties included budgeting, payroll costs and controls, inventory management, and reports. Additional responsibilities included serving as Beverage Manager for the 149 passenger Northern Lights cruise ship (www.lakechamplaincruises.com) and 300+ passenger Lake Champlain Cruises concert boats throughout their respective seasons. Responsible for concessions on the Lake Champlain Transportation ferry ships as well.

During the offseason while Breakwater Cafe and Grill was closed, I was involved in upper level management for the Shanty on the Shore and Burlington Market and Cafe, while overseeing a number of projects such as waste management, product purchasing, company-wide sales and labor management, and the development of the most recent VT State Liquor outlet, the Burlington Bay Market and Cafe.

Coordinated events (private parties, event cruises, music concerts). Oversaw marketing strategies, budgeting, sales, design, and cost controls. Negotiated contracts with pertinent industry vendors, wrote business proposals, and incorporated promotions with various media avenues. Managed complete project development from start to finish and successfully supervised the duration of the event.

Columnist, Writer, Photographer, Editor. A bi-weekly publication. Published regular columns (celebrity biographies, sports, music reviews, movie reviews, event coverage, etc.), I mostly covered concerts and festivals. Edited magazine content, published written coverage and photographs for over 6 years, distributed throughout New England areas.

Ba, English And Film Major, Sociology Minor

College/University Preparatory And Advanced High School/Secondary Diploma Program